Coviu Features

Coviu

Simple and Secure Video Telehealth

4.88/5 (24 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Compliance Management
Confirmation/Reminders
Customizable Branding
Desktop Notifications
E-Prescribing
Electronic Payments
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Management
File Sharing
For Medical Purposes
HIPAA Compliant
Medical Billing
Mobile Access
Monitoring
Multi-Provider Practice
One-to-One Messaging
Online Forms
Payment Processing
Progress Tracking
Real Time Monitoring
Real Time Notifications
Remote Access/Control
Remote Monitoring & Management
Remote Treatment Plans
Role-Based Permissions
Scheduling
Third Party Integrations
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Support
Virtual Waiting Room
Whiteboard
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Compliance Management
Confirmation/Reminders
Customizable Branding
Desktop Notifications
E-Prescribing
Electronic Payments
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Management
File Sharing
For Medical Purposes
HIPAA Compliant
Medical Billing
Mobile Access
Monitoring
Multi-Provider Practice
One-to-One Messaging
Online Forms
Payment Processing
Progress Tracking
Real Time Monitoring
Real Time Notifications
Remote Access/Control
Remote Monitoring & Management
Remote Treatment Plans
Role-Based Permissions
Scheduling
Third Party Integrations
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Support
Virtual Waiting Room
Whiteboard
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Compliance Management
Confirmation/Reminders
Customizable Branding
Desktop Notifications
E-Prescribing
Electronic Payments
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Management
File Sharing
For Medical Purposes
HIPAA Compliant
Medical Billing
Mobile Access
Monitoring
Multi-Provider Practice
One-to-One Messaging
Online Forms
Payment Processing
Progress Tracking
Real Time Monitoring
Real Time Notifications
Remote Access/Control
Remote Monitoring & Management
Remote Treatment Plans
Role-Based Permissions
Scheduling
Third Party Integrations
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Support
Virtual Waiting Room
Whiteboard
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Mobile apps

iOS App


0 reviews

Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

Coviu Feature Reviews

22 reviewers had the following to say about Coviu's features:

Shelley M.

Extremely happy with Coviu.

2020-10-10

Excellent Telehealth platform allowing me to assess and treat using the McKenzie method of physiotherapy. Allows clients to treat themselves once they know the correct movement and/or exercise to follow based on a thorough assessment. Allows clients to realise they do not always requiring hands on techniques to become pain free.

Pros

These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress.

Cons

Too much of a COvid 19 reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Allison B.

Coviu for pelvic floor physiotherapy

2020-06-29

It is stable, easy and comprehensive.

Pros

Ease of use for therapist and patient Screen share Downloadable documents on the patient end

Cons

I’m not sure why the patient has to take a picture of the self as they connect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vijaya M.

Great medical software for psychology and psychiatry practices

2020-06-29

Coviu is particularly useful for my clientele. It is easy to use and relatively secure - compared to other similar software programmes

Pros

I quite like the electronic whiteboard feature. The video quality is crisp and clear.

Cons

Not sure how to access the Halaxy calendar/schedule simultaneously with Coviu to organise new appointments with clients.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
David A.

Coviu Impressed

2020-06-29

Pros

. - Great features eg sharing documents. - hardware agnostic.

Cons

- Some clients need to receive scheduled appointments via SMS rather than email. - great to have more than 4 people in a conversation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DEBORAH W.

Great app

2020-06-30

Excellen

Pros

This app is easy to use and hassle-free for both me and my patients.

Cons

It would be nice if you could have more than one person in a session from different locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raymond M.

Useful medical Telehealth Solution

2020-07-18

It has proven useful to use COVIU during the recent COVID crisis, especially when consulting with rural patients where travel is difficult or undesirable.

Pros

Easy to use software, and the ability to screen share means I can show mini "tutorials" or slide shows to patients online while talking.

Cons

There seem to limits to screen sharing Powerpoint slides as tutorials unless both parties are using the same web browser, but converting any shared documents to a pdf before use overcomes this limitation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett P.

COVIU review

2020-08-03

Very pleased with the product and have recommended to many of my colleagues. All of my team are now using COVIU and have positive experiences as well.

Pros

No need to ask the client to download any software, simply send the link from my calendar reminder and the client can enter the meeting waiting room.

Cons

No major concerns, although occasionally the connection was interrupted but didn't impair the meeting.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Myriam W.

Coviu in my audiology practice

2020-11-04

It was easy both for me to adjust to and for my patients to use.

Pros

I provide regular telehealth counselling consultations both within Australia and overseas. My patients don't have to download any software, so access is easy.

Cons

There have been no drawbacks that I have found so far.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon C.

Covui in my practice

2020-07-01

Pros

Coviu is easy to use and provides a high quality secure platform for medical consultations

Cons

Sometimes the connection can be poor but this has more to do with mobile phone reception at the patient end - hopefully will improve with 5G in the future (BTW 5G does not cause caronavirus!!!!)

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon V.

Coviu in a private speech pathology practice

2021-04-08

The customer service was outstanding and continues to be so.

Pros

It's really efficient to load up the activities I wish to use during the session so they are ready to go and be able to switch from activity to activity by clicking into the active tools - it helps to keep the session well organised.

Cons

I wish Coviu enabled 'green screens' and the use of different backgrounds, rather than just a 'blurring' of the background, but appreciate it may be due to the fidelity and privacy features of the platform. Green screens are enormously powerful when engaging younger clients. It would be great if when using an iPad, the same interactivity enabled on a laptop or desktop computer was possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul T.

COVIU is great

2020-06-29

My patients have been happy with its ease of use and its interactive components

Pros

COVIU has been such as easy platform to use - with no download requirements for the patients/clients

Cons

I haven't come across any negatives with COVUI

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Coviu Global


So glad to hear you are loving Coviu, Paul!

Read more
Ralph S.

Coviu in orthopaedic practice

2020-10-11

Very good

Pros

intuitive to use, nice simple, attractive layout, share screen and annotate real time with patient

Cons

some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony G.

Coviu works well for a specialist practice

2020-07-13

A great option for video telehealth for my current and new patients, in this COVID environment

Pros

The various tools are great, especially screen-sharing an application window. Patients really like to be able to see their Xrays, and access to the images often helps me in explaining what's involved in any forthcoming procedure.

Cons

There is a general problem of elderly patients being completely bewildered by anything to do with I.T.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gwenyth F.

Working with Coviu

2020-07-14

The only business problem I had to solve was to be able to communicate effectively, securely and reliably with my patients

Pros

In mental health, it was also important that there was a facility where my patients could hide their photograph as for some, it is disturbing to watch themselves..

Cons

I can't really comment on this as I am using very limited aspects of the product. From my solo practice perspective, there is nothing I am unhappy about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth N.

COVIU excellent value

2020-06-29

Being able to continue supporting my client base

Pros

Two screens, one of the client and one of myself. Great as clients come on at their designated time maintaining their responsibility for the session.

Cons

When used on a mobile other calls stall the session

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marie L.

Tele-Psychotherapy

2020-06-29

I was very impressed and very thankful for Coviu!

Pros

I am just the friendly user who needed an easy, very user-friendly telehealth program - Coviu has been very user-friendly with helpful staff and beneficial links.

Cons

I really like the white board function but would welcome additional colour pens and maybe a print button to print directly documents on the board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffery R.

Coviu solution for covid.

2021-09-01

Very quick platform to learn and master.

Pros

Simple easy to use interface. Minimal bandwidth issues.

Cons

Availability of backgrounds for the working from home context.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacky P.

Simple and Effective

2020-07-10

COVIU allowed us to maintain contact with our clients during the COVID19 lockdown and continues to be an important tool in our service delivery for clients who live a distance from the clinic or cannot tolerate the social engagement that face to face sessions require.

Pros

The end-to-end encryption and single URL link access have made choosing COVIU a real positive in my business.

Cons

COVIU is simple to reconnect and the chat feature often continues to work when the video is freezing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariae M.

Utilising Covui

2021-08-29

Pros

At first I thought using this product was going to be difficult, but with thee training and practice , has made it easy to use.

Cons

At this stage as I am government employee not sure how it works with payment as a feature.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Louise V.

Easy, reliable, affordable

2020-10-08

great, very happy

Pros

The interface is user friendly even for clients who don't know much about computers.

Cons

Occasionally the connection is not great and it drops out but this is rare and more a function of the internet connection rather than the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dr John B.

COVIU is critical in clinical practice

2020-06-29

Coviu made the process of transitioning to regular tele-health and executive coaching so very easy.

Pros

As someone who is very relational, I was surprised how well tele-health works in clinical practice.

Cons

No 'cons'...provides me with all I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda B.

Telehealth for private practitioner

2020-10-09

Pros

It was easy to use.

Cons

The picture quality was not great at times, but that was probably the internet and not the platform.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more