Caretime Reviews

Pros
I love everything about this system it does what is needed for employees to operate comfortable in clocking in and out directing what to do when needed, giving me all the information that is needed to acquire me to run my business it is the best system I know and I recommend it to every person I can that is in my line of work I love it.

Cons
Everything I like I can’t think of anything that I dislike

Rating breakdown

Likelihood to recommend: 10/10

Pros
I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Cons
It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I've been with Care Time for very close to 4yrs. The program is so easy to use and the customer service is outstanding. I really have to be concise about it, "Care Time USA is superb".

Cons
There is nothing that I don't like about Care Time.

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I like most about CareTime is the functionality and ease of use. It’s very easy to accomplish the specific goals quickly. I also like the price point for the services and the customer service has been outstanding.

Cons
While I like the ease of use, there seems to be too much stuff to do so some of the features are underutilized and feel like clutter. Perhaps different versions or customized templates could solve that.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I enjoy the user friendliness of the system . My clients are able to get on and complete their work days with a hassle-free system .

Cons
I would love it if Care Time would create a document for agencies to provide new users.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's easy to use. The employees find it less complicated than some other systems that they have used with other companies in the past.

Cons
The Billing is not compatible with the systems that we have to use.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Convenient not having to use paper is a plus.

Cons
The fee is pricey. Experience errors at times.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Easy to learn and staff is very helpful

Cons
Need more printable directions on each step

Rating breakdown

Likelihood to recommend: 10/10

Pros
I LOVE EVETYHING ABOUT THIS SOFTWARE IT HELPS ME ALOT TO ITS HARD TO MATAIN AND MANAGE A BUSINESS THIS SOFTWARE HAS MADE MY LIFE SO MUCH EASIER

Cons
NOTHING BAD TO SAY ABOUT THIS SOFTWARE I WOULD TOATLY RECOMMEND THIS PRODUCT

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the customer service received by my sales representative. She was very helpful and understanding of my needs and made sure that everything was working properly before start of use. I also like the ease of use. Everything is pretty much straight forward and all the tools you need is right in front of you to navigate the system.

Cons
I wish this tool offer more features to help grow and manage my agency such as CRM, marketing tools, hospitalization tracking, reporting and analytics, applicant tracking, caregiver portal, employment screening, caregiver safety, work comp insurance, caregiver training, carefinder scheduling family room portal, care coordination, community care, smart telephony ( will not allow caregivers to clock in or out unless they are in a specific range of the caregiver), billing and payroll, payment processing, HR, overtime / ACA tools, electronic claims, etc.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Everything

Cons
Wish You could check from your mobile device

Rating breakdown

Likelihood to recommend: 10/10

Pros
simple & easy

Cons
Nothing

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's ease of use in scheduling and care plan management makes this software great for in home care companies.

Cons
The inability to use it through an app really limits the ability to make necessary changes 24/7.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The customer service is excellent very patient and also willing to help you through any trouble as you may have I appreciate that

Cons
I don’t like that the software won’t allow you to always clock in when you’re not at location example picking up client from appointment do you have to be at the address and I have a set up for the option to be able to do that but would not allow me or worker

Rating breakdown

Likelihood to recommend: 4/10

Pros
the simplicity of the software execution

Cons
the prompts report...too many sheets to file

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's really easy to navigate and use. Self explanatory not hard to understand

Cons
I would like to be able to know each tasks the employee has done for the day.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Very easy to use and navigate. Short learning curve

Cons
There’s not anything to say. It’s a great software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
EASY TO UNDERSTAND THE SOFTWARE, LIKE TO REPORTS

Cons
NEED MORE FEATURES , LIKE CLOCK IN WHEN OUT IN THE COMMUNITY TO CHANGE DEPT

Rating breakdown

Likelihood to recommend: 9/10

Pros
Once I learn how to work it, I knew I needed it.

Cons
I’m still not familiar with all the products available and would like if they had on going training.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown