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Caretime vs WellSky Home Health Comparison

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Overview

Easy to Use Home Care software with REAL CUSTOMER SERVICE! EVV, Scheduling, Billing, Payroll, Documentation, Authorizations,...

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

140

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

26

5

4

3

2

1

10

10

4

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

3.4

78

5

4

3

2

1

25

15

15

15

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

It’s very easy to accomplish the specific goals quickly. I also like the price point for the services and the customer service has been outstanding.
My overview of the company is great very helpful always available when you need to go out there way greatly appreciate it.
I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Pros

Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.
I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

Cons

I have been reaching out to this vendor concerning my invoices and the double charges no one has yet to contact me about the extra charges.
Admin spends hours processing payroll. Clients made inactive revert back to active therefore you are charged by the company for clients you no longer service.
Error messages all the time when clocking in and out. Causing issues with payroll.

Cons

But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.
Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.
Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features10
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Caregiver Scheduling
  • Clock In / Out
  • Document Storage
  • Electronic Signature
  • Employee Time Tracking
  • GPS
  • Historical Reporting
  • Insurance Management
  • Job Scheduling
  • Monitoring
  • Patient Records Management
  • Reporting/Analytics
  • Scheduling
  • Total features6
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Caregiver Scheduling
  • Clock In / Out
  • Document Storage
  • Electronic Signature
  • Employee Time Tracking
  • GPS
  • Historical Reporting
  • Insurance Management
  • Job Scheduling
  • Monitoring
  • Patient Records Management
  • Reporting/Analytics
  • Scheduling

Integrations

  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Caretime logo

Caretime

Easy to Use

Reviewed 4 years ago
Pros

It's ease of use in scheduling and care plan management makes this software great for in home care companies.

Cons

The inability to use it through an app really limits the ability to make necessary changes 24/7.