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CareCloud vs Experity Comparison

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Overview

Category Leaders

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice...

We tie all the components of EMR, Practice Management, and Revenue Cycle Management into one integrated solution for urgent cares.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

45

20

11

6

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

5

4

3

2

1

125

58

18

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving.

LS

Laura S.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

OC

Olga C.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

ss

sheila s.

Pros

I like that you can move quickly from screen to screen, which is great when working in a fast-paced environment like an urgent care office.

MB

Melissa B.

The product is easy to use but the people at DocuTAP are so friendly and helpful. That is what really helps make it a great product.

TK

Todd K.

I have not worked with any other software, but I find this software is perfect for our urgent care setting. It is easy for us to chart and great for the physicians to transition in with the patient.

LE

Lindsay E.

Cons

They did this during a global pandemic in an attempt to permanently damage our small, family-owned medical clinic. We are now at 6 weeks of their lawyers forwarding us to voicemail as well.

BM

Blake M.

They have gouged us financially and no one will respond when questions are asked. You are passed around and management refuses to contact you.

MM

Michael M.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

MM

Michael M.

Cons

It does tend to crash a few times a week, which is very inconvenient because i have phone calls coming in all day. I work on the PM side and do billing.

CF

Christine F.

The posting features are a little disjointed. The software treats payments from different entities (patient, insurance, Occ med) in completely different ways, which can be confusing.

GH

Gail H.

You get what you pay for. We have made this mistake in the past.

NB

Nicole B.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features53
  • Admissions Management
  • Appointment Scheduling
  • Approval Process Control
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collections Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Decision Support
  • Discharge Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Faculty/Staff Management
  • For Medical Purposes
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Meaningful Use Certified
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • ONC-ATCB Certified
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • Self Service Portal
  • Third Party Integrations
  • Video Conferencing
  • Virtual Meetings
  • Waiting Time Tracking
  • Total features35
  • Admissions Management
  • Appointment Scheduling
  • Approval Process Control
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collections Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Decision Support
  • Discharge Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Faculty/Staff Management
  • For Medical Purposes
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Meaningful Use Certified
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • ONC-ATCB Certified
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • Self Service Portal
  • Third Party Integrations
  • Video Conferencing
  • Virtual Meetings
  • Waiting Time Tracking

Integrations

  • Total integrations5
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne