Carecenta Features List

Carecenta

Business management for home care & adult daycare providers

4.44/5 (18 reviews)

Carecenta Feature Summary

  • Multiple security levels
  • Payroll provider integration
  • Role-based tasks
  • HIPAA compliance
  • Fraud prevention
  • Visual scheduling
  • Real-time case schedule monitoring
  • Electronic attendance verification
  • Time & attendance management
  • GPS tracking
  • Referral management
  • Automated paper timesheet processing
  • Automated compliance population
  • Integrated background & immigration checks
  • Mass employee notifications
  • Real-time reporting
  • Electronic billing
  • Automated accounts receivable
  • Invoice creation
  • Invoices with printed timesheets
  • Dashboards
  • Automated case discharge & status changes
  • In-office messaging and private texting
  • Per-state compliance regulations
  • Automated compliance reporting
  • Critical issue notifications

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (63 other apps)
Appointment Management (70 other apps)
Automated Scheduling (44 other apps)
Automatic Notifications (42 other apps)
Automatic Reminders (88 other apps)
Billing & Invoicing (82 other apps)
Calendar Management (54 other apps)
Charting (61 other apps)
Claims Management (59 other apps)
Client Portal (59 other apps)
Compliance Management (46 other apps)
Customizable Reporting (42 other apps)
Customizable Templates (42 other apps)
Document Storage (44 other apps)
Electronic Signature Capture (43 other apps)
HIPAA Compliance (107 other apps)
Health Insurance (36 other apps)
Records Management (81 other apps)
Task Scheduling (40 other apps)
Workflow Management (43 other apps)

Competitor Feature Comparison

Carecenta Feature Reviews

18 reviewers had the following to say about Carecenta's features:

Ron Doss

Verified Reviewer

Great functionality, easy to use home care agency management software

2016-09-27

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements.

Pros

I can now stay in full compliance with the government in every state we cover by using Carecenta.

Cons

Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Make sure all your employees devoted at least 4 hours to the training. I didn't and spent a lot of time afterwards.

Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Carecenta saved our cashflow and time with electronic billing

2016-09-26

I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience.

Pros

Many hours of manual management were saved and redirected to growing our business.

Cons

Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Daniel Daniel

Dependable and reliable home healthcare system

2016-01-12

Pros

Dealing with more than 500 home health aides on a daily bases, I needed a dependable home health software that I could use and trust.

Cons

I didn't like the wait for the demo. I hate to wait a few days instead of instant.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Have the sales staff give you a tour to see all the features.

Source: Software Advice
Helpful?   Yes   No
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Daniel Miler

It gets the job done!!

2016-01-12

We are a home health care agency that was doing everything manually.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Tural Abbasov

Most advanced home care management we ever had

2015-05-23

Pros

To give you some examples, authorizations and employee compliance are very high priority with me when it comes to scheduling an open case.

Cons

It does have medication tracking and nursing fillable forms, however I would recommend adding OASIS functionality, although this wouldn't be necessary for my company, since we are not billing for any of the nursing services.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

To help you evaluate the home care soft and to address the previous review, I think you might benefit a lot and do more with Carecenta by not skipping training and dedicating some real time and effort to it.

Source: Software Advice
Helpful?   Yes   No
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Priscilla Teachers

Verified Reviewer

Very happy with Carecenta

2016-10-01

We chose Carecenta because we needed an integrated scheduling, billing and payroll software, and then found that Carecenta enables us to be in compliance with state and federal licensing regulations with our employees as well.

Pros

While on boarding is always difficult and overwhelming when switching providers, the customer service representative was immensely helpful.

Cons

When we experienced any bumps in the road, as any agency does, the customer service team has always been prompt to answer questions, research any issues or special requests that we might have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

Overall, it's a great software and Carecenta people were very helpful to ensure that we have a smooth experience, which is so important when you provide services.

Source: GetApp
Helpful?   Yes   No
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Kevin H

Excellent product ahead of its time!!

2016-01-08

The software has specific features for authorizations and employee compliance which makes scheduling an opened case easy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Katlin Kepper

The top notch of adult daycare software

2016-04-07

We run adult daycare facility and Carecenta is doing everything for us: scheduling, projecting meals, transportation, sign-in automation, electronic and paper billing and reporting.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Megan J

Amazing home healthcare program makes authorization fast and efficient!

2016-01-11

I am notified if there are any problems with compliance applying to any of my HHA¿s and can quickly navigate to another HHA to send out to the patience.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Camille Carter

New Customer

2018-02-19

Pros

We signed our agreement with Carecenta based upon the ability to capture client/employee data for scheduling capabilities.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Molly Rios

Software specifically made for home care and adult day care

2015-09-12

Pros

When we finally started using Carecenta, we were very impressed with its performance track record and rich functionality.

Cons

I feel I could use a little more training than the 2 days Carecenta staff provided. There are some smart functions that are not obvious at the beginning and take a bit more time to get familiar with. I would recommend taking at least 4 session of training.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

During the transfer, our primary concern was data loss. That concern proved to be a non-issue because Carecenta developers have everything secured. Amazingly enough, the transfer only took one day.

Source: Software Advice
Helpful?   Yes   No
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Shaun D Simmons

Amazing how this brought us out of the stone age into the now age

2018-07-19

Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Pros

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jack Stone

Carecenta saves me time. Across the board: case coordination, scheduling, billing, payroll, etc

2017-06-21

I can check on schedules from anywhere from home, or even in transit, solve any problems, find a replacement, etc.

Pros

For instance, we can bill Medicaid directly, which is not available through ClearCare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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George Blondi

The best and easy to use software for home healthcare

2016-01-11

Pros

With Carecenta’s latest technology, I can track the progress of each home health aide and the care of all patience’s.

Cons

The demo took some time to complete, but other then that nothing crosses my mind.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Carecenta

I recommend making the switch to Carecenta, its worth it.

Source: Software Advice
Helpful?   Yes   No
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Geroge Bloni

The best and easy to use software for home healthcare!

2016-01-11

With Carecenta¿s latest technology, I can track the progress of each home health aide and the care of all patience¿s.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Abraham Steel

A decent solution for a small Healthcare business

2018-04-04

Pros

Customer service was always friendly, even if you didn't catch them at the time of your call, and they always call you back. The interface itself is user-friendly and easy to navigate for people who are not tech savvy.

Cons

The package we utilized at my previous job capped us at 100 patients total for Home Health Care and 50 patients total for Social Day Care.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Mary Beth Crosson

Product does not live up to it's promise.

2015-03-05

We were never able to pull one reliable report from the software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Shayla McCall

This software honestly has so much potential, but needs time to grow.

2015-11-24

Pros

The possibilities of what the software can provide to home healthcare agencies.

Cons

The look and ease of the display of information makes the product somewhat easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering Carecenta

Just be sure the functionality matches your particular agencies needs.

Source: Software Advice
Helpful?   Yes   No
Read more