ChiroFusion Features

ChiroFusion

Complete Practice Management for Chiropractors

4.7/5 (392 reviews)

ChiroFusion Feature Summary

  • Document management
  • Patient scheduling
  • Compliant notes
  • Automated outcomes assessment
  • Compliant care plan creation
  • Automatic payment posting
  • Electronic claims
  • Electronic health records
  • Secure record sharing
  • Claim status checking
  • Daily automated backups
  • Automated appointment reminders
  • Customizable reporting
  • Recurring appointments
  • Patient referral tracking
  • SMS appointment confirmations & cancellations
  • Appointment tracking
  • Custom color-coded appointment types
  • Billing
  • Automated explanation of benefits (EOBs)

Healthcare & Pharmaceuticals Feature Comparison

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Claims Management (107 other apps)
Client Portal (102 other apps)
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Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
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Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
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ChiroFusion Feature Reviews

25 reviewers had the following to say about ChiroFusion's features:

jacob Heaberlin

My review

2019-11-01

Overall, the cost is at a good price for a chiro just starting out. It’s not as convenient as chirotouch or ACOM but the nice thing is the entire software is web based.

Pros

Cost 2.) notes and billing in software

Cons

1.) reports for write off feature not available 2.) redundancy of claim management 3.) re-billing corrections 4.) notes are redundant as far as ortho exam on every note, need omit feature

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Jessica Nelson

User friendly EHR

2018-10-30

Helped me largely with time management!!

Pros

Easy to use, straight forward software that is also Mac and tablet compatible!!

Cons

Don’t have any cons or negatives to report!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Jessica! Thanks for your feedback! We love that you're loving us, and love the fact that you can't find one con! (Insert Happy Dance Here :)

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Tony Skemp

Easy, straight forward

2019-10-31

Pros

The software allows you to do notes and patient management from anywhere.

Cons

Posting Insurance checks is difficulty, a lot defaulted errors that don't allow you to make easy changes or corrections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Marc Mizzer

Very well constructed practice management program

2018-10-30

Pros

I really like the self help content.

Cons

I wish more "free" training was available for the billing aspect - all new to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Marc! Thanks for your feedback! We're happy to see you enjoying your experience with CF :) We do offer 4 full hours of live training to all new clients. If you opt to add support for only $80 a month, you have unlimited ongoing help at your disposal any time you need it. With no contracts, you can also drop support anytime. We'll have our team reach out to you and see if we can be of service :)

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Kayla Bouska

ChiroFusion software review

2018-03-13

I believe ChiroFusion is built great for a full spine chiropractor, but with no ability to save or customize templates in the objective findings, there are downfalls for UC chiropractors.

Pros

Can submit insurance claims electronically or print HCFA forms.

Cons

No customizable templates Cannot add orthopedic examinations in examination section (you have a list of exams to choose from and document)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

very friendly and helpful staff...immediate response to inquiries...still getting into it...

2018-06-25

expect it to save time in practice

Pros

great quality and user friendly...all aspects of practice management is covered...good videos to self-teach and answer questions...3 hours of live training is an advantage

Cons

haven't found anything about the software program that is incomplete and i do not expect to...looking forward to live training segments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Wow! Thank you so much for your feedback! Now you have us blushing ;) We really do strive to make all of our clients as happy as you are. So thank you!

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Michael Papagiannopoulos

Loaded with great features. Easy to learn and use.

2016-07-27

Submitting and tracking electronic claims to the clearinghouse is quick and easy.

Pros

I like the ability to see all pertinent patient info in one screen. Appointment reminders are nice.

Cons

I definitely recommend signing up for ERAs which will eliminate having to manually post payments and will automate the entire process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ChiroFusion

We've been using ChiroFusion for the past six months and have been extremely pleased with the product and the service we've received thus far. The owners of the company are always available to speak with and they are always receptive to our feedback for improvements. This is a great product that should suffice for both small and large practices.

Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Thanks Doc! The auto-posting payments was of importance to us! Saving your office time & money is a primary focal point for our team and we're always looking for new ways to help make it happen.

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Stacey Johnson

Chirofusion Software

2019-10-31

Pros

Makes record keeping a breeze.

Cons

Learning curve on the billing side. Effective program but takes a little time to train users.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Mark Schmall

Makes practice easier

2019-10-31

Utilize the entire practice management software to easily and efficiently run my practice.

Pros

Ease of use once you learn the software. Customer support.

Cons

So far no real cons realized. I will continue to use this software for years to come.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Boyce

ChiroFusion Complete Practice Management

2018-09-27

My experience with practice management has been great.

Pros

What I liked most about this software was the ease of the practice management system.

Cons

I have yet to encounter a negative aspect of ChiroFusion. ChiroFusion has thus far provided me with a great experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Andrew! Man, we're so excited that you are loving CF and have all great things to say! This is our goal with our clients and we always strive to surpass your expectations :)

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Tawanda Lum

Top Choice!

2017-04-25

Many of the day-to-day billing tasks like claims generation and payment posting are automated which saves time.

Pros

Automated claim generation and payment posting.

Cons

We manage a large volume of billing accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ChiroFusion

This is a great web-based practice management system that includes everything needed for cash and insurance based practices to bill for services.

Source: Capterra
Helpful?   Yes   No
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Amy Tibbetts

Great EHR/EMR software with user friendly features

2019-11-04

We like the ease of use of the software, tutorials are thorough and detailed.

Pros

Also e-claims and reporting is understandable.

Cons

Also would like virtual "sticky note" on Patient accounting (billing side of software) for staff notes on patients (ie: patient copay is $_, or Deductible is not met - collect for todays visit).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jodi Clark

We are LOVING this software

2019-10-31

Overall we have been pleased with ChiroFusion Complete Practice Management software.

Pros

This software is easy to use.

Cons

We chose to manually enter our patient information when transitioning, which is never an enjoyable process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle PEPPLE

Chirofusion

2019-05-21

Pros

I also like the fact that it has a partner for free e claims.

Cons

Could have some better financial reporting and website integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Kyle, Thanks for your feedback! We're listening! We have an entirely redesigned billing platform launching by year end and this will include enhanced detailed financial reports. We're super excited! Currently we do offer several reports that allow you to track everything from income/revenue, claims, payments etc...

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Jake Sanford

ChiroFusion Complete Practice Management Review

2019-10-31

Chirofusion is awesome.

Pros

I enjoy the ease of SOAP notes, scheduling and billing.

Cons

More billing report options such as patients with balances due and yearly income.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Cunningham

ChiroFusion

2019-10-31

Also, it would be nice to have a billing report by insurance company that would break down payments by CPT code.

Pros

It is easy to document daily notes after setting up the initial examination.

Cons

The inability for a patient to enter their own subjective information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett Meyer

I've just started using it. Overall it appears to be a nice program. There are some issues thought.

2018-06-03

Bring able to track patient records, files and billing.

Pros

The ease of using the billing and electronic claim submission.

Cons

Having to go back into the note to change a charge, then back to billing in a pain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :)

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David Jacobsen

Best EHR Ever Used

2019-10-31

Great program, easy to use and very Functional for our reporting needs.

Pros

Support is awesome and will respond by phone within 45 min of request. Billing is easy as the procedures are automatically added.

Cons

Would like to see the reports section expanded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Casper

Excellent Billing Software

2019-11-01

I have increased our overall income from insurance billing using this software and decreased the amount of time spent submitting bills by having everything I need in one place.

Pros

The training videos cover every aspect of the software, support is only needed when insurance companies make changes or patients do not update us with there billing information.

Cons

I would like some additional options for running reports, such as separating the UAC report from the Patient Aging Report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heidi Heath

Great Experience With ChiroFusion

2018-08-13

I appreciate that the clearinghouse is integrated into the software to provide a seamless experience for claim submission and tracking.

Pros

I like that the claims clearinghouse is integrated into the software for submitting and tracking claims.

Cons

Only able to run limited types of reports. Software doesn't track amounts of inventory items, such as supplements and pillows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


HI Heidi! Thanks for your feedback! Glad to see you're enjoying your experience with ChiroFusion! You'll be happy to know that we are launching a new billing platform within the next year that will include full inventory management. We're so excited over all the amazing features this will bring that we can hardly contain ourselves :)))

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Michael Papas

Easy to use. Great value. Highly recommend this software.

2017-10-19

Improved office efficiency. More time to spend with my family and friends.

Pros

This makes billing and claims management much easier for my billing staff as there is no need to upload claims to an external clearinghouse.

Cons

I would also like to someday in the future see online scheduling enabled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Hobbs

The Best Chiropractic Software Out There!

2016-10-04

It has truly streamlined our billing and documentation to a perfection that is all at the doctor's fingertips, and not switching back and forth to other programs/sections within the software to get what you need.

Pros

Efficient, Excellent software flow with documentation, and billing. Very customizable.

Cons

Can very rarely be slow because its cloud/internet based. Could use more selections for the doctors to choose from in the notes taking/documentation process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ChiroFusion

Go get it if you hate your software right now, you won't regret it!

Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Thank you kindly Doc! We fondly value your ongoing support and as being one of our clients that has been with us since inception.

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Christopher Cianci

Glitches

2019-10-31

My reports are well organized as are my notes.

Pros

The notes and reports are outstanding.

Cons

Also, when doing appontment reminders via email you cannot use the same email address for a spouse or child.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Keirnan

One of the top Chiropractic Softwares out there

2019-10-31

This software was easy to launch and start using right away.

Pros

I like the option of text and email reminders, and the option for online scheduling for patients.

Cons

A little sluggish at times waiting for billing reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sherry Christensen

The training team is wonderful!

2018-04-25

Pros

I like that patients can respond to their text reminders and let us know if they will be at the appointment.

Cons

It seems like a lot of work to set up the electronic billing to insurance companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ChiroFusion


Hi Sherry, thank you for your feedback! The two way text reminders is super helpful and tells your office whether a patient will still make their scheduled appointment or not... definitely reduces no shows! As for the payer set-up in billing, this unfortunately is a requirement from payers that is out of our control and not just applicable to us. Payers require providers to submit new enrollments anytime you switch clearinghouses and it's specifically a ChiroFusion thing. However, our team recognizes opportunities to provide above and beyond stellar service and our team provides assistance with enrollments as a curtesy. We provide you with all the info you need and help keep it simple. We will have our team reach out and help ensure this aspect is completed on your account.

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