CredentialMyDoc Features

CredentialMyDoc

Web-based credentialing and provider enrollment solution

4.59/5 (29 reviews)

CredentialMyDoc Feature Summary

  • Application tracking
  • Auto-fill forms
  • Automatic reminders
  • Credentials management
  • Credentials tracking
  • Custom forms
  • Custom reporting
  • Document exchange
  • Expiration date tracking
  • Expiration management
  • Form generation
  • License verification
  • Payer management
  • Provider enrollment
  • Provider self service portal
  • Secure file storage
  • Tax identification management
  • Workflow management

Competitor Feature Comparison

Applications Management
Certification Tracking
Collaboration Tools
Compliance Management
Credential Management
Custom Forms
Customizable Reporting
Data Capture and Transfer
Data Storage Management
Deadline Management
Document Management
Document Storage
Electronic Signature Capture
Enrollment Management
File Transfer
Forms Management
History Tracking
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Web Forms
Workflow Management
Visit WebsiteCompare App
Applications Management
Certification Tracking
Collaboration Tools
Compliance Management
Credential Management
Custom Forms
Customizable Reporting
Data Capture and Transfer
Data Storage Management
Deadline Management
Document Management
Document Storage
Electronic Signature Capture
Enrollment Management
File Transfer
Forms Management
History Tracking
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Web Forms
Workflow Management
Visit WebsiteCompare App
Applications Management
Certification Tracking
Collaboration Tools
Compliance Management
Credential Management
Custom Forms
Customizable Reporting
Data Capture and Transfer
Data Storage Management
Deadline Management
Document Management
Document Storage
Electronic Signature Capture
Enrollment Management
File Transfer
Forms Management
History Tracking
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Web Forms
Workflow Management
Visit WebsiteCompare App

CredentialMyDoc Feature Reviews

25 reviewers had the following to say about CredentialMyDoc's features:

Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Say good bye to your old Credentialing Software

2019-01-15

Data input was simplified which increased our ability to quickly document provider information over the phone.

Pros

Compatibility with our primary medical management system was a huge time saver.

Cons

We did have some challenges with integration, primarily due to our high security requirements and limited use of popular web browsers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you!

Read more
Jeana Windham

Customer Service Champs!

2020-01-02

Great!

Pros

The customer service is wonderful!

Cons

I feel that the reports, notes and reminders can be much better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Marilynn Hacker

Tremendous time saver

2016-09-19

There customer service is speedy and accurate.

Pros

Ease of use, Customizable forms, great product support.

Cons

Would like more robust reporting capability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CredentialMyDoc

CredentialMyDoc is a great product that has saved us countless time in providing information to our management, tracking the credentialing process and streamlining operations. It is a great value to our organization and we saw quick returns on our investment.

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Marilynn!

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Jacqui Beach

CMD is great, customizable software

2017-09-28

A one stop shop to house our provider information.

Pros

They even created a portal for us so our managers could access info and documents without inadvertently changing information.

Cons

More automated processes would be helpful (aka, if a renewed document is uploaded, an option to update the expiration date and archive the old document would be awesome.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Jacqui!

Read more
Cathy Bowden

Exceptional Credentialing Product!

2016-09-13

We LOVE the email notification feature for documents that are about to expire.

Pros

Customer Support is A+ & Functionality

Cons

I have not found a Con.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CredentialMyDoc

Keep up the great work!

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Cathy!

Read more
Linda Chaney

had a great experience working with the CMD team

2017-09-18

earlier there was lack of a report writer but they added it and it works great!

Pros

very easy to use and they are constantly working to improve the product...we love the new report writer...it's a great help

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Linda!

Read more
Melody Olson

This product has transformed insurance credentialing for many practices that I consult with!

2018-07-30

Happy customers! I do not profit monetarily from recommending CMD, but I'm delighted that the sites that I work with are more efficient and will no longer lose money due to facility/provider credentialing issues.

Pros

There are many things I appreciate about CMD: the ease of use; the Monday morning status reports (so nothing slips in the cracks...), the price, Support, Reports.

Cons

There are really no cons to this software except (possibly) the intial up - there definitely is front-end work that needs to be done by office staff that cannot be accomplished by migrating in the data/dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Melody! We appreciate you and will continue to take great care of your customers.

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Bonnie Potter

Very Satisfird

2020-01-02

I was reluctant at first and absolutely love it. Te system grows with my group and the support is great. I would recommend Cred My Doc to anyone in a medical practice, and already have.

Pros

We like the ease of use and the reporting options.

Cons

The inability to search for locations in more than one way

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Bonnie! Our team really enjoys working with you!

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Anonymous
A verified reviewer

Very time consuming

2018-06-30

Pros

This stores a lot of information on your providers. It is easy to find the information needed quickly.

Cons

This doesn't offer automation on anything. Reporting is not very accurate since it is based on user input.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Peggy Rogers

Hospital Credentialing

2017-01-05

I like the reminders of the expirations of licensing, and other important documents for physicians so that I can keep track of this information and ensure that this it is kept up today.

Pros

Very easy to use. Cuts time in half in processing applications.

Cons

Sometimes the fields of the applications that require filling in of information, the font could be a little bigger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Peggy!

Read more
Janet Heirigs

CMD - Quick but Good Review

2016-09-20

I think CMD is a good program but I'm sure it's a much better program than I realize as I've not had a chance to get the training I need to understand and know about it's all-encompassing capabilities.

Pros

I like being able to print pre-populated applications and documents - saves A LOT of time.

Cons

Again, I need more training to be able to take advantage of all it has to offer. This is not because the training is not offered but because I've not had the time to get the training. CMD was in place only a month or so where I work when I took the Credentialing position and have had to train myself. I would like a reference "manual" of some sort ---which I understand is in the worksl

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering CredentialMyDoc

*** I did not answer the "value for the money" as I was not involved in the purchase of the program.

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


I am so glad that I saw your review, Janet. You'll have product manual and a link to the training calendar in your email today. Thank you!

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Emily Gardner

Amazing Software!

2017-08-07

It is very user friendly, and because it's web-based, it is super easy to use from home or your mobile device.

Pros

This software does all we need it to, and then some. The ease of adding new functionality is outstanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ania Miller

Great Product

2016-09-20

Also, their billing set up is very fluid, makes it VERY easy to add and remove providers.

Pros

To me this is where they stand out miles above other products I looked at, their goal it truly to make the best product out there and they are doing that by listening to their clients and constantly improving based on our feedback.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CredentialMyDoc

I can't say enough about the team at CMD, they are very wonderful and helpful people intent on delivering a great product. I would recommend them without hesitation.

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Ania!

Read more
Debbie Mackell

Great Credentialing Product

2016-09-16

Initial applications, reappointment applications, cme tracking, supporting documents to keep up to date.

Pros

Everything in one place

Cons

nothing comes to mind because anything I didn't like and wanted to change, the support staff took care of for me right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Debbie!

Read more
Wendy Chandler

Five Stars - That's CredentialMyDoc

2017-03-14

It offers everything you need to store information, run reports, populate applications, and much more without being complicated to use.

Pros

There are so many pros, it is hard to narrow down, but my top three would be (1) the emailed, automated report I receive every Monday morning with all upcoming expirables; (2) the payer section - you just enter your payer information, status, etc and click a button to download into an Excel spreadsheet; and (3) there is no mapping of applications - if you need a new application or update to an existing application, then you contact CredentialMyDoc support, and they take care of it in a timely manner.

Cons

I have no cons - it does not have any negatives, and the CredentialMyDoc team is always working to make a great product even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Wendy!

Read more
LaShunda White

CMD is More than Just Filling Out Applications!

2016-09-14

I have been able to keep up with expirations for important documents by receiving alerts.

Pros

The alerts that I'm able to set up to remind providers when something is due or needs to be current. Also, I don't have to write in everything on applications when it's time for reappointments. Their update data can be generated on to the forms for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CredentialMyDoc

The support is great! Everyone is very eager to help with additional training if you need it. The CMD staff reach out to their customers to make sure that you're ok and give regular updates about their system.

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, LaShunda!

Read more
Donna Butcher

Love CredentialMyDoc

2016-09-26

Ashlyn & the customer service department of CMD is has been incredible and quick in their assistance.

Pros

ease of use and very user friendly

Cons

none that I have found

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Donna!

Read more
Paulene Simpson

CredentialMyDoc has Streamlined my enrollment processing!!!!

2017-08-05

Timesaver!! Everything in one place!

Pros

Customer Support is amazing and they love hearing suggestions for improvements. My Billing Department also loves the Weekly Update on status of our provider's enrollment approvals!

Cons

There can be a few tweaks here and there (and they're currently being worked on) but overall I don't have any complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Paulene!

Read more
Erin Poston

Wonderful Product! Makes credentialing much, much easier!

2017-08-03

Pros

The monthly emails regarding expirations for physicians, and the generate forms feature! To have an application auto populate with provider information instead of having to manually fill out each one is a tremendous time saver!

Cons

The only con I see to this software is actually being implemented, I believe. I would like for it to be able to have custom forms on it, like local hospital applications, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thanks for the review, Erin! Sorry that you didn't realize we do map in any forms you need for you. I'm glad you're connected for some additional training to learn more about that. Remember, the forms are included at no additional charge, too!

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Susan Yeary

Outstanding system and customer service

2017-01-16

This system will save you a lot of time especially if you have multiple job responsibilities. All of the staff are phenomenal and your support request(s) are turned around instantly. CMD truly listens to their customers for any product ideas. If any changes or updates are going to be rolled out, you are notified ahead of time with a complete guide/explanation. There is no logging into the system with "surprises."

Pros

The team and the support you receive when you have a question and/or issues

Cons

The company is constantly listening to their customers and making changes to make our work more efficient, timely and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CredentialMyDoc

Keep up the great job!

Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Susan!

Read more
Amber Chitty

CredentialMyDoc - Review by Cardiology Associates of Mobile Inc, Mobile AL

2016-09-14

No more pulling physician files to find where they went to school or what type of CME hours they have done, it is now easy to find, easy to manage, and keep information up to date.

Pros

I like to be able to pull information into a spread sheet quickly and know that the information is accurate. It will let you know when an item is coming up for renewal. It also is a tremendous help with completing forms and applications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Amber!

Read more
Kathy Moore

President and Owner

2019-01-11

I have been a CMD client now for almost a year.

Pros

The customer support and value for the price!

Cons

Complete if feasible the electronic mapping for PECOS and CAQH.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Kathy!

Read more
Connie Jenkins

CMD

2020-01-07

Pros

The applications are already loaded with easy access.

Cons

I liked it at the beginning, but now things have been changed and the photos that was attached to the providers are now gone. Also, all information does not populate on the app from the information that had been entered.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca Cartwright

CredentialMyDoc my way

2020-01-02

I'd like to see some conversions. It'd be great if CAQH could transfer info over to CMD. Also, to clean up some of the bugs with the auto verifications.

Pros

It's super easy to use.

Cons

Some of the extra features don't always work well. Ex: state license verification might not actually run the license so it's frustrating.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you so much, Rebecca! We're working to streamline the items you mentioned.

Read more
Teresa Masse

Great product, user friendly. Keeps the credentialing department organized

2017-08-29

Organized a credentialing department that had many parts scattered in different locations. Now I am able to streamline our business.

Pros

Easy to use, has a lot of great features to store items into the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Covenant Technology Group


Thank you, Teresa!

Read more