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BestNotes vs InSync Healthcare Solutions Comparison

Overview

BestNotes is a cloud based electronic health record management solution with inbuilt CRM features for behavioral health and...

InSync is a cloud-based electronic medical records (EMR) and practice management platform which can be tailored to suit the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(55)

5

4

3

2

1

22

25

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

122

32

7

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Honestly what makes Best Notes a great tool and asset for our organization is the Best Notes team. The product itself is great but the people behind the scenes are what make it amazing.
I like that the interface is user friendly and has a lot of features that are specifically useful within my field.
The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Pros

Multiple ways to document, making it great for each provider to use it how they want to; great customer service - very helpful during set up and initial launch.
The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.
It would be better to have all the features included initially and negotiate a price based on that. But we are happy with the software and would recommend it.

Cons

It's difficult to organize the chart and transfer records. When other programs are all using the same large MAR's the coordination of records is difficult.
I cant think of anything negative to say, i widh we wouldve went with bestnotes from the beginning.
API limitations, inability to auto-schedule report exports.

Cons

This is very inefficient. If the pharmacy is requesting medicine XYZ for Joe Smith, we should be able to be brought to the refill of XYZ on Joe Smith with literally one click and no typing of names.
You don't have to leave them alone to come get someone. Some of the features are over-priced, which makes customers find workarounds.
One other problem is that InSync does not support all specialties at this time.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features17
  • API
  • Appointment Management
  • Archiving & Retention
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Commenting
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Data Interchange
  • Employee Management
  • Facility Scheduling
  • File Management
  • Follow-up Scheduling
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliance
  • History Tracking
  • Inventory Management
  • Multi-Location
  • Order Entry
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Self Service Portal
  • Summary Reports
  • Template Management
  • Workflow Management
  • Total features31
  • API
  • Appointment Management
  • Archiving & Retention
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Commenting
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Data Interchange
  • Employee Management
  • Facility Scheduling
  • File Management
  • Follow-up Scheduling
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliance
  • History Tracking
  • Inventory Management
  • Multi-Location
  • Order Entry
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Self Service Portal
  • Summary Reports
  • Template Management
  • Workflow Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BestNotes vs. InSync Healthcare Solutions

See how BestNotes and InSync Healthcare Solutions stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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