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BestNotes vs InsightEMR Comparison

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Overview

Category Leaders

BestNotes is a cloud based electronic health record management solution with inbuilt CRM features for behavioral health and...

Web-based EMR and practice management software for outpatient rehabilitation practices and physical therapy clinics of all...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

29

25

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

75

34

12

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

CB

Christina B.

If there is a reporting request, or company specific function request, the BestNotes team is easy to work with and does a great job to find the best solution for the Organization.

CM

Christine M.

Likes include ease of access, ability to navigate, ability to print information as needed.

SS

Sharon S.

Pros

One of the things we like best about the software is the adaptability and specificity to therapy practice. The product can be molded to fit your practice and is very user friendly.

PR

Patti R.

My experience with InsightEMR has been great and fruitful. I like the content , outcome based documentation and ease of adding and deleting required points in the documentation.

VP

Vyoma P.

I love the ease of use to talk to customer service, and the ease of resolving issues. Insight makes it easy for us to contact them with any issues we may have.

AR

Anonymous Reviewer

Cons

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

SS

Sharon S.

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

JC

Jessica C.

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

JW

Jay W.

Cons

You call leave messages and no one returns your calls. Customer Service is horrible.

MS

Mary S.

This company tried to get too big too fast the software itself is unstable and the support system is useless.

WR

Wenonalani R.

It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there.

DY

Darrin Y.

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features37
  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Digital Signature
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Management
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • SOAP notes
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Total features31
  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Digital Signature
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Management
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • SOAP notes
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne