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CareLogic vs TheraNest Comparison

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Overview

Web-based electronic health records management system offering recordkeeping, scheduling, telehealth, billing & reporting...

TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

346

5

4

3

2

1

83

181

61

14

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.4

876

5

4

3

2

1

516

259

66

17

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

I like that it can be accessed from more than one computer. I like that you can enter info and as long as you hit "submit" it will save and you can go back later and edit before you sign if needed.
CareLogic is easy to use and very functional. It is a great product and easy to understand once you get the hang of it.
Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

Pros

They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

Cons

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.
I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.
I can say that I have worked with large number of EHR systems over the years, but this is by far the worst system that I have ever encountered as a medical provider.

Cons

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features51
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Certification & Licensing
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Faculty/Staff Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Template Management
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features106
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Certification & Licensing
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Faculty/Staff Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Template Management
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

Works great

Reviewed 6 years ago

For ease of use, portability, and functional interface, theranest is the best ECR software for mental health practice I have seen so far. While not perfect or perfectly intuitive, it is distantly better than the competitors I have tried or researched (anansi and carelogic). Also, seems like the software team is steadily improving their product so I believe it is likely to improve with time.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hey Michael! Thanks for taking some time out of your day to give us a review, we really appreciate your kind words. We're thankful that you've found the software to be user-friendly and functional. We are working everyday to ensure that we give you everything you need to manage your practice well. We take feedback to heart and we're glad that you've noticed the improvements! Let us know if you have any other suggestions for us. Sincerely, the TheraNest team.