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bestPT

Physical therapy billing service & practice management

(3)

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9 reviews

Recommended

DL
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Dillon L.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very helpful service for a great program

Reviewed 4 years ago

Billing Dynamix is a great medical billing software! They are very responsive to all potential problems and provide great and super fast feed back. When I first started using this program, there were a few things I found inconvenient (it was only because I wasn't aware of how to properly navigate the system). I left a review in within maybe an hour or two, Billing Dynamix was calling me trying to reach...

Pros

I really enjoy how fast and responsive the costumer care is. If you have a problem and leave a review on the program and or send them a "task" they will respond very quickly. The "help" button is also very informative and easy to use. There is always more than one way to access the information you desire. While you're writing a doc you can easy jump from the schedule to tasks then back. If you need to send a note to the front desk (or where ever ) with patient info, the PT file can easily be attached and sent securely to the your desired person. The schedule is very versatile and easy to use. It can easy be modified for any clinic and any number of providers. It also has numerous colors to choose from for different kind of activities scheduled.

Cons

Some of the words used are confusing. Instead of using the word "sent" in their messaging system, they use "owed." simple things like that which are a little confusing at first but it gets easier after a few sessions.

CL
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CHRISTINA L.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CUSTOMER SERVICE/BILL REVIEW

Reviewed 5 years ago
Pros

ITS AN EASY SOFTWARE TO USE ON MOST ASPECTS OF OUR OFFICE

Cons

SOMETIMES MY TICKETS ARENT ANSWERED QUICKLY, BUT AS I WAS TOLD WE NEED TO CHANGE THE URGENCY OF THE TICKET