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WellSky Personal Care vs Aaniie Comparison

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Overview

WellSky Personal Care is a complete web-based home healthcare software, targeting the needs of private-duty home care agencies...

Aaniie, formerly Smartcare Software, is a complete, cloud-based platform for home care providers of all sizes. Utilizing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

104

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

260

5

4

3

2

1

185

45

12

9

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

15

5

4

3

2

1

11

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.
We have been using Clear Care On line for about 4 years now. We love the ease of use and benefits.
Great customer service that is there all the time and helps quickly resolve issues. Top of the line technology.

Pros

They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that.
We have been using this software for a little over a year and love it. It is very user friendly and the SMARTcare team will do anything to help you which is great.
The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care.

Cons

Reporting for marekting is terrible - this is NO CRM, it is a glorified scheduling program.
Costumer service is very bad , you have to send emails in order to communicate with them.
Very little in the vein of negativity to say about this software.

Cons

Inability for the RNs to do assessments offline and transmit later.
When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features14
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Records Management
  • Payroll Management
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management
  • Total features50
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Records Management
  • Payroll Management
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management

Integrations

  • Total integrations4
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations3
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

CS
AvatarImg

Christine S.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

Caregivers love the mobile feature

Reviewed 4 years ago

Our aides and nurses love the electronic features. It eliminate paper and trips to the office.

Pros

Very inclusive software. From on boarding, scheduling, EVV, billing, and much more. Our home care company is almost paperless!

Cons

Inability for the RNs to do assessments offline and transmit later.

Vendor response

We are pleased you are taking full advantage of Smartcare's system and its intuitive easy-to-use mobile point-of-care functionality. Smartcare was made to remove all that paper and improve operations with complete front and back-office functionality (HR, CRM, scheduling, revenue cycle management, invoicing, and payroll) Electronic Visit Verification, engagement portals, and mobile point-of-care caregiver apps that you are using. We continue to release new enhancements and will have that additional functionality available shortly. Thank you for your feedback. It's customers just like you that drive the continual evolution of Smartcare and we look forward to hearing more about your success with Smartcare.

ST
AvatarImg

Steve T.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

Long-Time user

Reviewed 4 years ago
Pros

SMARTcare is customized for the home care industry. It's very easy to train new users how to use the system.

Cons

Years ago, there were very few management reports available, however, they continue to add new reporting and are always looking to users for their input on what new reports are needed. Great improvement!

Vendor response

We appreciate your positive feedback and love hearing from our customers. The platform allows full customization to meet each individual agency's unique workflow requirements. Our analytics suite now includes over 65 standard reports. If there is a unique reporting need you can now build that in the system.

MA
AvatarImg

Melody A.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

I thank God for SMARTcare

Reviewed 4 years ago
Pros

I am so grateful for Smart Care! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.

Cons

For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist [SENSITIVE CONTENT HIDDEN]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.

Vendor response

Thank you for your feedback, we are excited to hear of the positive impact Smartare has had in helping your business. It's our goal, and our team works hard to ensure our solution is individually tailored to meet the unique needs of each of our customer partners, thank you for sharing your positive experience. Connecting with our customers is a key value of Smartcare. We are happy to hear your account manager was able to help answer your question quickly. Our Account Managers set Smartcare apart as your partner in the system setup and ongoing support well after go-live and also in the growth of your business helping ensure your partners leverage the Smartcare platform to its fullest. Thank you for your review and your business. We wish you continued growth and success!

DA
AvatarImg

Durrand A.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

A true business partner...

Reviewed 4 years ago

Exceptional...Working with SMARTcare is like having our own IT Department, but without the cost. SMARTcare has been a true partner.

Pros

Solutions are very intuitive, easy to use and navigate. I have access to the capabilities and configuration(s) I need, when I need it, in a form that make the complexities of home care to manage and automate with ease: client and staff management or scheduling, care plan develpment,management and tracking, key business and operations KPI access and assessment all done real-time from my laptop, cell...

Cons

No software solution is perfect and over the last two years there have been a few bumps in the road, some system specific issues, as well as some challenges due to industry changes and advancement. Every step of the way SMARTcare has been a true partner in how they have approached these challenges. In many cases suggestions I and/or our Staff has made, problems we've encountered or opportunities presented were addressed by SMARTcare literally overnight. This is a company that believes in partnering with their customers and it shows.

Vendor response

Durrand — Thank you for taking the time to leave us this thoughtful review. It is one of our key values to be a partner for our users, and I am glad we have been able to be of service to you and your business. We are excited to see your continued success, and thank you for taking Smartcare with you along the way!

JP
AvatarImg

Jacqueline P.

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

Business Changing Software!

Reviewed 3 years ago

Every step from inquiry to launch has been smooth and informational.

Pros

SMARTcare has exceeded my expectations. It is so user friendly from admin to caregiver to client. It provided more features than I had thought possible. I do not need to keep any paper files and am able to use SMARTcare for every need my agency has. It makes staffing a breeze and makes sure I am aware immediately if a caregiver has not shown up to their scheduled shift. It allows clients and their family to see the most up to date schedule and what care is being provided. I could go on and on. This software has saved me from hours a day doing tedious busywork to being able to spend that time marketing my company.

Cons

I have found absolutely nothing that I do not like. I am more impressed every time I use it and find a new feature that will save me time.

Vendor response

Hi Jacqueline, We are really pleased to see the difference Smartcare is making with your home care agency. Everyone at Smartcare works hard to make your life easier running your agency. Great to see that you are seeing the results and that we are exceeding your expectations. We look forward to continuing to help you grow! - Scott