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Curve Dental vs iDentalSoft Comparison

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Overview

Category Leaders

Curve Dental® is the leading cloud-based, all-in-one practice management software solution: automated, hassle-free technology...

iDentalSoft is a cloud-based dental practice management software solution for single or multiple practices, boasting scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

250

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

275

5

4

3

2

1

162

78

23

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.6

59

5

4

3

2

1

46

5

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Very proud to be a Curve user and tell colleagues to try it. Best functions include; Custom Forms, Easy Treatment Planning, Transitions from back to the front office, Customer Support is AMAZING.
Ease of use, ease of set up, ease of access, ease of communication with support & its visually aesthetic when i show my patients things on the screen.
I like how easy it is to chart (2 steps), convenient for patients to access paper work prior to coming to office, and it is nice how it can be accessed remotely (not just in the office).

Pros

I really like the help desk. They are available all the time and easy to reach and help me.
Our overall experience with iDentalSoft has been amazing. Great software and great support team.
Mellenial patients are even noticing and complimenting. Wow your office is pretty technologically advanced." I love Identalsoft.

Cons

This is unacceptable and I cannot believe the service I received. This is a TERRIBLE EXPERIENCE.
We did get frustrated with the treatment planning tabs. Billing/accounting side was a nightmare having to open multiple windows all the time.
It was difficult to confirm that we had placed patients on the proper recare.

Cons

I've actually used a number of different softwares in the past & this has been by far the worst. We ended up switching to Dentrix Ascend - which was more expensive.
Migration one month later is still not up and communication is just horrible yet takes our payment up front or when due on time. Its been more of a headache than help.
I am trying hard to find other faults and I could not come up with anything else at this time.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features74
  • 2D Drawing
  • 3D Imaging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Diagnostic Reports
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Financial Management
  • HIPAA Compliant
  • Hands-Free Charting
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Treatment Planning
  • User Management
  • Video Support
  • Voice Capture
  • Web Forms
  • Total features26
  • 2D Drawing
  • 3D Imaging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Diagnostic Reports
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Financial Management
  • HIPAA Compliant
  • Hands-Free Charting
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Treatment Planning
  • User Management
  • Video Support
  • Voice Capture
  • Web Forms

Integrations

  • Total integrations20
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations1
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

JH
AvatarImg

Julie H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Wonderful cloud based Practice Management Platform for one or multiple offices and clinics

Reviewed 3 years ago

[SENSITIVE CONTENT HIDDEN], support specialist, is wonderful at helping my issues with the software platform, especially the website patient portal which is germ free online patient registration, history forms, and other paperless forms. Centralized data for anyone who has access. Accessable from any devices ie cell phones, tablets, and laptop or desktop computers. Patient communications of emails and texts are build in with no extra fees.

Pros

Availability of cloud based and hybrid cloud platform is very versatile for any size of dental practices. Easily intergration with other dental sensors. Intuitive learning and short learning curve for any staffs. Excellent scalibilty for added features of IDentalSoft.

Cons

Constant added features of the software that I didn't have time to check out consistently. Maybe a newsletter once a month for updated features or add-on services would be wonderful.

AV
AvatarImg

Alonso V.

Medical Practice, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

iDentalSoft logo

iDentalSoft

Simple and functional

Reviewed 6 years ago

Recommended

Pros

It is a complete software for the dental administration, from scheduling appointment, charging the insurers, refilling products with suppliers, very intuitive interface, dental diagrams that facilitate the handling of treatments

Cons

There are not many cons for this software, I feel that the screen could show a little more information about the patient that is being treated.

MB
AvatarImg

Melba B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

iDentalSoft logo

iDentalSoft

Best Kept West Coast Dental software secret

Reviewed 7 years ago

I truly mean it! Identalsoft is the best kept dental software west coast secret. The secret is out of the bag on the east coast. Finally! There is a dental software simple enough that the doctor enjoys it. Conversion from Dentrix was seamless. Mellenial patients are even noticing and complimenting . "Wow your office is pretty technologically advanced." I love Identalsoft. And so will you.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Matthew B.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Great support and software

Reviewed 2 years ago

The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for IDS, the connection was back in about 3 minutes. That is always the case! Additionally, we have asked for specific modification for our practice, and they are responsive to add them into our updates.

Pros

iDental Soft is easy to use since the navigation is intuitive. It is not an overly complicated system, so it's been easy to train. It offers all the features of a dental management software that we need. We have been very happy with iDentalSoft

Cons

iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.

TL
AvatarImg

Tatyana L.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Simple to use and easy to implement

Reviewed 2 years ago

We implemented iDentalSoft for our client facilities. Their providers did not have any professional dental software so iDentalSoft was a big change. Their setup was quite unique and iDentalSoft technical support had been there every step of the way; very knowledgeable and professional team.

Pros

The software is easy to use and the integration was seamless. Customer support is excellent; multiple features were tailored to meet our needs.

Cons

Our users have not reported any problems yet.

CY
AvatarImg

Cynthia Y.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

iDentalSoft logo

iDentalSoft

THE COMPLETE Dental Management Software & EXCELLENT Customer Service

Reviewed 8 years ago

Choosing a dental management software is critical. I chose iDentalsoft because of all of the amazing features it offers wrapped up together in one package. It does all the essential functions necessary to run a dental practice and goes beyond in many aspects to streamline all the different processes, including electronic claim filing, credit card processing, emails/texts to patients....it is all included! I...

Pros

No pros were added to this review

Cons

No cons were added to this review

AD
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Alison D.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

iDentalSoft logo

iDentalSoft

Great product and outstanding support

Reviewed 4 years ago

Our experience with Identalsoft has been excellent owing in large part to the constant support from [SENSITIVE CONTENT HIDDEN]. From the outset she was our point of contact. For several months before we went live, she worked with her team to customize many features of the software to fit our needs and helped tremendously to train and prepare us for the transition. She has spent countless hours on the phone with us and is incredibly knowledgeable, professional and patient. We continue to call on her when we have questions and she is unfailing kind, accessible and a pleasure to speak with. She is a huge asset to Identalsoft. We definitely would not have had the positive experience and ease of transition that we did without her.

Pros

We are a very busy dental office and needed a seamless transition when we made the decision to change software companies. The entire staff felt the software was very user friendly and fast and gave us easy access to all the information we need to provide the most thorough care to our patients.

Cons

It's frustrating that there is no scrolling ability with reports, name searches - anything that may be multiple pages. We have to keep clicking "next" to move ahead. It's a bit annoying when you're at last names beginning with "A" for instance, and you want to get to the page with "M" and you have to keep clicking next or try to guess a page number to move it ahead quicker.

Vendor response

Thank you. We will review the recommended enhancement.

MT
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Michael T.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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iDentalSoft logo

iDentalSoft

100% satisfied customer. I cannot imagine owning my practice and using any other dental software!

Reviewed 6 years ago
Pros

All inclusive package! Cloud based program is flawless! Customer friendly patient portal is great! All aspects of dental stuff is prefect and works seamlessly. Billing claims electronically, payments etc is top notch. Integrated bridge for taking X-rays directly into cloud works without problem and no 3rd party apps. Wow!!!! Would not trade iDS for anything.

Cons

No cons, truly and honestly!!!!! As an all-in-one program, there is plenty to learn. I'm a first time owner and support was always there for me, to get me through all areas that were new to me, mostly billing stuff. But the program is so intuitive that it really didn't take long.

MS
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Michelle S.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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iDentalSoft logo

iDentalSoft

Very Disappointing

Reviewed 4 years ago

Very poor. I've actually used a number of different softwares in the past & this has been by far the worst. We ended up switching to Dentrix Ascend - which was more expensive. But, it's been great & you pay for what you get. The best advice I can give to someone considering IDS.. do NOT sign a contract.

Pros

We were initially attracted to the software because of the pricing. The pricing is very good but now I see why. Also, the software was very colorful which is always naturally pleasing to the eye.

Cons

It was terrible. We consistently had trouble with the xrays bridging. The software is extremely simplistic to a fault. The reporting was terrible. My end of day numbers would always be off. My biggest complaint is about the dental insurance. The software would NEVER estimate benefits correctly. I would call & speak to someone in support & they wouldn't be able to figure it out either. Truthfully, this software is best for a small practice that's fee for service.

Vendor response

Very unfortunate about your experience and thank you for the comments. Bridge, agent running is required for direct capture. We will review staff training to improve on service and support on the use of Treatment Proposal for the Ins Est.

JP
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Jeremy P.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Great product. The support is amazing.

Reviewed 3 years ago

Great. There is always a learning curve with a new system. We had great instruction how to get started. We also had and continue to have amazing daily support. This is the reason that I chose Identalsoft and the company has exceeded my expectations.

Pros

The product is well designed. The support and the support staff is amazing. If I have a question during the day about the software, I can pick up the phone and get the help I need. Other companies have required that I buy a package and have an instructor. I could not get the answers I needed immediately.

Cons

Our office is happy with the software. Overall it has been a very positive experience.

BW
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Brandon W.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Amazing. Cloud-based perfection.

Reviewed 7 years ago

I can run my office and handle patients 24/7. This allows me to have a tight, automated office where I am hitting almost the million-dollar mark working only 3 days per week, taking absolutely no insurance and with only 2 employees (myself, the doctor and 1 dental assistant) We take NO insurance and we don't even do in-house financing. iDentalsoft is very heavily geared for insurance-based practices... BUT... 1....

Pros

The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software. They have done countless updates and upgrades and I really appreciate how to live and caring this company is. I have used Easy Dental, Dentrix, ACE, SolutionReach, ZocDoc, etc. iDentalsoft is a combo of all of that and it is one integrated system and is completely...

Cons

No cons were added to this review

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Andrew D.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

Technology and human personality . King of dental software !!!!!

Reviewed 8 years ago

Identalsoft works on all Macs and PCs. No servers needed just the cloud. Images are beautiful and the tech support ( Mien) are genius. The CEO ( Michael) will fight in your corner and will continue to adapt to your individual needs to run your specific dental office business. They are located in Silicon Valley California and can easily support all American time zones ( eastern central mountain Pacifica and Hawaiian. Dado Dentistry only endorses Identalsoft and I am glad I left my old Archaic software company which would not adapt to my needs. My office is now running in the 21st Century with identalsoft.

Pros

The CEO and tech genius are real humans.

Cons

No flaws because unlike other software company's they can adapt to win

LK
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Lina K.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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iDentalSoft logo

iDentalSoft

None stop issues

Reviewed 6 years ago

Its been relentless nightmare up this alley. We have used SOFTDENT for years and decided to upgrade and make changes due to a 2nd location working with geriatric patients whom need the TLC and undivided attention to details and since using and signing up with identalsoft at 2nd location it has been a nightmare!!! Its horrible and logs out after only minutes of idle, the system sits pretty but scheduling wise and efficiency isnt there. It has done nothing but cause hassle and not to mention their support system is horrible. EMAILING AND TEXTING AND CALLING FOR HELP only to get an answer 20 hours later!! if you are a fast paced dental office like ours RUN from this software it isnt what they say it is with the bells and whistle.

Pros

its pretty thats iit! I have nothing special to write about this software

Cons

logs out when idle have to always log back on very annoying, the features are all over the place, and it takes minutes to set up new patient visits, the x-rays arent ever working because bridge always has an issue. Support is horrible!!!! Email and calls with no answers! Contacts after 20 hours of waiting at a time, had technical support in the morning only to get a machine and calls back after 4 hours! Migration one month later is still not up and communication is just horrible yet takes our payment up front or when due on time. Its been more of a headache than help. It has been a waste of time for the patients whom we have had cancelled and the doctors time.

Vendor response

Hello Lina, We strive to deliver. Thank you. We are reviewing to ensure steps in our process are followed. Note from our service tickets: 1. iDS timeout is extendable. We didn't have request to extend. 2. Device connection, Anti-virus had blocked access and Jazz is to send sensor replacement. 3. Migration, we have just been provided access to your server on 12/14/18 and completed the copy of data over the weekend for migration process. As we are reviewing the case, we apologize for any miscommunication and follow up for further details.

jd
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josephine d.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

iDentalSoft logo

iDentalSoft

evolving

Reviewed 2 years ago
Pros

support- is awesome- always friendly service and courteous, respectful- if they cant solve at that time- makes an effort to make it work the following day-great follow-up customizable to my needs- evolves with my needs and accommodates my needs-

Cons

quite a few places to write notes- back notes, chart notes, claim notes- as with any software- you have a learning curve and a logic in the sequence of charting- took me awhile to get into the software's way of thinking- adapt to it- intra-oral camera integration seems slow/ lags

RK
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Richard K.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

A very good continually evolving software that works on Mac

Reviewed 5 years ago

They are always there to help and want to learn any and all options requested by the Doctor or staff. They seem transparent on all discussions and address all issues with thorough research and dedication.

Pros

I switch from Viive the now defunct Mac software from Henry Schein. They were the only company who could do a full migration of all my clinical notes billing and documents from my previous paperless software. The cloud base software is accessible from anywhere. There is a full perio charting, easy to understand charting and email and text options. Easy incorporated credit card option with ability for auto pay for payment plans. They are willing to customize to your needs and are always looking for input on what to add or change on the next update. It bridged very well to my Mac x-ray software Radiovision. The learning curve was very quick and are there to help when needed.

Cons

would like a little more Mac centric for xrays and intraoral cameras within their images program, but I am able to bridge to my existing software without a problem.

BK
AvatarImg

Bruce K.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDentalSoft logo

iDentalSoft

IDentalSoft review

Reviewed 7 years ago

Needed a cloud based software to manage multiple offices with common shared database. Researched multiple products and chose this product. Fully functional software with very short learning curve. Data and image migration was done in very short time frame. Migration costs were minimal with excellent accuracy. As always some glitches but quickly resolved. Biggest issue was the bridge software for imaging...

Pros

Ease of use and functionality.

Cons

Can get a little sluggish if internet speed drops. Lack of prompt to save some items before closing.