Qualifacts CareLogic Reviews - Page 7

Ability to report on data stored in CareLogic.

Custom reporting had to be outsourced due to complexity of report designer. This creates additional expense.

Ability to see what staff are doing, completed, and billed. I like the clinical aspect and the ability to customize forms

Reporting could be better and support could be faster. I feel that the system is being under utilized. Would like to see more follow up after implementation.

The integration hub has helped our agency link up with the health information exchange in our state which has been very helpful with our hospital discharges.

The reporting is still lacking - we have to pay a contractor to write the reports for us with is costly for our agency.

Easy to use, logic based, clear views , and ability to query data effectively.

Need more point of contact data / analytics views.

How simple it is to use. How they are always rolling out new features that improve documentation quality and ease.

Having to wait so long sometimes for new features. I wish Auto Save was implemented. Sometimes I would like more flexibility in the set up.

The major pro is the system is user -friendly.

Major cons are system latency and limited canned reporting. Pentaho is integrated with the system however creating reports is not easy. The system could also use some modern features seen in other SAS.

The ability to learn quickly to navigate through the screens.

The set up was not done in the best way and having to implement new programs sometimes proves challenging. We are also a public health agency and sometimes it is challenging to integrate medical programs.

I think it is very user friendly, which makes it easy for our clinicians to navigate. In addition, the customer support is excellent.

Limitations on some of our reporting. However, the customer support team has always helped to resolve any issues we have had.

I like that it is practical and pretty simple to do documentation of clients.

I do not like that there are not many options when auto filling information.

It is a very easy to navigate system that is simple to use and labeled efficiently.

The major downfall with this product is it does crash alot meaning there is an unexpected white label error that puts a hault on doing things in the system that is required.

I think it is user friendly for the clinicians and back users.

not as user friendly for front desk/reception and crisis responders. Too many different places they need to go to find our specific workflow information

I like that it is customizable to a point. There are good features to the software. It is fairly easy to use once you get use to it.

The inability to change things on my end and having to put in a ticket for things that should be a simple fix by an admin.

It offers the best and most affordable products

To me the software is perfectly organised and I don't see any feature that can be adjusted

It is an electronic system that allows remote access to work from any location which is a huge benefit and convenience

Antiquated platform and functionality; isn't streamlined to reduce administrative processes that are lengthy and timely to complete

Adhoc Builder allows us to build our own reports in the way we wanted and basically have all the data we needed.

If we have tips and tricks sheet or recommendations that would be great for developing a new service documentation in CareLogic. Sometimes is take forever to finish a document.

I love how customization CareLogic is. I also like how easy it for our clinical staff to use. It has helped our agency improve our clinical documentation, which has also helped increase our revenue.

With CareLogic being so customize-able it sometimes makes it hard to pull some data.

The ability to configure to meet most basic business needs . This includes, bus is not limited to various payer structures.

Currently we find that we are unable to meet many of the Federal programs due to the delay or lack of functionality.

The capability to use the configurable forms and also the capability to make your own configurable forms.

Reporting need to be more user friendly, not only for administrator but for line staff. Need the canned Report to be in excel format.

It can be tailored to fit the needs of our agency. I like its mobile capabilities.

Can be very complicated. New staff take a very long time to learn the software.

Clinical workflow is great. Managing/updating forms is super simple. Gives you a lot of control over billing setup. Integration with Emdeon is superb.

The GL integration is horrible. You have no manual control over posting dates. The postings just fall on whatever day you do them on with no regard to accounting period. No control over 837 setup. No control over state reporting yet.

Clinical is great very easy to use and set up. User enjoy the experience when the documentation is set up correctly

Billing/administrative burden, too many clicks. We should not have to click so much in an electronic software.

user friendly, easily enables clinical supervision for staff to make clinical corrections when required

lack of data collections and reports, limits clinical administrative oversight and data collections when needed

Carelogic is for the most part easy to use, it does have decent functionality. Seems to cover all out basis ok.

Carelogic need to work more on the reporting aspect, as well as get real dashboards. What they have now are usless.