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ChartLogic EHR Logo

ChartLogic EHR

4.0
(60)

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Cloud based EHR solution for hospitals and clinics

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(6)

ChartLogic EHR Features

Features Summary

Functionality

3.9

/5

60

Total features

58

9 categories

ChartLogic EHR features

Access Controls/Permissions
Activity Dashboard
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Claims Management

Common features of Medical Practice Management software

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Charting

Price starts from

ic-pricetag

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Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.9

/5

60

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

58

Unique features

  • Medication History

  • Meaningful Use Certified

  • Prescription Cancellation

  • Voice Recognition

Functionality

4.4

/5

2.5K

Price starts from

29

Per month

visit website

Total Features

121

Features in Common

39

Unique features

  • Self Payment

  • Faculty/Staff Management

  • Treatment Planning

  • EDI

Functionality

4.5

/5

548

Price starts from

119

Per month

learn more

Total Features

30

Features in Common

21

Unique features

  • SMS Messaging

  • Physician Management

  • Customizable Reports

  • Quotes/Estimates

Common ChartLogic EHR comparisons

ChartLogic EHR logo
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ChartLogic EHR logo
RXNT logo
ChartLogic EHRvsRXNT
ChartLogic EHR logo
SimplePractice logo
ChartLogic EHRvsSimplePractice
ChartLogic EHR logo
athenaOne logo
ChartLogic EHRvsathenaOne
ChartLogic EHR logo
DrChrono logo
ChartLogic EHRvsDrChrono

Reviewers who mentioned features said:

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Ingrid V.

Verified reviewer

Insurance, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform for insurance doctors, doctors, and patients alike.

Reviewed 3 years ago

I am checking electronic health records as well as existing prescription information to determine whether a customer qualifies for procedure coverage as well as if the procedure is safe given current prescription medication that the customer is using.

Pros

I can double check every health related patient information in here to approve procedure payments, thanks to our doctors sharing this info with us via CL.

Cons

Some features and information take a while to update on the server side. Because of this sometimes I have to wait longer than usual for what I need.

JB
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John B.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EMR

Reviewed 3 years ago

EHR/E-prescribing.

Pros

Ease of use. Easy to customize templates. Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents. Speech is good, not perfect, but saves my wrists from typing as the other EMRs had. Speech commands make adding text/Template text to notes easy. I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future. The best part is their customer service. Spot on. Read a few bad reviews. Let me tell you, they never dealt with an EMR with bad service before.

Cons

Wish the patient portal was more user friendly, could allow patients to make appointments, request refills. A mobile version would be helpful to me also - in that I might be able to use it as a way to securely communicate with patients. The direct mail systems still has problems. I can't view xml files.

ET
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Elly T.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly and adaptable to the clinician's needs for the practice

Reviewed 5 years ago

I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.

Pros

I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.

AR
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Anonymous Reviewer

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Smooth Clinical Process

Reviewed 4 years ago

Clear support.

Pros

Easy setup. Simple process. Easy to edit notes. Similar to a word document. Electronic medications.

Cons

Connectivity issues at times, but that happens with any platform connected over wifi.

PC
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Paulette C.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChartLogic Rocks!

Reviewed 5 years ago

We reviewed several softwares both PM and EHR some systems compatible some not with our office culture. Chartlogic married witg Advanced MD have proven to work for us thus far.. Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.

Pros

The internal workflow is fluid and conscice... They have an excellent, friendly, hands on and well infomred support team which is an added bonus on all fronts. We started with chartlogic in 2013 switching from a in office server based Medisoft PM and EHR and glad we did.

Cons

Since 2013 there have been several changes for improved processes and as a result of governmental regulations. ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.

DT
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Diane T.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 10 years ago

Our office, the Helena Orthopaedic Clinic, has been using CL as an EMR since May of 2007. We have 4 orthopaedic surgeons, 1 physiatrist and 4 mid-levels. In order to be compliant with national standards, we began looking for an EMR. We wanted to eliminate our transcription department altogether, and thus needed a system with voice activated dictation (ie dragon). We went from paper charts to an EMR...

Pros

No pros were added to this review

Cons

No cons were added to this review

SM
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Susan M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 10 years ago

We are a medium size orthopaedic surgery practice with 14 physicians, 4 mid level providers, 9 physical therapists and support staff. We have 3 different offices and 6 divisions. We have been using Chart Logic since April of 2006 and currently use version 7. Prior to using Chart Logic we were spending thousands of dollars a month on transcription services and had a room full of charts. We chose...

Pros

No pros were added to this review

Cons

No cons were added to this review

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Adam P.

Verified reviewer

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DO NOT USE RCM

Reviewed 2 years ago

Handed my entire billing service to someone with NO prior billing experience. did not submit claims to 2 of my biggest insurance payors because there was a "problem" with their clearinghouse. did not chase down denied claims. did not submit claims in a timely manner. excessive failure

Pros

The EMR is decent. integrates with labs and radiology. the RCM service is complete trash

Cons

The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent. Did not deliver what was sold. They DO NOT chase down denied claims at all. lost my practice $53,000 in 18 months due to timely filing denials and not paying attention to claim denials. Admitted their fault in most of the problems, promised to reimburse me for the lost revenue, then completely stopped responding to emails and phone calls. Dont waste your money here.

WM
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Wendy M.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Eleven year user!

Reviewed 8 years ago
Pros

I like their perseverance and commitment to keep improving and innovating from EMR to EHR. They take risks. Innovation has been consistent, and the product is faster and more capable today than yesterday. The product is intuitive and easy to use. Templates are created in Word, so we were able to set them up ourselves. As an EMR it is outstanding. Adding the EHR stuff has weighed it down as it has weighed down the whole practice of medicine away from patient care. That is not Chartlogic's fault.

Cons

Innovations have meant the product has been unstable at times beyond what is acceptable. There have been periods of intense frustration along with periods of high satisfaction when the problems are fixed and product doing what it is supposed to.

RA
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Ronit A.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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UBELIEVABLE!!!

Reviewed 2 years ago

Unsatisfactory experience overall.

Pros

Horrible customer service, and incapable of fulfilling any promises made. We have been using them for years, and they have been nothing but inflexible, inconsiderate, and it is inexcusable. We cannot get in touch with any of the engineers when trying to fix a problem, and any little help we get is insufficient. The system is always crashing, and notes/files we upload usually end up going missing/going to other destinations, which is a massive HIPAA violation!

Cons

This program is horrible at staying up to date. Customer service usually responds in a "snide" attitude, which is extremely unsettling, unnecessary and unprofessional, with no results to gain.

AM
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Adam M.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Practice Manager for orthopaedic surgery office

Reviewed 8 years ago
Pros

I like the ability to customize documentation. The templates are all customized, which generates notes that are easy to read. The voice software allows for dictation directly into the office note. It merges patient demographics and insurance with our PM software.

Cons

The self-help options are limited. The product can be glitchy at times. The cursor will jump to another location unexpectedly, resulting in documentation being place incorrectly. Often, the product is slow to respond or load despite having a high speed internet connection. Changes needed to the EMR setup for meeting health care regulations set by the government are not communicated well. CL does not offer a regular review of our account to see if options are configured properly to meet regulations such as MU or PQRS.

DW
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Debora W.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IOWA SPECIALTY SURGEONS REVIEW

Reviewed 4 years ago

-EXCEPTIONAL - ESPECIALLY YOUR BILLING EMPLOYEES (REPRESENTATIVE AND TEAM) -YOUR TRAINING/HELPLINE - VERY KIND PEOPLE, ARE VERY GOOD AT THEIR JOB ( TINA, BLAIN, AND CHARTLOGIC HELP TEAM)

Pros

-EASY AND FUNCTIONALBLE. -DOCTORS ARE ABLE TO CUSTOMIZE EHR FOR THIER OWN USE.

Cons

-CODING (CPTs CODES AND ICD 10 CODES). -WE LOVE HOW WE PUT IN THE PATIENT HISTORY, BUT THE ALLERGIES AND MEDICATIONS ARE DIFFICULT TO ENTER INTO THE SYSTEM.

JH
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Janice H.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Over 10 years with ChartLogic

Reviewed 8 years ago
Pros

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately. The Document Manager is a great tool. Being able to scan documents into a patient's chart and the queue to the physician for their immediate viewing from outside the office is very helpful.

Cons

At times, the interface between AdvancedMD and ChartLogic is very slow, delaying the physicians from dictating to a referring physician. We have had issues with the system freezing on us and kicking us out, this could very well be our internet system. It seems like we've been waiting really long for the Patient Portal online registration. Also, I've been told that patients will not have the option to pay online. Also, I've been told patients will not have the option to pay online. We've had many patients ask.

EL
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Eric L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 10 years ago

Mission Surgical Clinic is a multi-specialty surgical group, our three offices and high patient volume made the implementation of ChartLogic quite unique and a bit challenging. Our main reason for switching to electronic records was the incentive programs administered by CMS and to avoid the Medicare pay cuts that are coming if we fail to implement an EMR. We purchased ChartLogic 7 in December...

Pros

No pros were added to this review

Cons

No cons were added to this review

KW
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Kassidy W.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not worth your money

Reviewed 4 years ago

Not a good experience at all. Support can't answer your questions half the time. You can never get a projected time for anything. We can't get anyone to go over our quarterly MIPS to make sure we are on track. We weren't able to use patient portal for over a year. We were told that MBS and chartlogic were supposed to merge last year and now they say they don't have a projected time frame.

Pros

The DM tab and scanning feature. Also like the online fax.

Cons

You can't fix charts once they are closed. Spell check doesn't recognize words even though they are spelled correct it says they are spelled incorrectly.

KC
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Kristen C.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very good software

Reviewed 5 years ago
Pros

We just switched over to this software for our office. It has many great things about it. It allows you to schedule patients with ease, make billing claim easier, organizing patient information, and much more. We have two doctors and it makes it easy to navigate between doctors.

Cons

The only con I have about this product is that it is sometimes hard to navigate between the screens. Other than that it is good so far.

BA
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Bonnie A.

Medical Practice, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice, easy system to use

Reviewed 5 years ago

As always, customer service is really great whenever we need something and that is much appreciated.

Pros

The EMR is simple and easy to use. I like the set up and the customer service is great. I like that you can set up your page how you would like it, which makes it easier to navigate based on your preferences.

Cons

I don't have any cons with the EMR system. I do find that the new scheduling system update makes it more difficult to use, so I continue to use the old one. It's more efficient and I can get things done much faster.

RS
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Roger S.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChartLogic 8

Reviewed 8 years ago
Pros

Records are easily accessible, and areas are well defined. The support is always courteous, patient, and helpful. Waiting time is minimal if at all.

Cons

ChartLogic 8 seems a bit slower than ChartLogic 7. However, more information is available.

PS
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Priscella S.

Hospital & Health Care, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Chart logic

Reviewed 5 years ago

None

Pros

Easy to use for providers and clinical staff to use. Very user friendly. Like that there support in the USA.

Cons

Would love to practice management built into it. I don't think using two to three different systems is cost efficient.

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Danelle T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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trailed product while investigating new Medical Record systems.

Reviewed 5 years ago
Pros

Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate.

Cons

Seems like we will need a lot of customization. It will be difficult to determine how the reporting will coincide once edits are made.