myUnity Home Care & Hospice Features

myUnity Home Care & Hospice

Electronic Health Record management for home care & hospice

4.32/5 (115 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Scheduling
Assessment Management
Bereavement Management
Billing & Invoicing
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Compliance Management
Compliance Tracking
Confirmation/Reminders
Content Library
Customizable Fields
Customizable Forms
Customizable Reports
Data Transformation
Document Review
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
Electronic Submission
Employee Management
Employee Self Service
Facility Scheduling
For Non-Medical Care
Forms Management
HIPAA Compliant
Initial Assessments
Insurance Management
Medical Billing
Medication History
Mobile Access
Multi-Provider Practice
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Progress Reports
Progress Tracking
Project Management
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Status Tracking
Summary Reports
Task Scheduling
Time Tracking by Client
Treatment Planning
Volunteer Management
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API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Scheduling
Assessment Management
Bereavement Management
Billing & Invoicing
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Compliance Management
Compliance Tracking
Confirmation/Reminders
Content Library
Customizable Fields
Customizable Forms
Customizable Reports
Data Transformation
Document Review
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
Electronic Submission
Employee Management
Employee Self Service
Facility Scheduling
For Non-Medical Care
Forms Management
HIPAA Compliant
Initial Assessments
Insurance Management
Medical Billing
Medication History
Mobile Access
Multi-Provider Practice
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Progress Reports
Progress Tracking
Project Management
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Status Tracking
Summary Reports
Task Scheduling
Time Tracking by Client
Treatment Planning
Volunteer Management
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API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Scheduling
Assessment Management
Bereavement Management
Billing & Invoicing
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Compliance Management
Compliance Tracking
Confirmation/Reminders
Content Library
Customizable Fields
Customizable Forms
Customizable Reports
Data Transformation
Document Review
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
Electronic Submission
Employee Management
Employee Self Service
Facility Scheduling
For Non-Medical Care
Forms Management
HIPAA Compliant
Initial Assessments
Insurance Management
Medical Billing
Medication History
Mobile Access
Multi-Provider Practice
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Progress Reports
Progress Tracking
Project Management
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Status Tracking
Summary Reports
Task Scheduling
Time Tracking by Client
Treatment Planning
Volunteer Management
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myUnity Home Care & Hospice Feature Reviews

25 reviewers had the following to say about myUnity Home Care & Hospice's features:

Stephen B.

Program has too many issues.

2017-11-07

Need better training video base on discipline (scheduler, biller, RN, CNA...etc)

Pros

Easy to log on. some reports are helpful.

Cons

Difficult to QA a record Need to use "printable view" to see full continents of a field Scheduling is too difficult and doesn't warn you of any overlaps No cell phone app no GPS tracking no billing no ability to message employees

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
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Becky H.

Sofware Administrator's Perspective

2016-09-09

Pros

The clinician's transition to deVero charting is made easier by the note format and architecture.

Cons

I would prefer for the billing module to reside within deVero versus through a third party partner (not very helpful or responsive).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering myUnity Home Care & Hospice

Document your process flows before purchasing a software to ensure that it will meet your critical needs. Evaluate your need for data and identify your reporting needs ahead of time to ensure that the vendor can handle. Identify super users within your workforce that can assist with training and answering questions. Develop employee user groups so that communication freely flows regarding wants/needs from the clinicians.

Source: Software Advice
Helpful?   Yes   No
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April R.

It works, but we had to put alot of time and effort to get it there

2016-09-13

Pros

I appreciate the low cost when compared to other systems out there.

Cons

This is a compliance and operational nightmare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

4/10

Recommendations to others considering myUnity Home Care & Hospice

When someone tells you they are offering a fully customizable software system, assume they are lying. None of the softwares we have reviewed (or are currently using) have been able to meet that promise.

Source: Software Advice
Helpful?   Yes   No

Response from Robert


Thank you for taking the time to write this review. We appreciate your feedback about the customization process within DeVero and we are truly sorry for the rocky experience that you've had. Occasionally, customization work can take some time to get exactly right and to match the customer specifications. We are constantly improving our internal processes and adding more resources to our team, so that we can support each of our customers' unique needs. We will continue to work with you to get your form customizations working properly and running smoothly.

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Donna R.

My Unity Hospice

2020-01-15

Able to get our claims filed and paid.

Pros

Support is quick to respond when I have a problem.

Cons

Not always easy to understand how to find the reports.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Leah S.

Good

2020-01-09

Able to view documents in real time

Pros

Easy of use. User friendly.

Cons

Would like better customer service and ease of reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Kristin E.

Devero Review

2020-01-09

Pros

Ease of use for clinical staff, basic forms, quick and easy. HAS support is awesome.

Cons

Reporting, scheduling, knowledge of some of the support staff for devero, not very helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Misty E.

Great Product!

2020-01-09

Pros

It is very user friendly and the way you can customize the dashboards makes it that way.

Cons

Wish on the schedule frequency we could add the days of the week would make it easier if patients had multiple visit and different HHA's on the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Patrice K.

Devero is very condensed but very comprehensive and easy to follow. It is very easy to teach it

2017-11-01

Compliance and easy function with teaching others in the field.

Pros

Easy to use and very easy for new staff to catch on.

Cons

It's very home health base. For hospice it needs some work but not a lot. Common hospice scales not included.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Wanda P.

Like DeVero's flexibility

2016-12-09

The reporting capabilities are great and it's the easiest system I have used to navigate through a medical record . Document manager and secure communication are opening up a whole new avenue for us at our agency .

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Khimya L.

Devero Software

2018-04-04

Overall this is a very user-friendly software with minimal complications.

Pros

I enjoy the easy navigation and select an action drop down menu.The select an action drop down menu is excellent way to to track which phase the document is currently in.The view online activity is also an excellent tool to check the status of every document in the system.The integration log is also a great tool to check if any export was a success or failure and the reason for the failure.The custom reports, patient dashboard and library is also very informative tool.Also all documents can be uploaded with ease so we can operate in a totally paperless environment.

Cons

I am disappointed on seeing the PT and OT Eval in the non-category section rather than being in the PT and OT section. This is very confusing.Also sometimes the oasis export fails which can be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anthony N.

Easy to use with annoying issues at times

2020-01-09

Examples are faxes failing, reports taking long to load, and problems with Devero not working.

Pros

Ease of use and clean user interface from an office standpoint

Cons

Customer service is not that great, I would often contact support with a list of things that I need help with such as adding a mark to a report.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Patrick L.

A nice upgrade, not perfect.

2019-12-10

overall positive, an improvement from previous with exception of integrated schedule. more efficient documentation time, easier to find information in the chart/episodes.

Pros

secure access from any device, validation tool to make sure you didn't miss something crucial.

Cons

i feel the integrated schedule for individual users could be me user friendly and maybe should have 'browse' or 'edit' feature for ourselves and other users to look at co-worker's schedules, add meetings, notes to follow up with, etc.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Netsmart


Thanks for taking the time to review myUnity. We agree having secure access from any device is critical! Great news, enhancements are coming to scheduling in Q1 of 2020 so look for that soon.

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Joseph S.

Easy to understand software

2020-01-09

Pros

Devero has a nice workflow that is easy to understand.

Cons

It's also less integrated with it's companion billing system than I would prefer. 2-way synchronization would be a welcome feature, or some way of verifying entries exist in both systems.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura S.

Functionality

2020-01-09

Pros

Ability to modify to needs and make some reports which are beneficial to our clinician and support staff

Cons

It is not intuitive, functions do not work as intended, when you are modifying it is not always well thought out, there is repetitive charting in all documents.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Y.

Great for therapy

2016-07-06

As a physical therapist, I find DeVero very easy to use, they have good customer service, and I'd definitely recommend, especially for therapy.

Pros

I've found it to flexible enough to document on the needs of individual patients, which is what I want in a software solution.

Cons

Nothing to add here

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering myUnity Home Care & Hospice

Be sure to spend time with training to get the most from the software solution!

Source: Capterra
Helpful?   Yes   No
Read more
Khimya L.

Devero-Home Health Care Software

2019-02-15

Would highly recommend Devero for anyone looking for paperless home health care documentation.

Pros

The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market.

Cons

The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Vitolia L.

This is the easiest software I ever used

2020-01-13

Pros

I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.

Cons

The reports that the system provides are not always accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew P.

2016_03 DeVero Review

2016-03-10

Cons: Compliance, Alerts, and Quality.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from DeVero


Thank you for the 5-star review! We appreciate the feedback. We also have some great news about your feature requests: 1) The authorization management/compliance feature is released and needs to be turned on. We will have a customer success team member contact you about this. 2) Most all of the other items you mention are in the development pipeline for release over the course of 2016, with some other great features emerging as well. We appreciate your review and your partnership!

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John B.

DeVero Home care system

2020-01-09

Having a system online and accessible to all employees has been great. No need for an IT department.

Pros

Ability to log in on any device- smart phone, tablet, lap top, desk top. There were no specific devices needed to operate the system.

Cons

Having 2 systems- We have HAS for scheduling and billing. There are times that information does not transfer correctly from DeVero to HAS. 1 system would be ideal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Abbie R.

Confusing with navigation

2018-12-12

Pros

It is very thorough and the calendar is easy to read.

Cons

Navigating in and out of charts, or into the schedules from the charts, is not very intuitive and there is a lot of back and forth to the homepage.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole P.

Rehab company that uses DeVero

2016-12-09

I enjoy the new print option, along with the outbound e faxing feature.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gabriel G.

myUnity, Devero as what I came to know it as.

2020-01-14

Can you guys do that with a (D) next to the DC'd patient so in the view online activity list we can see if the patient was DC'd so we can focus on those notes first.

Pros

The easy access to the whole chart and able to bring up all the notes in the view online activity tab.

Cons

How detailed and so much info to fill in for the clinicians. I worked with quite a bit of other softwares and yours takes the cake in time. If the notes were more streamlined but still are able to gather all the info would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah C.

Review

2020-01-09

So far so good

Pros

Access to medical records from anywhere/any device

Cons

Outages, slow to return calls/emails with support questions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke J.

Devero USe

2020-01-09

Pros

User friendly, easy to navigate.

Cons

Needs to implement new compliance for EVV.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

Accurate, Easy to learn electronic health record

2019-12-10

It is vital in meeting CMS regulations for our Medicare-certified home health agency.

Pros

It is very easy to learn easy to use on a daily basis.

Cons

We have a new customer service person, and she seems on-it so we will see...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Netsmart


Thanks so much for your review of myUnity! Happy you like the easy user interfaces and workflow! Always feel free to track where your support case is directly on your client portal.

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