DentiMax Pricing Plan & Cost Guide

DentiMax

Online & On-Premise Dental software & digital sensors

4.55/5 (102 reviews)

DentiMax Pricing

Starting from: $49.00/month

Pricing model: One Time License, Subscription

MONTHLY PLANS:

Starter: $49 / month*
Standard: $99 / month*
Complete: $199 / month*

*Also requires $199 setup fee. For cloud versions, more than one provider requires an additional fee.

TRADITIONAL ONE-OFF PRICING:

DentiMax: $499 single computer, $1799 for networks
DentiMax Advanced: $998 single computer, $2499 for networks
DentiMax Bundle: $2349 single computer, $4249 for networks

Competitors Pricing

ClinicSourceⓇ

Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

MedicsRIS

Starting from: $450.00
Pricing model: Subscription

OD Link

Starting from: $125.00
Pricing model: One Time License, Subscription
Free Trial: Available (No Credit Card required)

PIMSY

Starting from: $30.00
Pricing model: Subscription

Pricing Comparison

How does DentiMax compare with other Healthcare & Pharmaceuticals apps?

Subscription plan?

DentiMax



100% of apps offer a
subscription plan

Free trial?

DentiMax



60% of apps have a
free trial

Free plan?

DentiMax



9% of apps have a
free plan

Pricing Comparison

Healthcare & Pharmaceuticals app prices shown are $/month




DentiMax Pricing Reviews

Pros
  • Easy to use Affordable Great customer support
  • Day to day function. Affordability and electronic claim generation.
  • Dentimax is very easy to use and reasonably priced. It has all the tools needed to run a dental office.
  • Clinical, charting, imaging, and practice management integration. Cost effective practice management system.
Cons
  • N/A
  • Nothing.
  • Would like for it to have an ortho component or and endo component. No other complaints about the software.
  • Not very compatible with Dental Hygiene clinics and tech support is substandard. It takes a few steps to do a job.
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about DentiMax's pricing:

Kent Stapley

DentiMax is a company I can rely on to help me manage and organize my private practice.

Used daily for 2+ years
Reviewed 2017-10-03
Review Source: Capterra

An excellent value. Solid , intuitive, software at a low price in comparison to other practice mgmt. programs.

Pros
It is simple to track scheduled production, and collections as they occur throughout the day. I really like that feature and look at that screen many times each workday. I also like how the DentiMax staff can design any report for me that I would like my software to generate. This allows me to have just the information I want from my software, whenever I need it. I also like the seamless integration between DentiMax and DentiMax Imaging. The imaging program is top-notch and allows me to diagnose with confidence. The Dentimax staff applied special "filters" to my imaging program which allows me to have the clearest images of any of my colleagues!

Cons
There are a somewhat limited number of icons to use on the charting screen and I would like to see those expanded. I understand an update to the software is coming soon however which will improve the selection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Elson Barci

I will think again

Used occasionally for free trial
Reviewed 2019-03-05
Review Source: Capterra

Overall experience was good

Pros
I will think twice and see others if I don’t find cheaper product I will continue to use this one , I liked how fast the customer service answered to my problem though

Cons
I didn’t like a lot the price , I would like to have any coupon or suggestions for better resolve the teeth products I wanted

Response from DentiMax Dental Software


Hi Elson, Thanks so much for taking the time to write a review! I¿m so glad you enjoyed the trial. We have several packages that allow you to stair step in pricing, and I am certain we can find something to fit your budget. Give us a call and we will be happy to help!

Sincerely,
Alicia Dieujuste

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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DentiMax

Online & On-Premise Dental software & digital sensors

David Ellinger

OUTSTANDING CUSTOMER SUPPORT^

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Software Advice

For the money, or any amount of money for that matter, this software provides everything I could possibly need, and then some. ABSOLUTELY get a trial program, I think you will be impressed. Don't let the low price keep you away-it is a powerful tool.

Pros
They have thought of everything necessary in a dental software program. As a pre-computer person, still find the basic functions easy to use, very intuitive. On the two occasions that I've needed support, they have been very prompt, the most recent session with Alicia was especially great. The phone was answered immediately, and she guided me through the issue. On another occasion, when it was anticipated that there might be a wait, they advised me to e-mail a complete list of my issues and arranged a dedicated time so everything could be taken care of at the least inconvenience to me.

Cons
Truly no issues with the program. Any problems I've had were strictly due to my shortcomings as a computer illiterate.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Meg Dilger

Dentimax is a true partner for our dental practice.

Used daily for 2+ years
Reviewed 2017-06-16
Review Source: Software Advice

Dentimax is a great investment at a competitive price!

Pros
The system upgrade was smooth and on site training was spectacular. There are many features that allow efficiency in your practice.

Cons
There doesn't seem to be negatives, because support is there to help. Everything is streamlined resulting in a positive outcome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Monique Lindsey

Dentimax is not very user friendly but if you are working on a budget it might be one to consider.

Used daily for 1-2 years
Reviewed 2018-12-17
Review Source: Software Advice

Pros
The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.

Cons
The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.

Response from Alicia


Hi Monique,

Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs.

1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591

2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”.

3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require.

4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well.

Please let us know if you would like additional assistance in training.

Thank you kindly,
Alicia Dieujuste

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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DentiMax

Online & On-Premise Dental software & digital sensors

April Westfall

Love my Dentimax

Used daily for 2+ years
Reviewed 2018-07-17
Review Source: Capterra

I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.

Pros
Dentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful.

Cons
It's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy!

Response from DentiMax Dental Software


Thanks for the great review Dr. Westfall! DentiMax Loves you too!
I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon.
Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Peter Yang

DENTIMAX

Used daily for 2+ years
Reviewed 2017-06-16
Review Source: Software Advice

Best software on the market!

Pros
Dentimax is very easy to use and reasonably priced. It has all the tools needed to run a dental office.

Cons
Would like for it to have an ortho component or and endo component. No other complaints about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Holly Rynard

With many obstacles -Dentimax meets the needs at a below level.

Used daily for 2+ years
Reviewed 2018-12-06
Review Source: Software Advice

If you’d like a simple straightforward system- then I would not recommend this one.

Pros
The price is somewhat ok for the software. The recent upgrade of the chart is more adaptable. I also like the templates I created.

Cons
Not very compatible with Dental Hygiene clinics and tech support is substandard. It takes a few steps to do a job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Darlene Diebold

Dentimax

Used daily for less than 6 months
Reviewed 2017-02-10
Review Source: Software Advice

A couple of glitches starting out but fabulous customer support getting this product set up for our office. The product is affordable and there were no surprise fees popping up after the contract was signed as with another company I previously signed on with. Very happy with Dentimax :)

Pros
Easy to use Affordable Great customer support

Cons
Can't put my logo on my paperwork. Occasionally freezes and I have to get out and sign in again...but I think they all do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Phuu Han

Only to ones who have experience with practice managment softwares

Reviewed 2015-04-20
Review Source: Software Advice

Pros
Day to day function. Affordability and electronic claim generation.

Cons
Not fully integrated even with own document center and imaging software. Claim submission is not what I expected. When we bought the software, we were told that it is integrated with electronic claim submission and electronic attachment submission. It seems not true anymore.

Response from Alicia, DentiMax


Thank you for the feedback! DentiMax does offer tight E-Attachment & E-Claims integration through one of our partners. If you go to an outside source, you can still use the services, but it will not integrate seamlessly inside our program. Our integrated attachments is as easy as clicking through a column of buttons that walks you through each step of adding an attachment to your claim. Our E-Claims is as simple as clicking “Send E-claims” and your bulk claims or individual claim has been sent with just one click! If you aren’t using the program in this way, be sure to call the training department and we will personally walk you through it. We want the process to be streamlined and easy for you in every way possible!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Amanda Kerth

Features, function and customer service are top notch!

Used occasionally for 1-2 years
Reviewed 2017-04-11
Review Source: Software Advice

Fantastic product that provides an affordable software solution with all the bells and whistles! Customer service is absolutely second to none! A rare combination for a 'software' company! I highly recommend DentiMax.

Pros
Features and function rich, affordable, user-friendly, provides a great workflow which increases production. Dream Sensors set this software apart from anything on the market. Customer service is top notch!

Cons
Nothing. Needs more exposure on the market! Dental practitioners finally have an affordable choice for their offices!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Dr. Susan Peng

A real breeze to use

Used daily for less than 6 months
Reviewed 2019-02-21
Review Source: Software Advice

VAlue for money for sure.

Pros
Everything. Charting, accounting, convenience and accuracy.it is easy to learn and use. Doesn’t take too many clucks to go back and forth.

Cons
I dont think there are any. wish we had a cloud based software.otherwise all is fantastic.nothing really is bad about this software

Response from DentiMax Dental Software


Dr. Peng, you are the best! Thanks for the great review! We are offering a cloud solution where you can access DentiMax through the internet! We would be happy to chat with you about it when you have time. Our team can be reached at pmsales@dentimax.com if you'd like to set an appointment that works for you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Kent Stapley

Reviewed 2013-05-22
Review Source: Software Advice

I made the move to DentiMax when my old program had become very unstable and the their support department was unable to help me in stabilizing my system; we were constantly doing "rebuilds" which were annoying and expensive! DentiMax was an easily affordable alternative for me, as I wasn't very excited to pay what it normally cost for a reputable practice management system that I could rely on to convert my data. DentiMax put me at ease and converted my data without much trouble. The price was nice, and the cost was a fraction of what it would have been if I had updated my old software. My staff was pleasantly surprised to see how much quicker they were able to chart existing restorations and new treatment in the back. My front office was impressed with the scheduler and the customizable reports they were able to create that gave them the exact information they were looking for from the software. I have also appreciated the open nature of DentiMax. I don't have to use their intraoral camera or their imaging software or their digital sensor or their anything! Dentimax will help me incorporate my peripheral equipment, rather than block those things out and force me to buy their own approved and overpriced proprietary devices. I would definitely recommend this software to anyone who is ready to regain control over their practice management software situation, become a little more free from their dental supplier, and the dictates of their software company. It is very intuitive and easy to use. I just don't have anything bad to say about it!

Rating breakdown

Ease of use
Features
Customer support

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DentiMax

Online & On-Premise Dental software & digital sensors

Meg Dilger

A GREAT addition to a dental practice

Reviewed 2016-03-10
Review Source: Capterra

DentiMax is easy to use and affordable. DentiMax x-ray works well with DentiMax Practice Management Software. The x-ray sensors are designed well with excellent x-ray definition. The software trainer (Alicia) is outstanding! The two day training was packed with helpful hints on the features and practical use. It was a smooth transition in my office. DentiMax is the third software package I have used and by far is superior. Tech support is excellent and easy to work with. So far, my experience has only been positive. The product is working smoothly for the dentist and front desk. DentiMax's website is pretty detailed and sales rep helpful. It is a great buy for the price!

Rating breakdown

Ease of use
Customer support

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DentiMax

Online & On-Premise Dental software & digital sensors

Joann Carr

This EHR certified software is easy to use and get up to speed.

Reviewed 2016-03-10
Review Source: Capterra

The scheduling section of the program is very powerful allowing the user to customize it to the preferences of the practice. It interfaces easily with NEA and e claim clearinghouses. The cost for the software is easy on the budget and gives you more bang for your buck than any other software we have looked at. Its the best software value out there!

Rating breakdown

Ease of use
Customer support

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DentiMax

Online & On-Premise Dental software & digital sensors

Michael Cooley

Since upgrading

Used daily for 2+ years
Reviewed 2019-02-09
Review Source: Software Advice

Great product and value with really good support if needed

Pros
Several of small bugs have been corrected.on the 2018 upgrade. The integration of practice finances, with clinical relevant documentation and dentimax imaging make this all you need to run a practice. Offers a cloud based or server based option, text and email notifications, so u don't have to use outside vendors

Cons
Really none significant. There are a few tasks that require sequencing and careful execution, but once you have done it a couple times it's easy. Like applying credit adjustments where you want them to go, and billing secondary claims

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Lisa Tatangelo

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!! MAYBE THEN CHANGES WOULD BE MADE!!!

Used daily for less than 6 months
Reviewed 2016-10-27
Review Source: Software Advice

We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies. Have been using this program for 3 years. Previously had Datateam. Although there are decent features with this Program, there are so many that shouldn't even be an issue. I am not the type of person who needs Support for how to work the Dentimax Program. However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems. An example, there is a 1 cent rounding problem. The program tells you what the patient's balance is, then they pay it in full. When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent. If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

Pros
We like the email appointment reminders. We recently signed up with ZipWhip (awesome product) so we can text patients using our office landline. $20 unlimited texts. Rumor has it Dentemax is finally coming into the texting age and they will be charging $30 a month for 500 texts. Since we text way over that we will probably stick with ZipWhip since it is so easy to use, unlimited texts and cheaper. Other Pros......I guess right now I am so frustrated because I know all the issues we have to deal with on a daily basis should not be a problem and it is overshadowing the good of the program.

Cons
1.) HUGE, HUGE, HUGE PROBLEM!!!!!...... a dental program that does not allow you to choose prophy frequencies of 2/12 consecutive months. They only allow you to pick 1/___ months. This does not help at all with the people having the 2/12 consecutive months. I decided to write this review after getting another rejection from an insurance company rejecting a cleaning and exam due to frequencies on a patient having the 2/12 months frequency plan. The prophy was done 6 months from the last cleaning but not 12 months from the prophy before the previous one. This makes patients angry having to pay for a check up! They hold us responsible for when their insurance will pay for their cleanings. So either charge the patient and lose them, or write off and lose money. When I called Dentemax about this problem I was told "most people have the 1/6 mos" and the gentleman from Dentemax had never heard of cleanings 2 in12 months. Seriously!!! This should be a STANDARD FEATURE in any Dental Program. You should not manually have to check this manually for every patient!!!! 2) Cores - It is general dental office knowledge that cores are Class III for 99.9% of patients with Insurance. Dentemax has Cores defaulted to Class II. So if you want the program to calculate the core copay correctly, you have to figure it out manually and adjust insurance estimate w on each and every core you ever key in. Or, you can go into every insurance plan and manually classify the code as Class III. (Right now just for Delta Dental we have 200 insurance plans in the computer. So that would mean making that adjustment 200 times for Delta, not including every other Insurance plan we have) 3. Unable to print out an envelope to a Patient or an Insurance Company unless we have a special printer. Come on!!! So we manually write out addresses. Lots of fun!! Plus the Statements aren't aligned to put into a window envelope. You have to do oragami so the address on the Statement shows in the envelope window. 4. Walk out Statements are confusing and hard to understand for Patients. Be ready to try and explain the bill. 5. For some reason when you are in the patient ledger and tell a patient what their balance is, then they give you payment, you go into "Add Patient Payment", the balance is different a lot of the time for no rhyme or reason. 6. When services are keyed in, a lot of the time Dentemax does not take into account the insurance and charges everything to the patient. Then we need to pull out our calculators and manually figure out the copay and then adjust the insurance adjustment for each procedure. this happens about 75 percent of the time. 7. The Scheduler, could we possibly make the Calendar a little smaller!!!!!!! Take a look at their Scheduler Screen, see that little box in the top left hand corner, see the little arrows...... you have to hit those little arrows to get from month to month. Hopefully you didn't have too much caffeine that morning and your hands aren't shaky. There is a lot of empty space on the lower left of the Scheduler Screen. How hard would it be just to have the months listed so you can easily click on the month you want to get to?!?!?!?! I could go on and on.

Response from Alicia


Hi Lisa,

I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them!

In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you.

Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end.

1) Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature.
2) Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so.
3) We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you.
4) Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default.
5) The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item.
6) DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved.
7) Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too.

We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list!
Thank you kindly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Christopher Linscott

DentiMax after the first year in application....

Reviewed 2016-01-19
Review Source: Software Advice

Pros
Great customer support, I always get resolution to my questions and issues are resolved in a very timely manner, even with the time zone differences. Tech support is fantastic, I email questions and usually have resolution within a couple hours. The big suppliers sometimes took weeks to solve issues.

Cons
It would be nice to have two years of tech support included in the package price, maybe that was offered, but I don't honestly remember. I also have an intraoral camera that I've never been abke to function correctly. Not a big deal.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Eileen Jones

Dental Software

Used daily for 2+ years
Reviewed 2017-02-10
Review Source: Software Advice

While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.

Pros
Clinical, charting, imaging, and practice management integration. Cost effective practice management system.

Cons
Customer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.

Response from Laurel


Hi Eileen,
Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Marie Mick

Dentimax has made my job easier

Used daily for 2+ years
Reviewed 2017-06-15
Review Source: Software Advice

Pros
I enjoy Everything this software has to offer! Were can you get an amazing value with such customization of use from a product, DENTIMAX.

Cons
There is nothing that I do not like about this product. The quality and ease is exceptional. I have used another BIG name software out there, and thought they were really good until I started using DENTIMAX!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Brad Cottle

Dentimax is simply the best!

Used daily for less than 6 months
Reviewed 2016-10-29
Review Source: Software Advice

Dentimax is simply the best practice management software on the market. Easy to learn. Easy to use. Excellent integration with patient communicator and digital radiography. Excellent support. Very affordable!

Pros
The ability of dentimax to manage EVERYTHING. E-claims. Digital radiography. Patient communicator. Intra-oral camera. I mean EVERYTHING.

Cons
Nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Nicole Pollard

Excellent for Oral Surgery Practices

Used daily for 2+ years
Reviewed 2016-11-14
Review Source: Capterra

We are an oral sugery practice that has been using Dentimax for about 8 years and have had nothing but positive experiences from sales, training and how user friendly this software has been. We currently decided to upgrade to EHR and are very impressed with the transition. I would recommend any dental practice to utilize this software to generate a smooth daily workflow.

Pros
User friendly, smooth data xfer, knowledgeable and experienced training reps, cost efficient and has been keeps lastest updates readily available.

Cons
N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DentiMax

Online & On-Premise Dental software & digital sensors

Mark Miller

Great potential, great first impression, poor execution

Reviewed 2014-04-22
Review Source: Software Advice

Pros
They have very responsive support and training staff. The detailed product help files that are packaged with the product are full of very useful information. There are lots of training materials online. Compared to the competition, it's probably the most user-friendly interface. It doesn't require expensive hardware run.

Cons
It's not designed for modern small office networks with domain security. DentiMax requires all users that work with DentiMax to have administrative rights to the PC the software is on. This opens the PC and the network it's on to security breaches since everyone can access everyone else's files on the PC. It performs poorly compared to competitors. The response time is around 3-5 seconds for Patient record retrieval on a 1 Gbps network and high powered servers. This happens for most clicks on the screen when checking a patient in. It makes conducting business on a busy day very frustrating. There are numerous little issues such as the mouse cursor not changing to an hour glass to let you know it's thinking. You keep clicking again and again, wondering if the software is stuck. This eventually causes a problem where support has to go to the DentiMax server and clean up "dead" connections. Closing the program causes a bunch of error messages to appear on screen that you must close individually or kill using the task manager. This happens 98% of the time you close the program. DentiMax is aware of the issue but appears unable to fix it, even after being aware of it for over six months. The DentiMax feature to force users to change their passwords does not work, and support hasn't been able to figure out why either. DentiMax imaging allows any user with access to a DentiMax PC - even with the lowest access rights - to reach directly to the server the images are on and delete those images - even all of them, everything at once. They can't see the images, but they can delete them all. Imaging is not client-server software. There is no server keeping everything safe, and the software requires users to have local administrator access to the image storage folder to work. I luckily I had backups when some images where inadvertently deleted. Their document imaging system doesn't work well in Windows 7. It works well with Windows XP. Windows XP is no longer supported by Microsoft. Again, we had to call support to help them make things more stable for us. The online help for DentiMax is great. The report designer is a third-party product DentiMax purchased. The online help tells you to get the user guide for the reporting tool from the install CD, but there is no documentation on the install CD.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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DentiMax

Online & On-Premise Dental software & digital sensors

David Ellinger

Ten years+ with Dentimax and still a happy user.

Reviewed 2016-12-07
Review Source: Capterra

If considering this software, I suggest you get the DEMO disk, as I did more than ten years ago. At the low pricepoint I was somewhat skeptical as to how good it could really be. Well after perviewing the DEMO I purchased the program and have not looked back. It does everything I need and more. I was an early EASY DENTAL user, and just got tired of the spiralling support costs. I also used TDOCS which was a very good program, but looked at the Dentimax Demo, and at the price decided to go for it. Like all good, well supported software companies, Dentimax has continued to improve their product. They are listening to the users! And speaking of support, the support I have received has always been prompt, courteous and they work with you until the issue is addressed and fixed, not that there have been very many. I recently upgraded to the latest version and they were great to transfer data, install the system, and included a thirty day free support should any issues arise. I know I gave across the board 5 Stars, but I have been that satisfied.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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DentiMax

Online & On-Premise Dental software & digital sensors

Marvin Amaretto

Leading Industry Standard?

Used daily for 6-12 months
Reviewed 2018-11-26
Review Source: Software Advice

I like it that when you need a refresher or understanding of how something works there are people that you can call and they will talk to you with step by step instructions on how to get it done. If you don't know if something can be done then they will also help you out.

Pros
Looking for something easy to use? With decent technical support and great prices? Sounds good? I will recommend this to anyone that is running a dental office because this offers all of those. It is simple enough to use even if you never used something like this before. You can make charts with ease. I know a company that has been using this for many years and they always recommend this, thus this is the reason to why I've been using this. Now I will recommend this to everyone.

Cons
I would like to see the software automatically update. I know that can be done easily with an update? I have dealt with some of the tech supporters that are rude. I don't know if they were having an off day or not but if so they should not work that day because they can make the days of the people they talk to upset.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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DentiMax

Online & On-Premise Dental software & digital sensors