Most popular features of all Healthcare & Pharmaceuticals apps
25 reviewers had the following to say about ChartLogic EHR's features:
I would like to see more integrating of schedules, lab results, and faxes.
Pros
It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)
Cons
The software takes time to load pages which sometimes makes charting inefficient.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Chart Logic seems like a nice intuitive product but the actual implementation left much to be desired.
Pros
Interface seems easy to understand and checkin process is automated, if you are a standard practice with set travel schedules
Cons
Tracking multiple Docs across multiple locations that changes weekly is not possible, implementation team had a very difficult time importing SQL database correctly - this was a real show stopper.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
ChartLogic is a very easy to use program that is highly customizable.
Pros
Changes to your templates, letters, etc can be done immediately real time; no need to call someone to do it for you.
Cons
We have had incidences when we needed something to change to make life easier for us and it took a long time for that change to get done.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
This is not the cheapest EHR out there, but it is one of the best. You really do get what you pay for.
Pros
It allows you to schedule patients with ease, make billing claim easier, organizing patient information, and much more.
Cons
The only con I have about this product is that it is sometimes hard to navigate between the screens. Other than that it is good so far.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Pros
Being able to scan documents into a patient's chart and the queue to the physician for their immediate viewing from outside the office is very helpful.
Cons
It seems like we've been waiting really long for the Patient Portal online registration.
Rating breakdown
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Be certain your PM interfaces with CL. Voice recognition is an excellent tool; however, only one of our four physicians utilize it, preferring to pay outside transcribing.
Practice just started and none of the staff have ever used an EHR they were still on paper charts. It has been an easy transition and we are loving not having to dictate encounters!
Pros
Easy to use system and when you have questions customer support is always available to help.
Cons
No built in templates.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Make sure you are prepared to insert your CPT codes ICD10 codes and exam templates into the system.
Chart logic notes flow well.
Pros
Unlimited capacity to create templates for notes and inserts.
Cons
Messaging system is awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Your encounter notes will look like they are supposed to look. Other physicians reading your notes will be glad you use this product.
Pros
you can maneuver around the site quite easily, once you understand all the buttons, it makes your daily charting easier.
Cons
Takes a bit to understand all the buttons and where to look for certain templates etc. Overall, works well.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Being able to have providers dictate directly into the EMR with built in templates that can be customized to each providers needs with Smart Text commands that can be initiated and navigated via voice commands with Dragon Naturally Speaking makes for a easily customizable, efficient product.
Cons
With the latest MU attestation requirements they have migrated all clients to a cloud-based product with version 8 of ChartLogic except for those who would like their servers to remain on premise.
Rating breakdown
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Overall it's a good product. We were on the previous version so long and were so comfortable as a practice using it that the new version especially with the known issues not getting resolved in a timely manner for our in house servers has been frustrating. Coming from other clinics I have definitely seen more cumbersome and less ideal products than Chartlogic, so don't be afraid to give this product a look.
Pros
It merges patient demographics and insurance with our PM software.
Cons
Changes needed to the EMR setup for meeting health care regulations set by the government are not communicated well.
Rating breakdown
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Closely examine the office workflow and how the EMR product will need to be used by each office team member. Look at the type of training that is included, access to support, how the EMR will meet new health care regulations, and how the EMR vendor regularly communicates with customers for updates, changes, training.
Pros
Really not much at all. It is seriously so far behind other EHRs and their PM software is absurd.
Cons
Not customizable. I cannot believe they get a 4 star.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
As always, customer service is really great whenever we need something and that is much appreciated.
Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.
Pros
The internal workflow is fluid and conscice...
Cons
Since 2013 there have been several changes for improved processes and as a result of governmental regulations. ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
With being able to make templates for different encounterstyles and using the smart text writing the note is a lot faster.
Pros
Also, it makes charting easy and less time consuming when you are in a pinch.
Cons
The customer service could use some work and the loading can takes some time which causes problems when you are in a hurry.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Pros
Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate.
Cons
It will be difficult to determine how the reporting will coincide once edits are made.
Rating breakdown
Frequency of use: Other
I would recomment this program to anyone who is looking for an easy program for staff to use.
Pros
Once we went live, we never again had a visit in a paper chart. We love the fact that if or when a change is needed to a template or anything else in the system, it can be done right on site.
Cons
The immunization module is very cumbersome. My understanding is that it will be fixed in the next upgrade, due to be implemented in a couple of weeks.
Rating breakdown
Our main reason for switching to electronic records was the incentive programs administered by CMS and to avoid the Medicare pay cuts that are coming if we fail to implement an EMR.
Pros
EMR are easy to navigate through.
Cons
At some points while navigating it takes a little extra time for loading but other than that I have only had a few user mistakes which were taken care of promptly by their great support team.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
The previous review was of Chart Logic 7, which I hear is great.
Rating breakdown
Dr. Chen,
We’re sorry to hear the difficulties you’re experiencing but after our follow-up call with you yesterday, we’re confident that the 2 outstanding issues you reported will be resolved within the next 2 weeks.
ChartLogic 7 was, and continues to be, a great product with many user friendly features. However, to reach the next level of efficiency and user friendliness for our customers, a more flexible and robust system was in order. So, in an effort to meet and exceed these needs we introduced ChartLogic 8, created on the most cutting-edge development platform currently available. One of the many benefits of this latest version is regularly scheduled updates to stay ahead of the curve on feature requests and efficiency improvements. Unfortunately it sounds as though some of these updates haven’t met your needs but we are hard at work on improving this situation for you.
All of our products are thoroughly tested and successfully being used by practices all over the country. With a little work, we’re confident that we can get you in this position as well.
Thanks,
Angela Carter
Pros
Records are easily accessible, and areas are well defined.
Cons
ChartLogic 8 seems a bit slower than ChartLogic 7. However, more information is available.
Rating breakdown
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.
Like I said initially they were helpful in setting up and sent someone to train onsite for 3 days
Pros
It does save to the cloud so no storage needed on site.
Cons
THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start. To expensive to start over. Please consider other products
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
We are able to develop and change templates ourselves as needed.
Cons
The programing went through some rough patches in years past. One thing would be fixed, but then something else would break. That has since been resolved and they have taken a much better approach to upgrades which has resulted in fewer problems.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering ChartLogic EHR
Try to actually go our into a real office and see how it is working for them. Never just listen to the sales people.
