DentiMax Features & Capabilities

DentiMax

Doctible

BestoSys

DentiMax provides dental practices with unprecedented experiences in practice management and imaging dental software technology - for cloud and on-premise.

Access Controls/Permissions

Alerts/Notifications

Appointment Management

Automatic Backup

Billing & Invoicing

Charting

Claims Management

Client Management

Confirmations/Reminders

Customer History

Customizable Reports

Customizable Templates

Dental Practice Management

Document Management

Document Storage

Document Templates

E-Prescribing

Electronic Payments

Email Reminders

EMR/EHR

HIPAA Compliant

Image Enhancement

Imaging and X-rays

Medical Billing

Patient Records Management

Periodontal Charting

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

SMS Messaging

Third-Party Integrations

Treatment Planning

Web Forms

iDentalSoft

Dentrix

Curve Dental

ABELDent

Novadontics

Dentrix Enterprise

tab32

Akitu One

ADSTRA Dental Software

Sensei Cloud

Practice-Web

Teledentix

Great product and value with really good support if needed

Since upgrading

We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies.  Have been using this program for 3 years.  Previously had Datateam.    Although there are decent features with this Program, there are so many that shouldn't even be an issue.  I am not the type of person who needs Support for how to work the Dentimax Program.  However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems.  An example, there is a 1 cent rounding problem.  The program tells you what the patient's balance is, then they pay it in full.  When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent.  
If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!!  MAYBE THEN CHANGES WOULD BE MADE!!!

Hi Lisa,
 
I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them!
 
In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you.
 
Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end.
 
1)     Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature.
2)     Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so.
3)     We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you.
4)      Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default.
5)     The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item.
6)     DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved.
7)     Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too.
 
We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list!
Thank you kindly.

files , recalls, ledgers, insurance filing, billing procedures, notes, scheduling patients on and on, its a tall order, but not for dentimax.They have made my self and my office staff  very happy. the support team is very helpful and always eager to help us learn more. In my opinion you cant beat Alecia, Britney, laura and all the support team. I recommend them without reserve.

dentimax has  made my office very efficient

While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.

Dental Software

Hi Eileen,
Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.

If I was starting a new dental office or looking for a way to save money, I would purchase Dentimax.

Dentimax Is the one !

I had some very difficult issues in setting up Denti-Max and making sure it was communicating properly with APEX EDI.  The support staff was so patient in trying to sort it out.  Kudos to him

Awesome

Dentimax open to bridge to any available 3rd party imaging system 
The dream sensor a state of art with high quality and high durability 

High flexibility with great value for money Dentimax easy to use and able to get your practice up and running in no time 

Update of my previous review

Tracking and following up with patients is extremely easy and the software helps the staff be more efficient in their roles.
The inter messaging service reduces interuptions in the work flow and benefits privacy between the dentist and the staff.

Perfect fit for any office!

Andrew, Thanks so much for taking the time to write a review on DentiMax! We are so glad that our software fits your needs and our relationship with you has been mutually enjoyable! Don't hesitate to reach out on anything we can help with!

Three years and DentiMax has performed well.  A few minor glitches, but all workable.

I have used dentrix and dentimax surpasses this due to seem less integration with all imaging, ease of use and ability to incorporate custom electronic dental, medical records

Great potential, great first impression, poor execution

Long story short,they have thought of EVERYTHING. You can tell the people that have built the program have a Dental background. Same is true for the training, sales and support staff, they can talk the talk!

ABSOLUTE LIFESAVER!!!

Overall, once we got everything up and working it is by far the best software in dental. Easy to use and learn how to use it. Training is great with [sensitive content hidden] is great in Sales. Super helpful and efficient. You get to know the team in support so it helps for future calls. 

Best PMS with Everything You Need

Thank you so much for taking the time to provide feedback to us Becki! We are so glad your experience with Sales and Training has been great, and thrilled that you love the software (we love line item accounting too!).
I’m sorry if you experience with Support has been challenging. We do have a feature on our phone system to hold your place in line to receive a call back to avoid the wait times (which vary depending on the day, time and season), as well as the option to email support@dentimax.com and receive a ticket number that we will call you back on if that is easier for you.
If you have any additional feedback you would like to share, please feel free to get in touch with me directly at alicia@dentimax.com. All the best to your success!

It has been great having her to help us/remind us how to do everyday tasks that no one ever trained us on or originally quickly went over and now we forgot. She is incredibly patient, kind, upbeat and helpful every time we've had a problem (or just didn't know how to do) She always calls back quickly and has made learning the system an easier chore. WAS 

The support staff saves the day, yet again!

VERY EASY TO MANAGE THE FRONTDESK FROM A PATIENT CHECKING IN TO THE CHARGING OUT.   VERY EFFICIENT IN SCHEDULING  ESPECIALLY MULTIPLE FAMILY MEMBERS 

DENTIMAX 2020

I have used Dentimax software for 8 years and wouldn't use anything else.  I love how easy it is to use.  The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out.  One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.  

Love my Dentimax

Thanks for the great review Dr. Westfall! DentiMax Loves you too!
I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon. 
Thanks again!

From the first call, you are greeted with a friendly voice and someone ready to help from sales to support. When issues have aroused the support team has taken care of it immediately. The software has everything we want in practice management software. 

Everything you need in one software

Game changing for the Dental Industry

Easy company to deal with and great software

Hello Clive,
 
Thanks so much for the great review! I’d love to make your experience even better and get you some more training on the ledger. We do line item accounting, which is different than most dental software companies out there. It’s a great tool to have and makes true accounting a lot easier and more detailed.

DentiMax 18 comes with new and advanced report options that we’d be happy to show you as well, including production and detailed new patient reports, unscheduled treatment that you can search by code, and much more. The home page in DentiMax also does allow for graphing options as well, which can show you, and hear your ideas too! We are always willing to take suggestions from our customers, and make them happen, which is typically where our new features come from.
 
Please feel free to reach out to training@dentimax.com with a convenient option for you, and we can go through these points together!
Again, thank you for taking the time to give us your great feedback.
 
Sincerely,
Alicia

I called late on a Friday afternoon with a problem that I had no clue how to resolve with our DentiMax software and a technician named [SENSITIVE CONTENT HIDDEN] had it resolved in just a few minutes!  I am running an older version of the program and he was still able to get things fixed!  Thank a million [SENSITIVE CONTENT HIDDEN]!  

Thanks a million!!!

Switched from Easy Dental to Dentimax

Hi Emily! Thank you for taking the time to leave a review for us. We appreciate your feedback! We have a quick and easy payment screen you can use to enter individual or bulk checks that works just like an EOB reads. Additionally, you don’t have to create secondary claims, just mark the patient claim ready to bill after your primary pays (right click, change secondary status to ready to bill) and send the claim out! Nothing to create here— we automate it for you. Unfortunately we can’t convert all of your old data (100% data conversion is pretty unheard of in the industry unless it’s with the same company), but I am glad you have what you need to move forward. We will be happy to provide you additional training if you would like to walk through the payment or claim process—just let us know! Sincerely, DentiMax Training 

We are an oral sugery practice that has been using Dentimax for about 8 years  and have had nothing but positive experiences from sales, training and how user friendly this software has been.  We currently decided to upgrade to EHR and are very impressed with the transition. I would recommend any dental practice to utilize this software to generate a smooth daily workflow. 

Excellent for Oral Surgery Practices

simply amazing , affordable and do the job  

Thank you so much for your feedback.  DentiMax bridges to virtually every imaging software used in North America, including the following:  Dexis, Schick, Kodak, Suni, VixWin, Visix/TigerView, Eva, Prolmage, Dent-X, PlanMeca Dimaxis, , Apteryx, Belmont, Cliniview, CliniTouch, DDS ApWorks, ImageDDS, ImageXL, MaxView, PPDx, VisionDent, Lightyear, XDR, Dolphin Imaging, DentiMax Imaging and others.   In addition, DentiMax offers an Internet version of the software which gives you complete access to your practice data from any computer that has high-speed Internet capability; making the perfect solution for multi-location practices and billing services.

I use this software in my daily practice and I would recommend it to other dentists.

DentiMax Features

Features Summary

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