Caretime Features

Caretime

Easy to Use Home Care Software Solutions

4.23/5 (22 reviews)

Caretime Feature Summary

  • Activity Tracking
  • Automatic No-Show Alerts
  • Caller ID Based Location Tracking
  • Cross-Timezone Management
  • Integrated Scheduling
  • Overtime Reporting
  • Voice Verification
  • Web Based Administration

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Appointment Management
Auditing
Automatic Notifications
Availability Indicator
Billing & Invoicing
Biometrics
Business Analysis
Calendar Management
Caller ID
Certification Management
Claims Management
Clock In / Out
Communication Management
Compliance Management
Customizable Reporting
Document Management
Employee Management
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Location Tracking
Monitoring
Multi-Language
Payroll Integration
Payroll Management
Records Management
Recurring Tasks
Reporting & Statistics
Task Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Appointment Management
Auditing
Automatic Notifications
Availability Indicator
Billing & Invoicing
Biometrics
Business Analysis
Calendar Management
Caller ID
Certification Management
Claims Management
Clock In / Out
Communication Management
Compliance Management
Customizable Reporting
Document Management
Employee Management
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Location Tracking
Monitoring
Multi-Language
Payroll Integration
Payroll Management
Records Management
Recurring Tasks
Reporting & Statistics
Task Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Appointment Management
Auditing
Automatic Notifications
Availability Indicator
Billing & Invoicing
Biometrics
Business Analysis
Calendar Management
Caller ID
Certification Management
Claims Management
Clock In / Out
Communication Management
Compliance Management
Customizable Reporting
Document Management
Employee Management
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Location Tracking
Monitoring
Multi-Language
Payroll Integration
Payroll Management
Records Management
Recurring Tasks
Reporting & Statistics
Task Management
Visit WebsiteCompare App

Caretime Feature Reviews

18 reviewers had the following to say about Caretime's features:

Amy Sass

Easy to Use

2018-11-20

Pros

It's ease of use in scheduling and care plan management makes this software great for in home care companies.

Cons

The inability to use it through an app really limits the ability to make necessary changes 24/7.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany Burton

CareTime software

2019-07-31

Customer Service is great; just wish the software had more to offer.

Pros

I like the customer service received by my sales representative.

Cons

I wish this tool offer more features to help grow and manage my agency such as CRM, marketing tools, hospitalization tracking, reporting and analytics, applicant tracking, caregiver portal, employment screening, caregiver safety, work comp insurance, caregiver training, carefinder scheduling family room portal, care coordination, community care, smart telephony ( will not allow caregivers to clock in or out unless they are in a specific range of the caregiver), billing and payroll, payment processing, HR, overtime / ACA tools, electronic claims, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from CareTime


Thanks for your review. We are glad to hear that your service was great! We actually have built and are building many of the features you have pointed out. We do have a claims module, have the ability for clocking in and out from outside a range, and we've just added a payroll calculation system as well.

We already have many of these features in development and look forward to releasing these to everyone!

Read more
FAY EVANS

CEO

2019-07-30

Pros

EASY TO UNDERSTAND THE SOFTWARE, LIKE TO REPORTS

Cons

NEED MORE FEATURES , LIKE CLOCK IN WHEN OUT IN THE COMMUNITY TO CHANGE DEPT

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pat McKay

Caretime

2019-08-18

Pros

the simplicity of the software execution

Cons

the prompts report...too many sheets to file

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janlea Lackey

Tri-Generations review.

2020-04-03

Overall the experience has been positive, and Caretime has functioned as we needed. It is effective in providing what we had utilized it to do.

Pros

The ability to sort by jobs and employee to track hours and used PTO time. It is flexible.

Cons

The mobile app never seemed to work very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yvonne Bailey

Excellent for Home Health care

2019-07-23

Overall my experience has been good with Care Time

Pros

I enjoy the user friendliness of the system . My clients are able to get on and complete their work days with a hassle-free system .

Cons

I would love it if Care Time would create a document for agencies to provide new users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany Soll

Caretime review

2019-07-26

My overview of the company is great very helpful always available when you need to go out there way greatly appreciate it

Pros

The customer service is excellent very patient and also willing to help you through any trouble as you may have I appreciate that

Cons

I don’t like that the software won’t allow you to always clock in when you’re not at location example picking up client from appointment do you have to be at the address and I have a set up for the option to be able to do that but would not allow me or worker

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from CareTime


Thank you for your review! We actually have a setting that can allow you to clock in if you are not at the designated location (in the community, at an appointment, etc.). Please contact customer support for training on how to set this up. We are happy to help!

Read more
Lonna Becton

Good software overall

2019-08-06

Pros

It's really easy to navigate and use. Self explanatory not hard to understand

Cons

I would like to be able to know each tasks the employee has done for the day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from CareTime


Thanks for the review! We do have the option to collect tasks that were completed at each visit. We would be happy to show you how to set that up and provide training on how to use some of our advanced features.

Let us know if we can help!

Read more
Trena W.

Satisfied Customer

2019-08-16

Overall I am satisfied with the product and the recent upgrades. I have been using this product for almost 2 years and have not switched to the competitors that constantly contact us.

Pros

It's easy to use. The employees find it less complicated than some other systems that they have used with other companies in the past.

Cons

The Billing is not compatible with the systems that we have to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany Clark

Easy to use

2016-11-01

It started of as difficult but now with using it for over an year it has been an great access to the business

Pros

Everything

Cons

Wish You could check from your mobile device

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Caretime

No

Source: Capterra
Helpful?   Yes   No
Read more
Alice Page-Young

[SENSITIVE CONTENT HIDDEN] from Caretime is the Best!!! very knowledgeable to software.. speaks clearly and patience

2020-04-06

[SENSITIVE CONTENT HIDDEN] has been such an awesome trainer I've learned so much about the software working with [SENSITIVE CONTENT HIDDEN] to help me better my business

Pros

send notification to my phone when my employee clocks in...also like the way it break down the hours and round off to nearest dollars

Cons

nothing..everything great!!! i found no reason not to like this software therefore i don't have a least

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alonzo Lee

Care Time is Effective

2019-08-14

Pros

I also like the price point for the services and the customer service has been outstanding.

Cons

While I like the ease of use, there seems to be too much stuff to do so some of the features are underutilized and feel like clutter. Perhaps different versions or customized templates could solve that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marilyn Coleman

Excellent Care & Time

2016-11-02

I am very pleased with the service even though I haven't been able to get started yet, but we plan to began this month after we finish training.

Pros

simple & easy

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Caretime

Yeah, it would be wonderful if the training could be printed into notebook form. So that we can revert back to it from time to time.

Source: Capterra
Helpful?   Yes   No
Read more
Janet Evans

Great service

2019-07-31

Great company

Pros

Easy to learn and staff is very helpful

Cons

Need more printable directions on each step

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tammy Peebles

Caretime Use

2019-05-15

Excellent experience

Pros

Very easy to use and navigate.

Cons

There’s not anything to say. It’s a great software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jakenzie walton

GREAT PRODUCT

2019-08-07

Pros

I LOVE EVETYHING ABOUT THIS SOFTWARE IT HELPS ME ALOT TO ITS HARD TO MATAIN AND MANAGE A BUSINESS THIS SOFTWARE HAS MADE MY LIFE SO MUCH EASIER

Cons

NOTHING BAD TO SAY ABOUT THIS SOFTWARE I WOULD TOATLY RECOMMEND THIS PRODUCT

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tina Sweet

Manager,s Review

2019-07-23

Pros

The program itself was very easy to use once we learned the basics.

Cons

It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Dietz

Awesome!!

2020-04-15

AWESOME!!!!!

Pros

The systems functions are easy to use and I just couldn't have found any other system any better.

Cons

I've been with Caretime for 5 yrs. There is not one thing about Caretime that I like least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more