Cogsworth Pricing, Features, Reviews & Comparison of Alternatives

Cogsworth

Medical Scheduling, Scheduling, Appointment Scheduling, Meeting, Appointment Reminder software

4.76/5 (41 reviews)

Cogsworth overview

Pricing

Starting from
$39/month
Pricing options
Free
Free trial
Value for money

Devices

Web-based

Markets

United States

Support options

Online Support, Phone Support
Cogsworth screenshot: staff pageCogsworth screenshot: custom form pageCogsworth screenshot: your dashCogsworth screenshot: calendar syncCogsworth screenshot: booking page example

Cogsworth reviews

Excellent
31
Very good
10
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.8
  4.8
  4.9
Sirarpi Sahakyan

The most time-saving and flexible software I could have found

Used daily for 1-2 years
Reviewed 2018-10-27
Review Source: Capterra

When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.

Pros
1. No credit card required when signing up Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification. 2. It is very easy to set up 3. You can schedule multiple events 4. The form is easy to fill out 5. It is cloud-based which means I don’t have to download an app (I am always low on memory) 6. You can ask questions to the people you are going to have an appointment with

Cons
You don't have the ability to change the way the form from one question at a time to displaying all questions at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shade Odeinde

My GO-TO Appointment tool!

Used weekly for 1-2 years
Reviewed 2019-12-28
Review Source: Capterra

A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros
Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons
Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nelli Abrahamyan

A software worth having

Used daily for 6-12 months
Reviewed 2018-12-03
Review Source: Capterra

Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having.

Pros
I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks. As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth. Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone.

Cons
The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Segayi Andrew

Software Review

Used daily for 1-2 years
Reviewed 2018-11-06
Review Source: Capterra

Pros
It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons
Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Tigran Karapetyan

All my colleagues started using Cogsworth, too

Used daily for 6-12 months
Reviewed 2018-11-28
Review Source: Capterra

When it comes to choosing an appointment scheduling software, I definitely recommend using Cogsworth. As they have a watermark, all of our clients and colleagues started using it. I am happy to have this positive influence on them

Pros
I am a highly organized person and keeping everything in order is a high priority for me. With Cogsworth, I feel relaxed as I am sure all the meetings are arranged accordingly. I share my my available time with my colleagues, boss and the clients. Cogsworth helps me stand out as a professional who saves time and efforts. Nothing makes me happier than sending a link, just asking to choose a date for the meeting. There can be no misunderstanding on the scheduled appointment.

Cons
My choice of an appointment tool has never been questioned as I carefully choose all the tools and software to work with. This is why I love Cogsworth and there has never been any significant feature that annoyed me

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Smart Booking made easy

Used daily for free trial
Reviewed 2018-11-03
Review Source: Capterra

During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Pros
We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons
Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Andranik Mirzoyan

A lot of useful and time-saving features for arranging a meeting

Used weekly for 6-12 months
Reviewed 2018-11-03
Review Source: Capterra

If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like

Pros
Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them. You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it’s not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.

Cons
It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sahakanush Sahakyan

No back-and-forth emails needed!

Used daily for 6-12 months
Reviewed 2018-11-26
Review Source: Capterra

Problems that Cogsworth solved for me a) Saved my time b) Makes everything look more professional c) No need for an assistant d) No missed appointment

Pros
Cogsworth website is very easy to navigate and find the information you need. When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has. Scheduling is so simple and lets me do everything in no time

Cons
I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marcela Perez

Easier to do business and improve conversion rates

Used weekly for 6-12 months
Reviewed 2018-11-14
Review Source: Capterra

Pros
When a person wants to connect with you and make an appointment after the lead chooses the topic of the appointment, my available date and time slot, I ask for their name and the email so that I can send them customized emails. This is a good way of lead nurturing as you know that if the lead contacted you, wants an appointment with you, he is already in the consideration stage and all I need to give them is guidance, sometimes discounts and special offers. This increases the chance of turning the lead into an actual customer. I not only save time but also my marketing efforts and budget on it as now me and my team generate leads easier than before using Cogsworth. I also like the idea of having Privacy and Policy section right under the booking info. So if the lead is concerned about their privacy and how we are going to use their information, they can read all the necessary information.

Cons
I find it difficult to find something I would say I don’t like. I am happy with the features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melvin ★LION★ Singapore

Great Booking System for Local Business Service Providers

Used daily for 6-12 months
Reviewed 2018-12-14
Review Source: Capterra

Great experience

Pros
Makes booking easy with either assigned landing page or easily integrate into own web app. The configs are self-explanatory. Team members (under Staff) and Google calendar sync feature. Another big plus is the email signature which has a CTA to your booking page.

Cons
For the affordable pricing, nothing to dislike for the features given.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cogsworth pricing

Starting from
$39/month
Pricing options
Free
Free trial

Use coupon code Capterra to claim special price - usually $9/month

Cogsworth features

Appointment Management
Calendar Management
Customizable Branding
Self Service Portal
Multi-Location
Automated Scheduling
Class Scheduling

Additional information for Cogsworth

Key features of Cogsworth

  • Drag & Drop
  • Real-time Scheduling
  • Access Controls/Permissions
  • Physician Scheduling
  • Patient Scheduling
  • Employee Scheduling
  • Appointment Reminders
  • Calendar Sync
  • No-Show Tracking
  • Recurring Appointments
  • Appointment Scheduling
  • Online Payments
  • Alerts/Notifications
  • Recurring Appointments
  • Online Booking
  • Online Booking
  • Scheduling
  • Internal Meetings

Benefits

GDPR compliance, multiple business instances and support for locations, booking forms built to convert, easy UI, excellent support for staff.