Easy to use right from your phone!
Pros
I used this program for work and it's very convenient! I was able to download the app on my phone and keep track of everything I needed to while I was on the move!
Cons
Customer service was a little difficult. I had an issue with my account the customer service took a while to get back with me.
Rating breakdown
Likelihood to recommend: 9/10
Great product. Much easier to use than other system I've tried!
Pros
It integrates so easily with our phone system and company updates. Everything is so smooth! And anything that needs fixing, the system lets us know
Cons
Nothing! From in system email usage, integration to our birthday system to send out cards to all clients, everything is wonderful!
Rating breakdown
Likelihood to recommend: 10/10
I don't have a current alternative for Catalyst at this time, but if I did, I would likely switch to a more consistent, less buggy program.
Pros
Catalyst gives our therapists an easy way to keep track of client data without the complication of using paper or timers. The result is a better delivery of services, which is great.
Cons
This software has been regularly unreliable in terms of data syncing to the server, applications freezing, and data being completely lost.
Rating breakdown
Likelihood to recommend: 5/10
Pros
Catalyst is a great tool for data collection and graphing. The graphing options allow for optimal analysis and update live as data is being recorded. I love how details can be added to target goals to ensure staff know exact expectations.
Cons
The software takes a while to sync for users once updates are made from the administrative side.
Rating breakdown
Likelihood to recommend: 9/10
In general each user will find Catalyst to be well worth the effort, time and money. While there are many platforms that can set reviewers to analyze emails and find privileged information, you will be hard pressed to find another program that has been so consistent. Catalyst is dependable and you will love it!
Pros
I love the consistency that Catalyst provides to the user/reviewer at my law services firm. For over ten years I have worked on numerous versions of Catalyst and each time the program always delivers high speed review screens, loading data and moving our reviews at a nice pace that does not slow my team down.
Cons
Of course each version is different and years ago the software would allow for so much of the email to be seen at once. Lately Catalyst has improve the screen visually with making fonts and the communication of the message more easy to read. The program each year is always improving which is a good sign of a developed program.
Rating breakdown
Likelihood to recommend: 9/10
Basic plan: $12.99/client/month for up to 5 clients
Economy plan: $14.99/client/month for up to 30 clients
Professional plan: $24.99/client/month for unlimited clients