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4 reviewers had the following to say about ClinicAid's features:
I looked into ClinicAid out of curiousity as my mother's medical practice was experiencing some staff turnover and lost the medical office assistant who was responsible for their billing. They had not previously considering using a software to assist them with billing and the process was incredibly daunting and intimidating to them.
The software is straightforward and extremely approachable. The interface is easy to navigate and pleasant to look at, which isn't all that common among medical/ clinical softwares.
I wish the plans didn't have 'limits' on the number of claims you can submit, but the pricing is still really competitive.
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thanks so much for the review! I'm happy that we were able to win over your mother to be successful with the program!
Having used a different billing program for ten years I was nervous about switching but found clinicaid very easy to learn, excellent customer service, and significantly better priced than other program I used.
The customer service I receive through ClinicAid is fantastic.
Thanks for the review, Amber!
Unfortunately, the errors all come directly from Alberta Health, so our software is just providing their response on your invoices. You are able to view all error codes on your manage invoices page, and editing and viewing each invoice shows the full text description as received from Alberta Health. I agree sometimes their responses can be cryptic, which is why a billing agent skilled in rejection handling is key when dealing with provincial billing.