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Dentrix Ascend vs CareCru Comparison

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Overview

Category Leaders

Dentrix Ascend by Henry Schein One is a cloud-based dental practice management software offering users business, front office,...

CareCru is the creator of Donna, a virtual dental practice assistant that helps grow and manage your practice.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$248/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

63

19

4

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Another great aspect to this software, since it is web based they are able to continually update and make it even better, this has been great, we are happy with everything they have created.
The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem.
The best thing i like in this software is there user friendly functionality which make it so different and valuable to all.

Pros

Not enoughreviews yet

Cons

Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls.
Reports are confusing The interactive part is especially difficult to use.
Lagging response due to internet speed and connection. Separate module for xrays.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features33
  • 2D Drawing
  • 3D Imaging
  • Accounting
  • Applications Management
  • Appointment Management
  • Billing & Invoicing
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Confirmation/Reminders
  • Customer Experience Management
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Document Imaging
  • Drag & Drop
  • Email Invitations & Reminders
  • Image Analysis
  • Imaging and X-rays
  • Invoice Management
  • Loyalty Program
  • Medical Billing
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Orthodontic Charting
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Social Media Integration
  • Summary Reports
  • Tagging
  • Task Planning
  • To-Do List
  • Treatment Planning
  • User Management
  • Total features23
  • 2D Drawing
  • 3D Imaging
  • Accounting
  • Applications Management
  • Appointment Management
  • Billing & Invoicing
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Confirmation/Reminders
  • Customer Experience Management
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Document Imaging
  • Drag & Drop
  • Email Invitations & Reminders
  • Image Analysis
  • Imaging and X-rays
  • Invoice Management
  • Loyalty Program
  • Medical Billing
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Orthodontic Charting
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Social Media Integration
  • Summary Reports
  • Tagging
  • Task Planning
  • To-Do List
  • Treatment Planning
  • User Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Dentrix Ascend vs. CareCru

See how Dentrix Ascend and CareCru stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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