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CharmHealth

Electronic Health Records and Practice Management Software

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(12)

CharmHealth Reviews - Page 5

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116 reviews

Recommended

TE
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Travis E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer service and solid platform

Reviewed 6 years ago

I've used Charm for years and they have consistently improved the functionality, using the suggestions and requests of actual doctors. I now use the billing module, the merchant processing, the online calendar option, and of course the charting. I love how the entirety of my practice is run through Charm. And my patients really like it!

Pros

Ease of use, price, and customer service.

Cons

The messaging can be a bit clunky. The billing reports are not as customizable as I would like.

AR
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Verified reviewer

Medical Practice, self-employed

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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The worst customer service

Reviewed 2 years ago

Regret I ever tried to use them.

Pros

Pricing compared to alternatives. You get what you pay for.

Cons

I have never had such poor customer service.

AK
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Andy K.

Computer Software, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Charm

Reviewed 3 years ago
Pros

Documentation and support. Nice to see such attention to detail.

Cons

None. We are currently integrating with charm health.

SW
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Sherri W.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best thing our practice ever did.

Reviewed 6 years ago

Our practice used to be all paper based, we signed up to charm in 2015 and it has been the best thing we ever did. It has saved us time by having everything in one system. It has saved us money by cutting down on our paper usage. It makes tracking claims so easy. The best part is we are now totally Hippa compliant and it has improved communication between our practice and patients. The support staff is excellent and quick to respond to all of our inquiries.

Pros

No pros were added to this review

Cons

No cons were added to this review

TN
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Terrilynn N.

Alternative Medicine, self-employed

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome software

Reviewed 3 years ago

They keep improving and listen to us!

Pros

Ease of use and great team support and wonderful training

Cons

Inventory could always use more reporting options

MB
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Mikhail B.

Medical Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good free software

Reviewed 6 years ago

Good free software for a star up medical clinic. I would recommend for any small clinic that doesn't want to pay for other EHR's. It has a lot of features for a free software.

Pros

No pros were added to this review

Cons

No cons were added to this review

TS
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Tanya S.

Medical Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Charm EMR

Reviewed 6 years ago

We have been using Charm for a year. We love the ease of use We plan on having charm for a long time.

Pros

ease of use

Cons

No cons were added to this review

KG
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Karen G.

Medical Practice,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dietitian who needed a new system.

Reviewed 7 years ago
Pros

I like that is is very easy to use and has saved me a great deal of time.

Cons

I wish it had a better appointment reminder system.

AN
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Alla N.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EHR

Reviewed a year ago

Easy to learn and use, I would recommend this EHR to medical practices.

Pros

When you start your own clinic, affordability is very important. Also as a fairly new person to any EHR, I was able to learn very fast how to navigate it .

Cons

I have not noticed anything I do not like yet.

AV
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Antonio V.

Alternative Medicine, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Charm review

Reviewed 3 years ago

Very pleasant and believable it or not; enjoyable

Pros

Easy of use, extremely versatile and amenable to small practices and great value.

Cons

Not much on this area. Great company, great product and great reasoning to start a company like Charm

BS
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Brenda S.

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good and it is improving

Reviewed 5 years ago
Pros

easy to use for the most part...I have only used for a short time ...still learning I really like the reminders and Insurance billing

Cons

auto fill in certain places is not good like when we put in a city and if not looking close you might put in the wrong information for the address or phone number

LS
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Lexi S.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is functional and designed well

Reviewed 5 years ago
Pros

This software gets the job done and is designed very well. I’ve used it on both ends (provider/patient) and I have enjoyed it

Cons

There is a learning curve but that is to be expected. It takes a little time to get the hang of but once you do it’s great

CT
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Cindy T.

Alternative Medicine, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Charm EHR review

Reviewed 5 years ago
Pros

Has many features that other EHRs do not have such as open library shared amongst all users; it is completely customizeable for templates; versatile

Cons

Pay for extra services; image annotation isn't multipurpose; the app cannot be used for comprehensive visits

AF
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Adam F.

Automotive, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall review of Charm

Reviewed 4 years ago

I love being able to have reliable communication with my doctor

Pros

I like how easy it is to connect with your doctor, it makes everything a lot simpler.

Cons

The thing that I think could use some help is the glitches it has from time to time.

PN
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Polina N.

Medical Practice, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it

Reviewed 7 months ago

Very good

Pros

Easy, affordable, convenient, can intuitively find right tabs

Cons

Hard to sign up for e prescribing, some troubles with verification of identity

FK
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Feremusu K.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love it

Reviewed 2 years ago
Pros

Very user friendly The notes are neat presentlable

Cons

None so far, I have not had any issues, I think i do not like the way you sign in