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CareCloud vs Insta Comparison

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Overview

Category Leaders

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice...

Insta is a cloud-based hospital management software that offers tools for digitizing and automating workflows, streamlining...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

5

4

3

2

1

45

20

11

6

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.1

5

4

3

2

1

10

11

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.
When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving.
It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

Pros

User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.
We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are.
Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

Cons

They did this during a global pandemic in an attempt to permanently damage our small, family-owned medical clinic. We are now at 6 weeks of their lawyers forwarding us to voicemail as well.
They have gouged us financially and no one will respond when questions are asked. You are passed around and management refuses to contact you.
They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

Cons

Some basic loopholes are there which need to be addressed. Customer service does not call back if we leave a voice message.
It covers everything ,, but manny missing functionalities inside modules. Means there are modules for everything , but modules need to have more functionality.
It covers everything, but many missing functionalities inside modules, means there are modules for everything , but modules need to have more functionality.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features41
  • API
  • Accounting Integration
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Discharge Management
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Claims
  • Electronic Prior Authorization
  • Electronic Submission
  • Expense Tracking
  • Faculty/Staff Management
  • For Medical Purposes
  • Formulary Management
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Lab Information Management
  • Meaningful Use Certified
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • Online Booking
  • Order Entry
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Performance Management
  • Pharmacy
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewals
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Refill Management
  • Registration Management
  • Remittance Advice
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Third Party Integrations
  • Video Conferencing
  • Visitor Registration
  • Waiting Time Tracking
  • Workflow Management
  • Total features74
  • API
  • Accounting Integration
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Discharge Management
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Claims
  • Electronic Prior Authorization
  • Electronic Submission
  • Expense Tracking
  • Faculty/Staff Management
  • For Medical Purposes
  • Formulary Management
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Lab Information Management
  • Meaningful Use Certified
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • Online Booking
  • Order Entry
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Performance Management
  • Pharmacy
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewals
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Refill Management
  • Registration Management
  • Remittance Advice
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Third Party Integrations
  • Video Conferencing
  • Visitor Registration
  • Waiting Time Tracking
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

CareCloud vs. Insta

See how CareCloud and Insta stack up against each other by comparing features, pricing, ratings, integrations, security & more.