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CollaborateMD

4.1

(98)

Cloud-based medical billing and practice management solution

Last updated: February 2025

CollaborateMD Reviews (2025)

Overall rating

4.1

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.13/10

Reviews by rating

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Pros and cons

“The ease of use and the Help Section is soooo good if you need help with almost anything claims and payment posting issues.”

Lazette F.

Owner

“They truly demonstrated love, dedication, commitment to Ozark Medical Billing Services both on a personal and business level. I will forever be thankful to CollaborateMD for all of my successes.”

Francie D.

“Overall, the training was top-notch, the CollaborateMD program is easy to learn, easy to use, very affordable with excellent continued support and customer service.”

Melissa M.

Practice Manager / Owner

“The worst customer support. I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time.”

Cyndi A.

Office Manager

“So many issues with this company and getting ERA set up, they are horrible. We will not put another client on this software due to this.”

Jacki B.

Administrator

“The fact that it freezes a lot and takes a while for it to start working again. Also, sometimes the reports would just stop working and not pull correctly for no reason.”

Abigail S.

Coding Specialist

98 reviews

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