ChartLogic EHR Features

ChartLogic EHR

Cloud based EHR solution for hospitals and clinics

3.96/5 (60 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Batch Processing
Billing & Invoicing
Calendar Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Document Management
Document Storage
Drug Reference Database
Dunning Management
E-Prescribing
EMR/EHR
EPCS Compliant
Electronic Payments
Electronic Prior Authorization
Exercise Library
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Insurance Eligibility Verification
Insurance Management
Invoice History
Meaningful Use Certified
Medical Billing
Medication Alerts/Warnings
Medication History
Multi-Location
Multi-Physician
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Scheduling
Practice Management
Prescription Cancellation
Prescription Renewal
Progress Notes
Records Management
Recurring Tasks
Referral Tracking
Refill Management
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting/Analytics
Role-Based Permissions
SOAP notes
Self Service Portal
Surveys & Feedback
Task Management
Task Scheduling
Treatment Planning
Video Conferencing
Voice Recognition
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Batch Processing
Billing & Invoicing
Calendar Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Document Management
Document Storage
Drug Reference Database
Dunning Management
E-Prescribing
EMR/EHR
EPCS Compliant
Electronic Payments
Electronic Prior Authorization
Exercise Library
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Insurance Eligibility Verification
Insurance Management
Invoice History
Meaningful Use Certified
Medical Billing
Medication Alerts/Warnings
Medication History
Multi-Location
Multi-Physician
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Scheduling
Practice Management
Prescription Cancellation
Prescription Renewal
Progress Notes
Records Management
Recurring Tasks
Referral Tracking
Refill Management
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting/Analytics
Role-Based Permissions
SOAP notes
Self Service Portal
Surveys & Feedback
Task Management
Task Scheduling
Treatment Planning
Video Conferencing
Voice Recognition
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Batch Processing
Billing & Invoicing
Calendar Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Document Management
Document Storage
Drug Reference Database
Dunning Management
E-Prescribing
EMR/EHR
EPCS Compliant
Electronic Payments
Electronic Prior Authorization
Exercise Library
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Insurance Eligibility Verification
Insurance Management
Invoice History
Meaningful Use Certified
Medical Billing
Medication Alerts/Warnings
Medication History
Multi-Location
Multi-Physician
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Scheduling
Practice Management
Prescription Cancellation
Prescription Renewal
Progress Notes
Records Management
Recurring Tasks
Referral Tracking
Refill Management
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting/Analytics
Role-Based Permissions
SOAP notes
Self Service Portal
Surveys & Feedback
Task Management
Task Scheduling
Treatment Planning
Video Conferencing
Voice Recognition
Workflow Management
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ChartLogic EHR Feature Reviews

25 reviewers had the following to say about ChartLogic EHR's features:

Priscella S.

Chart logic

2018-01-09

None

Pros

Easy to use for providers and clinical staff to use.

Cons

Would love to practice management built into it.

Rating breakdown

Ease of use
Features

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
John B.

Great EMR

2019-09-10

EHR/E-prescribing.

Pros

I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future.

Cons

Wish the patient portal was more user friendly, could allow patients to make appointments, request refills.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kristen C.

Very good software

2018-04-06

Pros

It allows you to schedule patients with ease, make billing claim easier, organizing patient information, and much more.

Cons

The only con I have about this product is that it is sometimes hard to navigate between the screens. Other than that it is good so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Elly T.

User friendly and adaptable to the clinician's needs for the practice

2017-09-21

I am interested in the new developments including the ability to use apps and patient portals.

Pros

It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

Also, the new scheduler is more complex.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Janice H.

Over 10 years with ChartLogic

2014-12-03

Pros

I love the Chat Now feature where you can get help and answers immediately. The Document Manager is a great tool.

Cons

It seems like we've been waiting really long for the Patient Portal online registration.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering ChartLogic EHR

Be certain your PM interfaces with CL. Voice recognition is an excellent tool; however, only one of our four physicians utilize it, preferring to pay outside transcribing.

Source: Software Advice
Helpful?   Yes   No
Read more
John N.

Trouble Getting Off The Ground

2018-03-08

It seems like it would work fine for a smaller PCP but it just couldn't handle the complexity of our Docs' travel schedule. Plus, the inability of the implementation team to export/import our data was a major blow.

Pros

Interface seems easy to understand and checkin process is automated, if you are a standard practice with set travel schedules

Cons

Tracking multiple Docs across multiple locations that changes weekly is not possible, implementation team had a very difficult time importing SQL database correctly - this was a real show stopper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adam P.

Verified Reviewer

DO NOT USE RCM

2021-02-05

did not submit claims to 2 of my biggest insurance payors because there was a "problem" with their clearinghouse.

Pros

the RCM service is complete trash

Cons

They DO NOT chase down denied claims at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Lori B.

Highly Efficient Practice Managment

2019-07-04

Excellent customer service and support.

Pros

Ease of use and the reports are excellent.

Cons

I like all of the software . There are no negatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roger S.

ChartLogic 8

2014-12-04

Pros

The support is always courteous, patient, and helpful.

Cons

ChartLogic 8 seems a bit slower than ChartLogic 7. However, more information is available.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering ChartLogic EHR

We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.

Source: Software Advice
Helpful?   Yes   No
Read more
Paulette C.

ChartLogic Rocks!

2017-09-21

Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.

Pros

The internal workflow is fluid and conscice...

Cons

ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Julia W.

Easy to use

2018-10-22

Pros

I like being able to use smart marks, smart fields, and templates. It saves a lot of time in charting to be able to have a template with all of the verbiage you want already done, and you can just drop it in the note.

Cons

E prescribing can be a hassle.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sue Z.

The name says it all

2016-12-13

ChartLogic is a very easy to use program that is highly customizable.

Pros

Excellent implementation and customer service. You call Salt Lake City and get an actual person who can help you on the spot or you can chat live online.

Cons

We have had incidences when we needed something to change to make life easier for us and it took a long time for that change to get done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ChartLogic EHR

This is not the cheapest EHR out there, but it is one of the best. You really do get what you pay for.

Source: Software Advice
Helpful?   Yes   No
Read more
Adam M.

Practice Manager for orthopaedic surgery office

2014-12-04

Pros

It merges patient demographics and insurance with our PM software.

Cons

The self-help options are limited.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering ChartLogic EHR

Closely examine the office workflow and how the EMR product will need to be used by each office team member. Look at the type of training that is included, access to support, how the EMR will meet new health care regulations, and how the EMR vendor regularly communicates with customers for updates, changes, training.

Source: Software Advice
Helpful?   Yes   No
Read more
Debora W.

IOWA SPECIALTY SURGEONS REVIEW

2019-06-20

-EXCEPTIONAL - ESPECIALLY YOUR BILLING EMPLOYEES (REPRESENTATIVE AND TEAM) -YOUR TRAINING/HELPLINE - VERY KIND PEOPLE, ARE VERY GOOD AT THEIR JOB ( TINA, BLAIN, AND CHARTLOGIC HELP TEAM)

Pros

-EASY AND FUNCTIONALBLE.

Cons

-WE LOVE HOW WE PUT IN THE PATIENT HISTORY, BUT THE ALLERGIES AND MEDICATIONS ARE DIFFICULT TO ENTER INTO THE SYSTEM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie A.

Nice, easy system to use

2017-09-27

As always, customer service is really great whenever we need something and that is much appreciated.

Pros

I like the set up and the customer service is great.

Cons

I do find that the new scheduling system update makes it more difficult to use, so I continue to use the old one.

Rating breakdown

Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kassidy W.

Not worth your money

2019-07-03

We weren't able to use patient portal for over a year.

Pros

The DM tab and scanning feature. Also like the online fax.

Cons

You can't fix charts once they are closed. Spell check doesn't recognize words even though they are spelled correct it says they are spelled incorrectly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan M.

2013-02-05

When we did go live the trainers were very patient and always available for even the minor questions.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Ingrid V.

Great platform for insurance doctors, doctors, and patients alike.

2020-03-05

I am checking electronic health records as well as existing prescription information to determine whether a customer qualifies for procedure coverage as well as if the procedure is safe given current prescription medication that the customer is using.

Pros

I can double check every health related patient information in here to approve procedure payments, thanks to our doctors sharing this info with us via CL.

Cons

Some features and information take a while to update on the server side. Because of this sometimes I have to wait longer than usual for what I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danelle T.

trailed product while investigating new Medical Record systems.

2017-09-18

Pros

Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate.

Cons

It will be difficult to determine how the reporting will coincide once edits are made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Genevieve P.

Poor Customer Service

2019-06-24

Pros

When they are reported, tickets are opened and nothing is ever done to resolve the problems... we have to learn to deal with them.

Cons

Lack of promised follow-up, poor customer service and tickets not even being opened when requested (although, even when a ticket is issued, they are not addressed/resolved).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronit A.

UBELIEVABLE!!!

2021-03-23

Unsatisfactory experience overall.

Pros

The system is always crashing, and notes/files we upload usually end up going missing/going to other destinations, which is a massive HIPAA violation!

Cons

Customer service usually responds in a "snide" attitude, which is extremely unsettling, unnecessary and unprofessional, with no results to gain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve R.

Absolutely terrible. Out-dated and terrible. Don't use. Lag issues. Server issues. Very outdate

2018-03-20

Pros

Really not much at all. It is seriously so far behind other EHRs and their PM software is absurd.

Cons

Not customizable. I cannot believe they get a 4 star.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan R.

Chart logic review

2016-11-03

The encounters are organized as a traditional history and physical or SOAP note (the way the medical record SHOULD BE).

Pros

How the encounter notes work. Very easily customized. Unlimited capacity to create templates for notes and inserts.

Cons

Messaging system is awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering ChartLogic EHR

Your encounter notes will look like they are supposed to look. Other physicians reading your notes will be glad you use this product.

Source: Software Advice
Helpful?   Yes   No
Read more
Eric L.

2012-12-14

Mission Surgical Clinic is a multi-specialty surgical group, our three offices and high patient volume made the implementation of ChartLogic quite unique and a bit challenging.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Maria M.

Easy to Use!

2017-09-21

Pros

Good selection of features. Makes it possible for us to efficiently organize all tasks and assignments

Cons

Provider stays the same when switching patients. Patient's address is not under demographics

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more