ChartLogic Features

ChartLogic

Cloud based EHR solution for hospitals and clinics

4.04/5 (60 reviews)

ChartLogic Feature Summary

  • Appointment & payment reminder
  • Batch processing of patient billing
  • Charting
  • Claims processing and submission
  • Patient portal
  • Credit card processing
  • Online bill payment
  • HIPAA compliant
  • Recurring appointments
  • Referrals
  • Patient registration & scheduling
  • Staff scheduling
  • Workflow and task management
  • User dashboard
  • Staff check in & checkout
  • Appointment management
  • Billing
  • Interactive reporting
  • Role based user authentication
  • Manage access permission

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
Appointment Management (139 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

ChartLogic Feature Reviews

25 reviewers had the following to say about ChartLogic's features:

DEBRA ILLSLEY

USER FRIENDLY

2019-08-01

Like the feature that allows the chart to be closed, posted and report sent to referring Dr/Atty...etc.

Pros

Have used same EMR in Orthopedics and Pain Management

Cons

I really wish there was a drop down screen with a log of the last 5 pts or so to make it easier to go back into a chart that you were working on previously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Priscella Seeds

Chart logic

2018-01-09

None

Pros

Easy to use for providers and clinical staff to use.

Cons

Would love to practice management built into it.

Rating breakdown

Ease of use
Features

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
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Elly Tran

User friendly and adaptable to the clinician's needs for the practice

2017-09-21

I would like to see more integrating of schedules, lab results, and faxes.

Pros

I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

The software takes time to load pages which sometimes makes charting inefficient.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Burnett

Great EMR

2019-09-10

EHR/E-prescribing.

Pros

I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future.

Cons

Wish the patient portal was more user friendly, could allow patients to make appointments, request refills.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Janice Hurrle

Over 10 years with ChartLogic

2014-12-03

Pros

Being able to scan documents into a patient's chart and the queue to the physician for their immediate viewing from outside the office is very helpful.

Cons

It seems like we've been waiting really long for the Patient Portal online registration.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering ChartLogic

Be certain your PM interfaces with CL. Voice recognition is an excellent tool; however, only one of our four physicians utilize it, preferring to pay outside transcribing.

Source: Software Advice
Helpful?   Yes   No
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Sue Zumwalt

The name says it all

2016-12-13

ChartLogic is a very easy to use program that is highly customizable.

Pros

Changes to your templates, letters, etc can be done immediately real time; no need to call someone to do it for you.

Cons

We have had incidences when we needed something to change to make life easier for us and it took a long time for that change to get done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ChartLogic

This is not the cheapest EHR out there, but it is one of the best. You really do get what you pay for.

Source: Software Advice
Helpful?   Yes   No
Read more
John Nguyen

Trouble Getting Off The Ground

2018-03-08

Chart Logic seems like a nice intuitive product but the actual implementation left much to be desired.

Pros

Interface seems easy to understand and checkin process is automated, if you are a standard practice with set travel schedules

Cons

Tracking multiple Docs across multiple locations that changes weekly is not possible, implementation team had a very difficult time importing SQL database correctly - this was a real show stopper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kassidy Wisecup

Not worth your money

2019-07-03

We weren't able to use patient portal for over a year.

Pros

The DM tab and scanning feature. Also like the online fax.

Cons

You can't fix charts once they are closed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Berkman

Highly Efficient Practice Managment

2019-07-04

Excellent customer service and support.

Pros

Ease of use and the reports are excellent.

Cons

I like all of the software . There are no negatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan McArdle

2013-02-05

We have been using Chart Logic since April of 2006 and currently use version 7.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Kristen Christian

Very good software

2018-04-06

Pros

It allows you to schedule patients with ease, make billing claim easier, organizing patient information, and much more.

Cons

The only con I have about this product is that it is sometimes hard to navigate between the screens. Other than that it is good so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kaitlin Contreras

Great system for a new practice.

2016-10-04

Practice just started and none of the staff have ever used an EHR they were still on paper charts. It has been an easy transition and we are loving not having to dictate encounters!

Pros

Easy to use system and when you have questions customer support is always available to help.

Cons

No built in templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ChartLogic

Make sure you are prepared to insert your CPT codes ICD10 codes and exam templates into the system.

Source: Software Advice
Helpful?   Yes   No
Read more
Ryan Rehl

Chart logic review

2016-11-03

Chart logic notes flow well.

Pros

Unlimited capacity to create templates for notes and inserts.

Cons

Messaging system is awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering ChartLogic

Your encounter notes will look like they are supposed to look. Other physicians reading your notes will be glad you use this product.

Source: Software Advice
Helpful?   Yes   No
Read more
Steve Randall

Absolutely terrible. Out-dated and terrible. Don't use. Lag issues. Server issues. Very outdate

2018-03-20

Pros

Really not much at all. It is seriously so far behind other EHRs and their PM software is absurd.

Cons

Not customizable. I cannot believe they get a 4 star.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Breton

Customer support rocks!!!

2017-09-20

Pros

you can maneuver around the site quite easily, once you understand all the buttons, it makes your daily charting easier.

Cons

Takes a bit to understand all the buttons and where to look for certain templates etc. Overall, works well.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cole Mosby

ChartLogic

2014-12-04

Pros

Being able to have providers dictate directly into the EMR with built in templates that can be customized to each providers needs with Smart Text commands that can be initiated and navigated via voice commands with Dragon Naturally Speaking makes for a easily customizable, efficient product.

Cons

With the latest MU attestation requirements they have migrated all clients to a cloud-based product with version 8 of ChartLogic except for those who would like their servers to remain on premise.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering ChartLogic

Overall it's a good product. We were on the previous version so long and were so comfortable as a practice using it that the new version especially with the known issues not getting resolved in a timely manner for our in house servers has been frustrating. Coming from other clinics I have definitely seen more cumbersome and less ideal products than Chartlogic, so don't be afraid to give this product a look.

Source: Software Advice
Helpful?   Yes   No
Read more
Paulette Chargois

ChartLogic Rocks!

2017-09-21

Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.

Pros

The internal workflow is fluid and conscice...

Cons

ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Danelle Torres

trailed product while investigating new Medical Record systems.

2017-09-18

Pros

Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate.

Cons

It will be difficult to determine how the reporting will coincide once edits are made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Lauren Huckabay

excellent

2018-04-13

Pros

Also, it makes charting easy and less time consuming when you are in a pinch.

Cons

The customer service could use some work and the loading can takes some time which causes problems when you are in a hurry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Katie Robertson

Ease of Use

2019-06-27

Pros

We enjoy the ease of use and the ability to customize our templates and notes.

Cons

Does not interface well with other systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Genevieve Pell

Poor Customer Service

2019-06-24

Pros

When they are reported, tickets are opened and nothing is ever done to resolve the problems... we have to learn to deal with them.

Cons

Lack of promised follow-up, poor customer service and tickets not even being opened when requested (although, even when a ticket is issued, they are not addressed/resolved).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Westover

Easy to use

2018-10-22

Pros

It saves a lot of time in charting to be able to have a template with all of the verbiage you want already done, and you can just drop it in the note.

Cons

E prescribing can be a hassle. There are several steps to the process and this part of the system is just not very user-friendly or "intuitive."

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

Smooth Clinical Process

2018-12-04

Clear support.

Pros

Similar to a word document. Electronic medications.

Cons

Connectivity issues at times, but that happens with any platform connected over wifi.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie Antignani

Nice, easy system to use

2017-09-27

As always, customer service is really great whenever we need something and that is much appreciated.

Pros

I like the set up and the customer service is great.

Cons

I do find that the new scheduling system update makes it more difficult to use, so I continue to use the old one.

Rating breakdown

Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Merideth Steely

Bad to worse

2018-07-05

Like I said initially they were helpful in setting up and sent someone to train onsite for 3 days

Pros

It does save to the cloud so no storage needed on site.

Cons

We have had nothing but trouble, failed roll outs, bad customer service from the start.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more