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CareLogic vs EpicCare EMR Comparison

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Overview

Web-based electronic health records management system offering recordkeeping, scheduling, telehealth, billing & reporting...

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

339

5

4

3

2

1

80

177

61

14

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.4

281

5

4

3

2

1

159

85

24

6

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I like that it can be accessed from more than one computer. I like that you can enter info and as long as you hit "submit" it will save and you can go back later and edit before you sign if needed.
CareLogic is easy to use and very functional. It is a great product and easy to understand once you get the hang of it.
Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Cons

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.
I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.
I can say that I have worked with large number of EHR systems over the years, but this is by far the worst system that I have ever encountered as a medical provider.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features51
  • API
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Case Management
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Training Management
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features28
  • API
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Case Management
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Training Management
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Demandforce
  • Euclid
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations10
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Demandforce
  • Euclid
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

CareLogic logo

CareLogic

Overall CareLogic has been great. I've been in it for 15 years and have used one other program.

Reviewed 4 years ago

Easy use of an EMR and billing rolled into one.

Pros

That it is easier to use then some and that it more configurable to each customer. I've used avatar and CareLogic is way easier. It is easy to use and easy to train new users. It is easy to create forms and learn new features.

Cons

Length of time getting tickets fixed. Often times tickets are in for weeks to months. I currently have a ticket in that has been at least 6 months since it was entered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CareLogic logo

CareLogic

Carelogic billing and reporting

Reviewed 3 years ago

When we implemented an EMR we were able to reduce staff who previously processed manual claim information but added staff for system, claim and document maintenance,

Pros

Features and ease of use have improved over the years since our implementation. Most of the billing and AR features work as intended.

Cons

The reports vary from moderate to very slow to generate, which is especially frustrating when trying to close the GL every month or run reports for analysis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

CareLogic logo

CareLogic

Carelogic

Reviewed 4 years ago

Like the system very much, problems in last year with stability have been resolved in last several months, ability to customize is good feature, but some of the built-in business rules are limiting.

Pros

Easy to use, all of record in one place (not partially on paper and other parts in EMR). Clinical forms can be customized for different programs as well as sites with specific needs.

Cons

Treatment plans and Treatment plan reviews - very restrictive with timeframes that do not meet all needs. Trainings is extensive and often needs repeating. Dr. First interface is outside of the EMR and does integrate well at times. Getting responses from support can take weeks or months and then there may need to be a back and forth to really fix. System was quite unstable for several months, but has been more reliable in last several month.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

CareLogic logo

CareLogic

Carelogic

Reviewed 4 years ago

Carelogic is a fairly good software for the needs of the mental health side. I was disappointed in the promised changes that we have yet to see.

Pros

Carelogic is user friendly and does have some great qualities. The menus are clear and easy to maneuver thru. The clinical EMR side of this product is wonderful and all the clinicians love how easy it is for them to document.

Cons

The billing side of Carelogic can be tedious and you cannot change simple things for example a note that would print on a statement must have a ticket put into Carelogic for them to add it. The mapping is very time consuming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

CareLogic logo

CareLogic

Critical View

Reviewed 3 years ago

Improving every day.

Pros

I an new to Carelogic and have experience with development in other EMR. So from my perspective there is just fundamental Architecture problems that may not have been considered or address in the early year of the product. Because of these restrictions what I would think would be customization has inert restriction that can not be changed. This changes the way I approach problem solving and implementations....

Cons

Customization is limited. Analytics/ reporting has limited tech resources.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare EMR logo

EpicCare EMR

EPIC IS AMAZING

Reviewed 4 years ago

My overall experience is great- I wish I could still be working on and learning EPIC as an informatics graduate- but I'm working in CareLogic at the moment.

Pros

EPIC is complex but a good kind of complex. The system can do many things. I like that if one staff member is in a chart- it locks another out until they are no longer in the chart. This is very good. I like that it's easy to merge duplicate clients. The system is wonderful and easy to learn. Downtime procedures are simple once learned. :)

Cons

I don't not like anything about it. The system is great for all roles.