Caretime vs Vivocha Comparison

Overview

Easy to Use Home Care software with REAL CUSTOMER SERVICE! EVV, Scheduling, Billing, Payroll, Documentation, Authorizations,...

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(22)

5

4

3

2

1

9

9

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features32
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auditing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Behavior Tracking
  • Billing & Invoicing
  • Biometrics
  • Business Analysis
  • Calendar Management
  • Call Recording
  • Callback Scheduling
  • Caller ID
  • Certification Management
  • Chat
  • Chat Transcript
  • Claims Management
  • Clock In / Out
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Reporting
  • Document Management
  • Employee Management
  • Employee Time Tracking
  • Event Scheduling
  • Event Triggered Actions
  • File Transfer
  • Geolocation
  • HR Management
  • Instant Messaging
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Payroll Integration
  • Payroll Management
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reporting & Statistics
  • Task Management
  • Two-Way Audio & Video
  • Video Support
  • Total features24
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auditing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Behavior Tracking
  • Billing & Invoicing
  • Biometrics
  • Business Analysis
  • Calendar Management
  • Call Recording
  • Callback Scheduling
  • Caller ID
  • Certification Management
  • Chat
  • Chat Transcript
  • Claims Management
  • Clock In / Out
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Reporting
  • Document Management
  • Employee Management
  • Employee Time Tracking
  • Event Scheduling
  • Event Triggered Actions
  • File Transfer
  • Geolocation
  • HR Management
  • Instant Messaging
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Payroll Integration
  • Payroll Management
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reporting & Statistics
  • Task Management
  • Two-Way Audio & Video
  • Video Support

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations15
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Caretime vs. Vivocha

See how Caretime and Vivocha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.