Carecenta Features

Carecenta

Management SaaS for home care, home infusion & adult daycare

4.13/5 (24 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Planning
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Audit Management
Background Screening
Billing & Invoicing
CNA Tracking
Calendar Management
Care Plan Management
Caregiver Scheduling
Claims Management
Client Management
Clinical Care
Clock In / Out
Compliance Management
Customizable Reports
EMR/EHR
Electronic Signature
For Activity Departments
For Home Care Providers
For Non-Medical Care
For Nursing Homes
Fraud Detection
GPS
HIPAA Compliant
Home Health Management
Insurance Management
Invoice Management
Mobile Access
Monitoring
Nursing Forms Tracking
Patient Records Management
Payroll Management
Point of Care System
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Rehabilitation Management
Reimbursement Management
Role-Based Permissions
Scheduling
Staff Scheduling
Task Scheduling
Time Tracking by Client
Timesheet Management
Transaction Management
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API
Access Controls/Permissions
Activity Planning
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Audit Management
Background Screening
Billing & Invoicing
CNA Tracking
Calendar Management
Care Plan Management
Caregiver Scheduling
Claims Management
Client Management
Clinical Care
Clock In / Out
Compliance Management
Customizable Reports
EMR/EHR
Electronic Signature
For Activity Departments
For Home Care Providers
For Non-Medical Care
For Nursing Homes
Fraud Detection
GPS
HIPAA Compliant
Home Health Management
Insurance Management
Invoice Management
Mobile Access
Monitoring
Nursing Forms Tracking
Patient Records Management
Payroll Management
Point of Care System
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Rehabilitation Management
Reimbursement Management
Role-Based Permissions
Scheduling
Staff Scheduling
Task Scheduling
Time Tracking by Client
Timesheet Management
Transaction Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Planning
Alerts/Notifications
Appointment Management
Attendance Management
Attendance Tracking
Audit Management
Background Screening
Billing & Invoicing
CNA Tracking
Calendar Management
Care Plan Management
Caregiver Scheduling
Claims Management
Client Management
Clinical Care
Clock In / Out
Compliance Management
Customizable Reports
EMR/EHR
Electronic Signature
For Activity Departments
For Home Care Providers
For Non-Medical Care
For Nursing Homes
Fraud Detection
GPS
HIPAA Compliant
Home Health Management
Insurance Management
Invoice Management
Mobile Access
Monitoring
Nursing Forms Tracking
Patient Records Management
Payroll Management
Point of Care System
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Rehabilitation Management
Reimbursement Management
Role-Based Permissions
Scheduling
Staff Scheduling
Task Scheduling
Time Tracking by Client
Timesheet Management
Transaction Management
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Carecenta Feature Reviews

24 reviewers had the following to say about Carecenta's features:

Anonymous
A verified reviewer
Verified Reviewer

Carecenta saved our cashflow and time with electronic billing

2016-09-26

I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience.

Pros

Many hours of manual management were saved and redirected to growing our business.

Cons

Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Daniel M.

It gets the job done!!

2016-01-12

E-billing and e-remittances has really helped us with time, and also with going green.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Katlin K.

The top notch of adult daycare software

2016-04-07

Very good Help Desk documentation. The dashboard with projected attendance and sign-in is very helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Molly R.

Software specifically made for home care and adult day care

2015-09-12

Pros

When we finally started using Carecenta, we were very impressed with its performance track record and rich functionality.

Cons

I feel I could use a little more training than the 2 days Carecenta staff provided. There are some smart functions that are not obvious at the beginning and take a bit more time to get familiar with. I would recommend taking at least 4 session of training.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

During the transfer, our primary concern was data loss. That concern proved to be a non-issue because Carecenta developers have everything secured. Amazingly enough, the transfer only took one day.

Source: Software Advice
Helpful?   Yes   No
Read more
Tural A.

Grow your business with Carecenta

2020-01-29

It helps us to stay in compliance and generate more business for the company.

Pros

Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Cons

It has met all my needs as a user and as supervisor of scheduling department.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shaun D S.

Amazing how this brought us out of the stone age into the now age

2018-07-19

HIPPA compliant. Built in security.

Pros

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Priscilla T.

Verified Reviewer

Very happy with Carecenta

2016-10-01

We chose Carecenta because we needed an integrated scheduling, billing and payroll software, and then found that Carecenta enables us to be in compliance with state and federal licensing regulations with our employees as well.

Pros

While on boarding is always difficult and overwhelming when switching providers, the customer service representative was immensely helpful.

Cons

When we experienced any bumps in the road, as any agency does, the customer service team has always been prompt to answer questions, research any issues or special requests that we might have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Overall, it's a great software and Carecenta people were very helpful to ensure that we have a smooth experience, which is so important when you provide services.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Inexpensive Home Care Billing and scheduling software

2021-05-15

Neutral

Pros

Comparably inexpensive home care billing and hha scheduling software.

Cons

Customer service and customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Ron D.

Verified Reviewer

Great functionality, easy to use home care agency management software

2016-09-27

When he showed me their scheduling, I was sold.

Pros

I can now stay in full compliance with the government in every state we cover by using Carecenta.

Cons

Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Make sure all your employees devoted at least 4 hours to the training. I didn't and spent a lot of time afterwards.

Source: GetApp
Helpful?   Yes   No
Read more
Jack S.

Carecenta saves me time. Across the board: case coordination, scheduling, billing, payroll, etc

2017-06-21

I can see the differences in rates right there and mass-text or mass-email to all aids in the vicinity of my patient using a private text number and get their responses back on my own cell.

Pros

We have few hundred patients. We've tried HHA Exchange and ClearCare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin H.

Excellent product ahead of its time!!

2016-01-08

The software has specific features for authorizations and employee compliance which makes scheduling an opened case easy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Daniel D.

Dependable and reliable home healthcare system

2016-01-12

Pros

Carecenta has built in compliance checkpoints that makes it simple to stay in full compliance with the government.

Cons

I didn't like the wait for the demo. I hate to wait a few days instead of instant.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Have the sales staff give you a tour to see all the features.

Source: Software Advice
Helpful?   Yes   No
Read more
Regina M.

Opportunity for Growth

2021-08-31

The customer service was lacking as well.

Pros

Making recurring schedules was a breeze, just click which days the schedule applies to and assign the caregiver.

Cons

If Bob called out 10 minutes before a shift, and we got Mary to cover it, we can't change the shift to have Mary scheduled. It led to a lot of confusion and extra work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Abraham S.

A decent solution for a small Healthcare business

2018-04-04

Pros

Customer service was always friendly, even if you didn't catch them at the time of your call, and they always call you back. The interface itself is user-friendly and easy to navigate for people who are not tech savvy.

Cons

The package we utilized at my previous job capped us at 100 patients total for Home Health Care and 50 patients total for Social Day Care.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Megan J.

Amazing home healthcare program makes authorization fast and efficient!

2016-01-11

I am notified if there are any problems with compliance applying to any of my HHA's and can quickly navigate to another HHA to send out to the patience.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Beth C.

Product does not live up to it's promise.

2015-03-05

We were never able to pull one reliable report from the software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer L.

Good software system

2020-01-29

Good and efficient

Pros

easy to access, login anywhere and anytime

Cons

with wifi u can login at any location you want

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff C.

Support lacking

2021-07-25

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Pros

The software is great for mobile use with caregivers as it is web based not an app.

Cons

Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Camille C.

New Customer

2018-02-19

Pros

We signed our agreement with Carecenta based upon the ability to capture client/employee data for scheduling capabilities.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tina M.

Verified Reviewer

Carecenta Review

2019-07-11

So we have no scheduling software!

Pros

Nothing, software and support are useless!

Cons

They fact they refuse to refund my small company after they failed to meet the contractual agreement

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Shayla M.

This software honestly has so much potential, but needs time to grow.

2015-11-24

Pros

The possibilities of what the software can provide to home healthcare agencies.

Cons

The look and ease of the display of information makes the product somewhat easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering Carecenta

Just be sure the functionality matches your particular agencies needs.

Source: Software Advice
Helpful?   Yes   No
Read more
George B.

The best and easy to use software for home healthcare

2016-01-11

Pros

Now we can make sure that our HHA’s arrive at the correct location and that each patience receives the correct care based on their MD form.

Cons

The demo took some time to complete, but other then that nothing crosses my mind.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

I recommend making the switch to Carecenta, its worth it.

Source: Software Advice
Helpful?   Yes   No
Read more
SHAHEER A.

User friendly software and it is very easy to use.

2020-02-10

Pros

Its a user friendly software and its very easy to use.

Cons

Sometimes the software slows down and it takes time for loading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mireya L.

Excellent software

2020-01-29

I work with it on a Daily basis and its useful gets the job done and i dont have to be stress out.

Pros

Its easy to work with gets the work done at timely matter

Cons

Well as of now nothing i can say about the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more