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Curve Dental vs ABELDent Comparison

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Overview

Category Leaders

Curve Dental® is the leading cloud-based, all-in-one practice management software solution: automated, hassle-free technology...

Category Leaders

ABELDent is a dental practice management software that helps dentistry professionals manage appointments, claims, and documents,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

275

5

4

3

2

1

162

78

23

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

105

5

4

3

2

1

79

22

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Very proud to be a Curve user and tell colleagues to try it. Best functions include; Custom Forms, Easy Treatment Planning, Transitions from back to the front office, Customer Support is AMAZING.
Ease of use, ease of set up, ease of access, ease of communication with support & its visually aesthetic when i show my patients things on the screen.
I like how easy it is to chart (2 steps), convenient for patients to access paper work prior to coming to office, and it is nice how it can be accessed remotely (not just in the office).

Pros

The best part has to be the support, the staff at Abeldent are always ready and willing to help in a timely manner and are very knowledgeable and kind.
Outstanding customer service, very curteous and helpful anytime you call. An amazing product that makes our life soo much easier even during the busiest days at the office.
The ease of administering and the knowledge of the support staff is by far the best experience when comparing other practice management software.

Cons

This is unacceptable and I cannot believe the service I received. This is a TERRIBLE EXPERIENCE.
We did get frustrated with the treatment planning tabs. Billing/accounting side was a nightmare having to open multiple windows all the time.
It was difficult to confirm that we had placed patients on the proper recare.

Cons

The only downside I feel is that when printing the primary and secondary insurance you have to go in and do it separately instead of before you can click both to print at the same time.
After sending the claims to insurance , sometimes the amount is sitting under the patient balance not under the insurance. Sometimes sitting wrong amount under insurance or patient balance.
Billing / financial section tends to be a bit difficult to use.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features74
  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Diagnostic Reports
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Financial Management
  • For Dental Practices
  • HIPAA Compliant
  • Hands-Free Charting
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Video Support
  • Voice Capture
  • Web Forms
  • Total features73
  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Diagnostic Reports
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Financial Management
  • For Dental Practices
  • HIPAA Compliant
  • Hands-Free Charting
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Video Support
  • Voice Capture
  • Web Forms

Integrations

  • Total integrations20
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

OA
AvatarImg

Ozhan A.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

As a part of TASProvider.com I am delighted to write this 5-star review for Abeldent

Reviewed a year ago

is specifically designed for dental practices. The software has a strong focus on clinical workflows and is built to support the unique needs of dental practices, such as managing treatment plans, tracking dental histories, and handling patient images and X-rays.

Pros

When it comes to developing software, it's important to keep in mind that the ease of maintenance is just as crucial as the functionality of the software itself. Abeldent doing a great job

Cons

It's worth noting that individual experiences may vary, and what one user dislikes about Abeldent may not necessarily apply to everyone. Before making a decision, it's important to thoroughly research and compare different dental practice management software options to find the one that best meets your specific needs and preferences.

Vendor response

Thank you for taking the time to leave us such an in-depth review of ABELDent dental software! We appreciate your valuable perspective on our clinical workflows and software functionality. We value working alongside you to provide top-quality practice management software for Dentists. Thank you again for reviewing ABELDent.

MS
AvatarImg

Meghan S.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Abel cloud base

Reviewed 2 years ago

I've always enjoyed using AbelDent over other Dental programs

Pros

user friendly program, easy to navigate between tabs

Cons

we are on cloud base and with the old version we used to be able to have 2 Abel windows open at the same time. however [SENSITIVE CONTENT] showed me a work around for the contact list.

Vendor response

Thank you for reviewing our Cloud dental software! We are happy that you are enjoying ABELDent Cloud's user friendly features and simplified navigation tools. We look forward to continuing to provide you with user friendly features that help you save time and accomplish more.

BG
AvatarImg

Bulent G.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ABELDent logo

ABELDent

AbelDent Cloud

Reviewed 2 years ago
Pros

User friendly and has solution for all needs of a dental office.

Cons

It is helping us with our daily operation perfect but can be little faster

Vendor response

Thank you for reviewing our dental software! We are ecstatic that ABELDent is a user-friendly solution that meets all of your office's needs. We look forward to continuing to improve ABELDent's performance with regular updates.

TM
AvatarImg

Tara M.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

I have recommended to other dentist and a doctor as well

Reviewed 3 years ago

We use this product every single day

Pros

Abledent is very user friendly, compared to other dental programs I have used.

Cons

I do not have any negative feedback its a good product

Vendor response

Thank you for reviewing our software! We are pleased to hear that you find ABELDent is very user-friendly for your team.

ML
AvatarImg

Maria L.

Hospital & Health Care, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Great Product

Reviewed 2 years ago
Pros

Patient records management Appointment schedule management Billing and Accounts Receivable management Dental Insurance management Charting

Cons

So far I am very happy with all the aspects of ABELDent

Vendor response

Thank you for taking the time to review ABELDent! We are glad that you enjoy using our practice management software's many functionalities. We look forward to continuing to improve our product for you and your team.

KS
AvatarImg

Ken S.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

AbelDent at Stonley Dental Studio

Reviewed 5 years ago

Patient data and reporting are completely paperless. Reports are very useful and can be run for any and all time frames. The software is excellent for our purposes.

Pros

Software has been specifically designed for dental practices and the training and support has been excellent and very timely.

Cons

Occasionally issues have arisen after an update has been installed that have taken a while for the AbelDent to resolve. The issues never stopped our business from being able to operate. Once reported to AbelDent follow up was immediate and a resolution followed shortly thereafter.

Vendor response

Dear Ken: Thanks for taking the time to provide feedback on your experience using ABELDent. We are glad to see the software is meeting your needs and you have had positive experiences with our training and support teams. Our goal when providing updates is to improve existing features as well as provide new functionality but as you have pointed out, sometimes issues arrive glad we were able to resolve them to your satisfaction in a timely fashion.

TP
AvatarImg

TANYA P.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ABELDent logo

ABELDent

Easy to use dental software

Reviewed 6 years ago

Great

Pros

I find this software easy to use. A few years back our dental office went paperless and this was the software that was chosen. After a learning curve of a few weeks, I feel completely comfortable with the software. The best part of this software was making my own template for hygiene services, with a sub-section of choices. This saves me so much time with typing.

Cons

Some minor charting features are missing. Example would be it did not have the feature of indicating areas of bleeding on an implant (unless this has been updated)

Vendor response

This feature will soon be added in a future version of ABELDent

SK
AvatarImg

Seerat K.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Abeldent Dental Software

Reviewed 2 years ago

I have been using this software in dental clinic setting since 2015. Overall, I love using this software as it is very user-friendly.

Pros

It does feel overwhelming for a new user but once the software is set up to your needs it is extremely user friendly

Cons

The way it prints tax receipts and statements as it can be confusing for patients to read them without getting confused.

Vendor response

Thank you for reviewing our practice management software! We are happy that your office has enjoyed our dental software for such a long time. We are glad that your team finds ABELDent user-friendly and easy to use. We encourage your office to use our ongoing training resources at any time, such as ABELDent Mastery or our group of trainers, who are always ready to help. We invite you to reach out to either our support team or our training team so we can help you configure your receipts or help you find a way to make your financial documentation easier for your patients to understand.

HG
AvatarImg

Heather G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Working with Marica

Reviewed 6 months ago
Pros

Marica is the most helpful, friendly trainer I have ever worked with. She is kind and explains everything so well. I would recommend her to anyone in the dental field

Cons

At this time, we have no suggestions. Maybe in the future

Vendor response

Thanks for reviewing ABELDent dental software! We appreciate your glowing review of our practice management solution. Additionally, thank you for sharing your excellent experience with Marica from our training team. If you ever need additional support during typical off-hours, our support team is available 24/7 year-round. Thanks again for taking the time to review ABELDent, and we look forward to continuing to work with you!

JK
AvatarImg

Julie K.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Abeldent user for almost 30 years

Reviewed 3 years ago
Pros

This product is easy to use and fully integrates with our digital software. The help index is very useful. I would highly recommend Abel-dent to old and new Dental Offices.

Cons

I feel confident in this company and this product without any reservations.

Vendor response

We appreciate your kind words and glowing review of our dental software! We are thrilled to hear that ABELDent has been meeting your office's needs for nearly 30 years. Thank you for taking the time out of your day to review ABELDent.

AvatarImg
AvatarImg

Jennifer Y.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABELDent logo

ABELDent

Outdated Dental Software

Reviewed 6 years ago

I used the software for 2 years and 3 months. I am grateful my employer was willing to switch to a modern dental software system and move away from the very antiquated ABELDent.

Pros

Two things I liked about ABELDent was that when you write a note about the appointment, it is date stamped and locked to the appointment. This was helpful. Along with the notes section that was either for that specific day and a section that was carried through every day. Two things that I could live without.

Cons

The software is outdated and "in transition". I have never used a dental software that has been "in between versions". There were certain functions with billing that would only work if you followed through with the second function otherwise you would get errors and the system would crash. The software crashed a lot and was not user friendly. Support calls were never very supportive and they usually...

Vendor response

Customers only receive fully tested general release versions - "transition versions remain in development until ready for general release unless the customer agrees to beta testing. We now offer two platforms - local server solution with a traditional windows interface and a cloud server solution with a fresh modern user interface. Thousands of customers successfully balance their accounting transactions...

IS
AvatarImg

Isla S.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ABELDent logo

ABELDent

Support Review

Reviewed a year ago
Pros

I have used abeldent for my whole dental career so do not have other software to compare to.I recently had to speak with support and spoke with [sensitive content hidden]. He was wonderful, friendly and dealt with the problem quickly.

Cons

Fellow employees have used other dental software and they say abledent is the hardest to learn. I find there seems to be lots of "extra" clicking of "okay" "are you sure" before you can move to the next step.

Vendor response

Thank you for taking the time to review ABELDent dental software on Capterra! We value your detailed feedback on our dental support team and our practice management system. We are happy to hear about your positive experience with our dental support team. We are activtely working towards improving ABELDent's user-friendliness by implementing features that simplify workflows. We are looking forward to improving your experience with ABELDent even more with upcoming updates.

KK
AvatarImg

Knowlton K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ABELDent logo

ABELDent

dental software

Reviewed 5 years ago

We use it for all our dental practice management needs. In regards to my con, the company realized their errors and introduced much better functioning add ons that allowed me to cancel the third party software

Pros

Extremely stable reliable software, no real problems over the years

Cons

slow to adapt newer technologies, had to use a third party software as the feature brought forward by abledent did not have proper functionality.

Vendor response

Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent and for your support over the years. We are glad to see that the recent improvements made to ABELDent now better meet your needs so you no longer require your third party software.

ES
AvatarImg

Edite S.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Abeldent Review

Reviewed 2 years ago

Good, prompt customer service in the event that support is needed.

Pros

The single most important thing to any dental office is a full schedule. The automated messages by email and text are a huge time saver for the admin staff to confirm upcoming appointments and an amazing way to communicate with patients quickly and effectively.

Cons

The only thing we have noticed is that the planned worked doesn't get updated on the odontogram.

Vendor response

Thank you for reviewing our dental software. We are pleased that our support team has been so quick to help you and meet your needs promptly. We are happy that your team utilizes our time-saving patient communication features! Our new updates will continue to bring improved performance and capabilities to make practice management even easier for your team. Regarding your comment on planned treatment showing in the patient's odontogram, we invite you to reach out to us so we can take a look. Please call us at 1-800-267-2235 and press 2 to speak to us about this, we look forward to hearing from you! Thanks again for reviewing our software!

SC
AvatarImg

Seran C.

Computer & Network Security, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

best product

Reviewed 2 years ago

choosing ABELDent: Brand name, smooth implementation

Pros

Overall- have been implementing ABELDent for 10+ years for our clients now. Excellent team that ensures smooth deployment and implementation by offering round the clock support. The best dental software in the market today. Pros- round the clock support, ease of use, excellent team

Cons

haven't come across any so fa rReasons for choosing ABELDent: Brand name, smooth implementation

Vendor response

Thank you for your glowing review of our dental software! We are pleased that you have had such a great experience with ABELDent. Our support team is always happy to help you out whenever you may need it. Thank you for using ABELDent for more than a decade! We are looking forward to providing you with future updates to continually improve your practice management experience.

AS
AvatarImg

Alan S.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

AbelDent

Reviewed 5 years ago

My relationship with the sales department and the service department has always been positive.

Pros

I have been using AbelDent software in my dental practice since 1989. The software is very stable and reliable. I rarely if ever need help with the software . Over 30+ years, as the profession has changed, I have updated my Abel system every 10 years.

Cons

I dislike the Abel Logo, only because I can't submit this survey without an answer in this field

Vendor response

Dear Dr. Seltzer: Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad to see that the updates you have implemented over the years continue to meet your needs.

LP
AvatarImg

Leahann P.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Abeldent Dental Software review

Reviewed 5 years ago

Abeldent is a great dental software. I have been using it in our office for 26 years, since it was first installed. It is user friendly. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful. It is rare that I need to contact the Abeldent Software Support for help. It is a very good dental software.

Pros

Abeldent is a great dental software. It is very user friendly. It allows us to customize our schedule for our office needs. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful.

Cons

Honestly, I haven't come across anything that I don't like. I guess if there was 1 thing that I like least about this software is that it has limited space for additional description/notes for appointments. It would be nice if these extra notes could show up on the schedule. It is only on occasion that we need it. We are able to work around it.

Vendor response

Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad that you have been able to easily customize the scheduler to your preferences and that the ABELDent administrative workflows are meeting your needs. With respect to appointment scheduler notes, there are several new features to bring different types of notes to a user's attention while still respecting patient privacy. Please contact us at your convenience to discuss how we might better meet your needs.

SP
AvatarImg

Steve P.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ABELDent

Abeldent (SQL) is a very robust product, and easy to administer for the most part.

Reviewed 6 years ago
Pros

The stability of the SQL version is very high, and rarely requires support calls to the manufacturer. The software seems to work well for the clients. The backups are automated and support is available 24/7 and even weekends in emergencies.

Cons

Their MDB version is very unstable at times, and is very difficult to get proper support for. The setup/customization of some items is either impossible or very esoteric. Bridging with xray software also esoteric to setup. Adding providers requires a call to Abel themselves and a fee, unlike most other dental software.

Vendor response

We have moved our customers to the SQL version because of its stability and reliability. All new customers receive the SQL version. Bridging/setup with xray/imaging software may vary in difficulty depending on the software. Fees for adding providers are nominal and negotiable.

MN
AvatarImg

Medina N.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABELDent logo

ABELDent

Excited to see what's next!

Reviewed 4 years ago

My overall experience with ABELDent has been extremely positive! There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field. It makes a big difference when the person on the other end can make sense of what you're asking and WHY you need what you're asking for.

Pros

What I love most about ABELDent is how easy it is to use. I've used several other dental softwares and ABELDent allows the user to navigate through their preferred method. Some may choose to use the icons, some might like the right-click menu and then there are people like myself who LOVE the ability to use shortcut keys. I also enjoy the being able to multitask- I can bill, collect/allocate payments and submit to insurance from the scheduler. Being an Office Manager, it's important for me to able to complete my tasks quickly!

Cons

Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.

Vendor response

Thanks for your positive feedback about ABELDent Support and your review of the software. We are pleased that you find the software easy to use and like the flexibility of having multiple navigation options to complete your tasks. Your suggestion on how to improve the appointment scheduler functionality will certainly be considered for future ABELDent updates.

DS
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Darlene S.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ABELDent

Abel Review

Reviewed 6 years ago
Pros

Very easy to use. Still allows old school "letters" to access areas.

Cons

We feel some of the new updates take away from the ease of what was existing and already worked fine. It's great if you're a new office, we have been with Able from the beginning and do not like many of the new updates. Also if you do have a problem the waiting time, to get through to support can take up to 20 minutes and then if you have too many issues they will not handle them all, someone from support must call back - still waiting on a call from two weeks ago when I was told someone would call back re a financial issue - This reply is based on 4 dental team members and our experience. PS your last page of this review does not allow us to identify our office as a Dental Practice - so we used Medical Practice

AH
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Al H.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ABELDent

Abeldent Review

Reviewed 2 years ago

I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is an excellent sales associate explained very clearly about all benefits can be achieved from ABELDent software to improve our dental business scheduling and including other benefits. Excellent ABELDent technical support team, they go beyond to resolve any issues affecting ABELDent software.

Pros

Ease of use software, user friendly it has potential for adding useful features.

Cons

A bit slow software. Sometimes glitches occurs with SQL services (2 out 10 services not running) after restarting the server PC, you have to go manually select not running SQL services to run. The default backup should not be in C drive, if C drive die you lose the backup, it is better to have your backup in a different drive. Does not have Medical/Dental dictation software with speech recognition, it would be the best to have instead of typing.

Vendor response

Thank you for your review and for being a long-time ABELDent client! Your feedback about adding useful features rings true! Our goal is to be your All in One solution! With our new products ABELDent LS+ (local solution) and ABELDent CS (our cloud solution), we are confident that we will continue to expand our features to support our customers even better. This also includes our voice activated perio...

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Cecilia A.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ABELDent

Fantastic Software and Support!

Reviewed 3 years ago

Overall, our experience has been phenomenal. Our instructor Marica contributed to a pleasant and smooth transition into this new system and we could not have felt more comfortable and supported by her helpful and pleasant personality. We are appreciative of her support and look forward to using all the tips she shared with us.

Pros

What I love about this software the most is how intuitive it is. Many routine procedures can be done with ease and with very minimal training. This software also has a function for just about anything, so it can be customized to fit every dental office's needs no matter the size or specialty. The best part has to be the support, the staff at Abeldent are always ready and willing to help in a timely manner and are very knowledgeable and kind.

Cons

At this time we are still in the implementation stage of this software at our practice, which tends to be the toughest, but so far we have had only positive experiences.

Vendor response

Thank you for your in-depth review of our software! We are pleased to hear that ABELDent's ease of use helps you and your team efficiently complete routine procedures. Marica is a phenomenal team member here at ABELDent, and we are glad to hear that she has helped your office transition to our new software.

JM
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Jennifer M.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ABELDent

Amazing Upgrade!

Reviewed 5 years ago
Pros

The new AbleDent Cloud has been such a wonderful upgrade for our small, growing dental practice! The many new features have allowed us to take our practice to the next level. Our favorite feature is the patient side toolbar that allows you to see all patient information clearly and concisely. (contact information, insurance information, medical alerts, financial status...etc... it's all there!) The automated cloud backup is a huge time saver for us. Also our patients have been absolutely loving the built in text messaging program!

Cons

We haven't experienced any cons that the amazing support team has not been able to address or work on for us!

Vendor response

Thank you for your kind review. We are glad that your upgrade to the ABELDent Cloud Server version with its new user interface and workflows is working well for you. We have found that many of our other customers have also enjoyed the benefits of automated cloud backups and the appointments reminders feature that helps improves appointment retention rates. Once again, thanks for your continued support.

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Kelly F.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ABELDent

Abeldent -

Reviewed 6 years ago

I have been working on Abeldent for 30 years. (When it started as a database). They STILL have the same team members since 1989. That tells you something. I have worked in other offices with other software programs, but nothing is compared to Abeldent.

Pros

Abeldent is always ahead of new dental technology. If you want to use the basic fundamentals of the software, it is quite easy and user-friendly. If you want to explore more advanced settings of the software, that is an option as well. It offers so much. I find Abeldent has an easy appointment scheduler to navigate. The financial tab, to me, is so well done. It gives you so many options to view. It is well designed. I think that if team members would enjoy the financial more if they were trained properly on the financial tab. I enjoy the reports menu and contact lists. It's endless

Cons

Since the update, the receipt printing is a little slower. HOWEVER, Abeldent team always listens to their customers and ensures that requests are at the forefront and these requested are usually updated in the next version.

Vendor response

Thanks for being such a loyal user of ABELDent. And yes, you are correct in stating that many of our early employees are still with the company after several decades of service!