DentiMax Features

DentiMax

Online & On-Premise Dental software & digital sensors

4.53/5 (106 reviews)

Competitor Feature Comparison

2D Drawing
3D Imaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Authentication
Automatic Backup
Billing & Invoicing
Calendar Management
Calibration Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Communication Management
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Management
Document Storage
Document Templates
Drag & Drop
E-Prescribing
Electronic Payments
Email Invitations & Reminders
Financial Analysis
General Ledger
HIPAA Compliant
Image Analysis
Imaging and X-rays
Location Tracking
Medical Billing
Multi-Location
Orthodontic Charting
Patient Records Management
Periodontal Charting
Productivity Analysis
Progress Notes
Progress Tracking
Projections
Records Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Messaging
Scheduled / Automated Reports
Scheduling
Self Service Portal
Summary Reports
Task Planning
Task Scheduling
To-Do List
Treatment Planning
User Management
Video Support
Web Forms
Learn moreCompare App
2D Drawing
3D Imaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Authentication
Automatic Backup
Billing & Invoicing
Calendar Management
Calibration Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Communication Management
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Management
Document Storage
Document Templates
Drag & Drop
E-Prescribing
Electronic Payments
Email Invitations & Reminders
Financial Analysis
General Ledger
HIPAA Compliant
Image Analysis
Imaging and X-rays
Location Tracking
Medical Billing
Multi-Location
Orthodontic Charting
Patient Records Management
Periodontal Charting
Productivity Analysis
Progress Notes
Progress Tracking
Projections
Records Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Messaging
Scheduled / Automated Reports
Scheduling
Self Service Portal
Summary Reports
Task Planning
Task Scheduling
To-Do List
Treatment Planning
User Management
Video Support
Web Forms
Visit WebsiteCompare App
2D Drawing
3D Imaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Authentication
Automatic Backup
Billing & Invoicing
Calendar Management
Calibration Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Communication Management
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Document Management
Document Storage
Document Templates
Drag & Drop
E-Prescribing
Electronic Payments
Email Invitations & Reminders
Financial Analysis
General Ledger
HIPAA Compliant
Image Analysis
Imaging and X-rays
Location Tracking
Medical Billing
Multi-Location
Orthodontic Charting
Patient Records Management
Periodontal Charting
Productivity Analysis
Progress Notes
Progress Tracking
Projections
Records Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Messaging
Scheduled / Automated Reports
Scheduling
Self Service Portal
Summary Reports
Task Planning
Task Scheduling
To-Do List
Treatment Planning
User Management
Video Support
Web Forms
Visit WebsiteCompare App

DentiMax Feature Reviews

25 reviewers had the following to say about DentiMax's features:

Hosam A.

High flexibility with great value for money Dentimax easy to use and able to get your practice up and running in no time

2017-08-18

Dentimax open to bridge to any available 3rd party imaging system The dream sensor a state of art with high quality and high durability

Pros

Fast responding very rich with functionalities, the billing is powerful in away that it can meet up to date and even new challenges even with.

Cons

No inventory management The database could be better No multi location support Missing integration to medical EMR

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eileen J.

Dental Software

2017-02-10

From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.

Pros

Clinical, charting, imaging, and practice management integration.

Cons

Customer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering DentiMax

If you are looking a for a great value in comprehensive dental practice management software you should consider Dentimax.

Source: Software Advice
Helpful?   Yes   No

Response from Laurel


Hi Eileen,
Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.

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Brad C.

Dentimax is simply the best!

2016-10-29

Excellent integration with patient communicator and digital radiography.

Pros

The ability of dentimax to manage EVERYTHING. E-claims. Digital radiography.

Cons

Nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering DentiMax

Buy it. Learn it. LOVE IT!

Source: Software Advice
Helpful?   Yes   No
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Joann C.

2013-05-17

It keeps a list of appointments that were cancelled, but not rescheduled; as well as a list of patients who would be available to come in for a last minute availability.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Anita B.

Dentimax practice management and clinical software

2017-12-13

Pros

The practice management modules are excellent as well, allow for billing, and all financial reports needed to track productivity and revenue.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Maria P.

Great customer support & staisfation !

2017-09-28

Pros

Dentimax has several features to make it an efficient dental practice management software.

Cons

Text messages to inform patients regarding their scheduled appointments is an additional monthly fee

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Muhammad Haris I.

Good software for practice managers

2017-09-15

I use this software in my daily practice and I would recommend it to other dentists.

Pros

The patient chart feature is better than most other softwares that I've seen.

Cons

Another negative point that I found in the software is the inability to save pictures and x-rays loaded in the software to any external location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Scott B.

Dentimax Is the one !

2017-06-15

If I was starting a new dental office or looking for a way to save money, I would purchase Dentimax.

Pros

If you have any fears about the user friendliness of a dental management software, those fears will disappered with the use of Dentimax.

Cons

Everything that I require of a software in the dental office setting can be found in Dentimax. After using Dentimax for over ten years, I have no problems in the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kent S.

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

2016-10-29

One of the things that I like so much about DentiMax is its reporting and billing capability.

Pros

• I love the appointment book!

Cons

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering DentiMax

If you are looking for a complete system that is easy to use, go with DentiMax. Also, don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Source: Software Advice
Helpful?   Yes   No
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Waty W.

pleasing and satisfying product

2016-07-19

Pros

This Practice Management solfware is user friendly and offers many features.

Cons

We have been using Dentimax for over 3 years. So far, we have not encounter any disapointment. Everything is working perfectly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DentiMax

I will strongly recommend Dentimax for its practicality, simplicity, effortable price, and excellent support.

Source: Software Advice
Helpful?   Yes   No
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April W.

Love my Dentimax

2018-07-17

I love how easy it is to use.

Pros

Dentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance.

Cons

But it's easy!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DentiMax Dental Software


Thanks for the great review Dr. Westfall! DentiMax Loves you too!
I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon.
Thanks again!

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Emilie M.

Update of my previous review

2014-07-31

Pros

That includes practice management, and the document center.

Cons

I'm still waiting for tech support to provide a solution to the access violation notification we get when closing down the program, and also to fix the password issue (the program doesn't prompt the user to change their password even if the option is selected).

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering DentiMax

Make sure you get all the details on the practice management and financial portion of the software before you purchase. Ask for a demo, and review everything from billing to payment collection to monthly reports

Source: Software Advice
Helpful?   Yes   No
Read more
Joann C.

Dentimax X-ray and Sensors

2014-06-12

Pros

Dentimax x-ray works seamlessly with Denitmax Practice Management software. Patient information is automatically sent to positively identify each patient: no more hoping that birthdates and other identifiers are entered by the staff.

Cons

There are problems using the front USB connections on HP computers that can make connection difficult. The back USB connections work fine.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering DentiMax

Be sure your software uses standard Windows commands.

Source: Software Advice
Helpful?   Yes   No
Read more
Brittney W.

Dentimax is best by far! Easy to learn and offers awsome functions.

2017-09-20

I no longer have to toggle between two separate offices with two separate schedules. I can view everything on one screen.

Pros

Adding new patients is a piece of cake.

Cons

I'd like to be able to edit our reports in a little easier fashion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew d.

Perfect fit for any office!

2019-06-03

Tracking and following up with patients is extremely easy and the software helps the staff be more efficient in their roles.

Pros

The software is easily expandable, the appointment book pro is excellent and the support team has never let me down.

Cons

There is usually a large gap in between interface updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from DentiMax Dental Software


Andrew, Thanks so much for taking the time to write a review on DentiMax! We are so glad that our software fits your needs and our relationship with you has been mutually enjoyable! Don't hesitate to reach out on anything we can help with!

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Nicholas R.

Dentimax is great!

2018-03-19

I have experience with other dental practice management software, but Dentimax is my favorite.

Pros

Customer service is second to none.

Cons

I don't have any complaints really. It has been a very positive experience for myself and the rest of the office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eileen J.

User friendly and easy to learn

2017-09-20

Pros

Ease of use, scheduling and ability to customize to our practice.

Cons

Customer service hold use to take awhile but lately, there has rarely been much of a wait if one at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kent S.

2013-05-22

My front office was impressed with the scheduler and the customizable reports they were able to create that gave them the exact information they were looking for from the software.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Joann C.

This EHR certified software is easy to use and get up to speed.

2016-03-10

It interfaces easily with NEA and e claim clearinghouses.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
LIL P.

DENTIMAX 2020

2020-02-13

VERY EASY TO MANAGE THE FRONTDESK FROM A PATIENT CHECKING IN TO THE CHARGING OUT.

Pros

EVERY FEATURE IS USER-FRIENDLY I LOVED THE 2018 VERSION BUT I WILL SAY DENTIMAX HAS OUTDONE THEMSELVES ON THE 2020 VERSION.

Cons

I HONESTLY HAVE NO COMPLAINTS & IF I DID FIND A PROBLEM IT WAS CORRECTLY OR TAKEN INTO CONSIDERATION FOR AN UPGRADE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Hosam A.

simply amazing , affordable and do the job

2016-08-29

Pros

user friendly powerful billing capabilities built-in report writer very impressive support team with amazing response time easy interface to 3rd party systems bridging almost done for all imaging software

Cons

wish if its web based and wish if it support unicode characters

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DentiMax

take full scripted workflow scenario test , check ability to bridge to 3rd party imaging softwares check possibility to custom your own reports possibility to read your data in case you decide to move into another software

Source: Software Advice
Helpful?   Yes   No

Response from Alicia, DentiMax


Thank you so much for your feedback. DentiMax bridges to virtually every imaging software used in North America, including the following: Dexis, Schick, Kodak, Suni, VixWin, Visix/TigerView, Eva, Prolmage, Dent-X, PlanMeca Dimaxis, , Apteryx, Belmont, Cliniview, CliniTouch, DDS ApWorks, ImageDDS, ImageXL, MaxView, PPDx, VisionDent, Lightyear, XDR, Dolphin Imaging, DentiMax Imaging and others. In addition, DentiMax offers an Internet version of the software which gives you complete access to your practice data from any computer that has high-speed Internet capability; making the perfect solution for multi-location practices and billing services.

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Jeffrey g.

support

2020-01-20

[SENSITIVE CONTENT HIDDEN] in training was and is fantastic- takes her time and explains the information in an easy to understand way

Pros

ease of use and not costly to maintain- reports keep you up to date on your practice

Cons

not designed for a specialist- my office has had to adapt but overall minimal problems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tammy I.

Best software I've used in a Dental office

2018-03-23

I've used DentiMax at the office I'm in for over 3 years now and love the program. With using other programs over the years I found Dentimax was the perfect choice for our office with the way navigation and great customer support.

Pros

Fast and easy checkout as well as scheduling recall during checkout!

Cons

It was missing a few reports in the beginning but that was swiftly taken care of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lisa T.

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!! MAYBE THEN CHANGES WOULD BE MADE!!!

2016-10-27

We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies. Have been using this program for 3 years. Previously had Datateam. Although there are decent features with this Program, there are so many that shouldn't even be an issue. I am not the type of person who needs Support for how to work the Dentimax Program. However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems. An example, there is a 1 cent rounding problem. The program tells you what the patient's balance is, then they pay it in full. When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent. If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

Pros

We like the email appointment reminders.

Cons

I decided to write this review after getting another rejection from an insurance company rejecting a cleaning and exam due to frequencies on a patient having the 2/12 months frequency plan.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10

Recommendations to others considering DentiMax

Pay a little more to get a Dental Program that has features that should be standard on a Dental Program.

Source: Software Advice
Helpful?   Yes   No

Response from Alicia


Hi Lisa,

I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them!

In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you.

Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end.

1) Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature.
2) Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so.
3) We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you.
4) Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default.
5) The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item.
6) DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved.
7) Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too.

We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list!
Thank you kindly.

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Daniel D.

dentimax has made my office very efficient

2017-07-26

files , recalls, ledgers, insurance filing, billing procedures, notes, scheduling patients on and on, its a tall order, but not for dentimax.They have made my self and my office staff very happy. the support team is very helpful and always eager to help us learn more.

Pros

dentimax is very easy to learn and use and the support team is very friendly and helpful.

Cons

that it was not around 20 years ago! I wish that dentimax had some hours of opening on Saturday, even if it was just afew hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more