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ClearCare vs Generations Homecare System Comparison

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Overview

ClearCare is a complete web-based home healthcare software, targeting the needs of private-duty home care agencies of all...

The mobile app from Generations Homecare System is a HIPAA compliant solution built to help businesses in the homecare industry...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

300

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

174

43

9

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

5

4

3

2

1

10

5

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

You get an excellent product & excellent customer service for a good price. They are constantly upgrading their product and coming out with new features.
We've been using ClearCare for 10 months and have loved it from the very beginning. We chose it because it's very easy to navigate and everything is integrated in a very seamless and logical manner.
My customers like the family room. My staff love the ease of use and I love the fact that I can process payroll effortlessly.

Pros

We love the internet based version now, but the simplicity and effectiveness of it have always been what we love most.
Implementation was seamless and there isn't a lot of backend setup. My field staff is also pleased with the transition as it is very user friendly.
Their staff has always been amazing at solving any glitches that arise and they have been very few.

Cons

Reporting for marekting is terrible - this is NO CRM, it is a glorified scheduling program.
Costumer service is very bad , you have to send emails in order to communicate with them.
Very little in the vein of negativity to say about this software.

Cons

During peak demands times this program suffers long, sometimes absurd response times.
No feature for shift differential for payroll and billing. Pricey telephonic timesheet.
In order to keep track on the HR side of things, it is sometimes a pain to have to print pages of reports and backdate my searches for months. Things easily get overlooked.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features25
  • ACH Payment Processing
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Applicant Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Billable Items Tracking
  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Client Management
  • Compliance Management
  • Computer Telephony Integration
  • Customizable Reports
  • Dashboard Creation
  • Electronic Signature
  • Employee Portal
  • For Non-Medical Care
  • GPS
  • HIPAA Compliant
  • Job Scheduling
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Marketing
  • Overtime Calculation
  • Partner Management
  • Patient Records Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Reports
  • Pre-Employment Testing
  • Progress Reports
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Timesheet Management
  • Total features39
  • ACH Payment Processing
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Applicant Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Billable Items Tracking
  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Client Management
  • Compliance Management
  • Computer Telephony Integration
  • Customizable Reports
  • Dashboard Creation
  • Electronic Signature
  • Employee Portal
  • For Non-Medical Care
  • GPS
  • HIPAA Compliant
  • Job Scheduling
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Marketing
  • Overtime Calculation
  • Partner Management
  • Patient Records Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Reports
  • Pre-Employment Testing
  • Progress Reports
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Timesheet Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations4
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ClearCare vs. Generations Homecare System

See how ClearCare and Generations Homecare System stack up against each other by comparing features, pricing, ratings, integrations, security & more.