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BestNotes vs Senior Insight Comparison

Overview

BestNotes is a cloud based electronic health record management solution with inbuilt CRM features for behavioral health and...

Senior Insight is a cloud-based assisted living management system with tools for medication management, custom assessments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(55)

5

4

3

2

1

22

25

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

(14)

5

4

3

2

1

7

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Honestly what makes Best Notes a great tool and asset for our organization is the Best Notes team. The product itself is great but the people behind the scenes are what make it amazing.
I like that the interface is user friendly and has a lot of features that are specifically useful within my field.
The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Pros

Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal.
Very good, easy to navigate, straight forward and user friendly.
Time savings, easy reporting, faxing, detailed care plans, CNA and nurse care documentation.

Cons

It's difficult to organize the chart and transfer records. When other programs are all using the same large MAR's the coordination of records is difficult.
I cant think of anything negative to say, i widh we wouldve went with bestnotes from the beginning.
API limitations, inability to auto-schedule report exports.

Cons

The editing function is difficult and confusing. I can't figure out how to "edit" existing family information.
It can be slow at times and takes a while to load everything up. I usually have to restart or just leave the app open for a while to let it load.
Marketing and prospective resident area. I don't like how they have it set up.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features17
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Automated Billing
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Charting
  • Client Portal
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Exception Reporting
  • Fax Management
  • Forms Management
  • General Ledger
  • HIPAA Compliance
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Monitoring
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • QuickBooks Integration
  • Real Time Monitoring
  • Receiving
  • Records Management
  • Referral Tracking
  • SMS Integration
  • Summary Reports
  • Template Management
  • Total features27
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Automated Billing
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Charting
  • Client Portal
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Exception Reporting
  • Fax Management
  • Forms Management
  • General Ledger
  • HIPAA Compliance
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Monitoring
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • QuickBooks Integration
  • Real Time Monitoring
  • Receiving
  • Records Management
  • Referral Tracking
  • SMS Integration
  • Summary Reports
  • Template Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BestNotes vs. Senior Insight

See how BestNotes and Senior Insight stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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