DocuTAP Features

DocuTAP

Cloud-based EMR and practice management software

4.34/5 (82 reviews)

DocuTAP Feature Summary

  • Appointment management
  • HIPAA compliant
  • Patient portal
  • Billing
  • Claims processing
  • Dashboard
  • Revenue cycle management
  • Reports library
  • Drag-and-drop report creation
  • Automatic email schedules
  • Export data to spreadsheets
  • Registration management
  • Demographic data management
  • Customizable templates
  • Regional and national benchmarks
  • Analytics
  • Document storage
  • Digital workflow
  • EMR management

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (69 other apps)
Appointment Management (74 other apps)
Automated Scheduling (47 other apps)
Automatic Notifications (45 other apps)
Automatic Reminders (92 other apps)
Billing & Invoicing (85 other apps)
Calendar Management (56 other apps)
Charting (64 other apps)
Claims Management (62 other apps)
Client Portal (62 other apps)
Compliance Management (48 other apps)
Customizable Reporting (44 other apps)
Customizable Templates (46 other apps)
Document Storage (47 other apps)
Electronic Payments (41 other apps)
Electronic Signature Capture (43 other apps)
HIPAA Compliance (113 other apps)
Records Management (88 other apps)
Task Scheduling (42 other apps)
Workflow Management (46 other apps)

DocuTAP Feature Reviews

25 reviewers had the following to say about DocuTAP's features:

Kate Kirksey

Great EMR for urgent care

2016-09-16

Pros

Easy to see which charts are not complete.

Cons

Billing component, revenue cycle management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Use it for a day. Much easier and more intuitive than practice velocity

Source: Software Advice
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Mary Ann Brooks

Docutap review

2017-01-19

I am in the Medical Records Department, so not only am I scanning records but retrieving records daily.

Pros

I am able to find charts, documents, etc with ease, That it is user friendly and Docutap has a great support system if you run into trouble.

Cons

Scan link will lock up if you have multiple users and large files scanned into it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Watch the online training sessions. I think you will be pleased with how versatile this system is and how you can customize it to fit your needs and billing. Docutap is a great product!

Source: Software Advice
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Monica Page

EMR uncertainty

2016-09-21

Pros

EMR, is easy to utilize.

Cons

Patient portal is not user friendly or reliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering DocuTAP

Ensure DocuTap can accomodate the size of your business. Look at support and if you need any customization.

Source: Software Advice
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Jennifer Martinez

Great for Urgent care and hospital settings

2017-02-24

The doctors had an easy time charting and billing was not bad at all.

Pros

Easy to use and all the training was online.

Cons

The interface between Docutap and the pharmacies would not always "talk".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Debbie Rae Sjolseth

Experience with use in Urgent Care setting

2016-09-07

Pros

Able to run reports easily.

Cons

Wish Dashboard was more accurate.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering DocuTAP

Be honest and as detailed as possible when submitting.

Source: Software Advice
Helpful?   Yes   No
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Lindsay Frank

DocuTAP is easy to understand and use.

2016-08-05

Pros

DocuTAP is very user friendly and easy to train on.

Cons

The only issue i've ever came across was when using the queue schedule. When you put a patient on the schedule it says they check in at midnight instead of the actual time they were put on the schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

DocuTAP is easy to learn and very user friendly. All you need to do is go through the motions and input data. If you are missing something, the program will notify you so you can make appropriate changes.

Source: Software Advice
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Chase Finley

Exceptional Experience

2016-09-15

Pros

Our entire staff from the front desk to the clinicians and our billing team love DocuTAP because it is simple and straightforward.

Cons

It is lacking some components related to patient engagement and some of the dashboards and Analytics reporting could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Setting up the system is critical as far as determining what parts of the system to lock down and control. Also, you should make sure that you have plenty of "super users" to help train and maintain the system.

Source: Software Advice
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lesa anderson

From a billing department perspective the software is easy to use.

2016-08-10

Pros

Docutap does have a user friendly portal for learning and finding information that is extremely helpful

Cons

The inability to make corrections without opening up the month that the claim is in

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Docutap is one of the easiest softwares that I have used in a medical office. From the front desk to the EMR to charge entry

Source: Software Advice
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Laura Orsene

Docutap for urgent care

2016-09-16

Pros

its very urgent care specific. able put in vitals and has most urgent care specific chief complaints downloaded into system to make for smooth transition. on pm side it is very easy to put patients on schedule. customer support is very helpful

Cons

system freezes a lot, hard to find some diagnosis codes, insurances don't always verify, when system freezes documents wont always print after. get kicked off sometimes

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

6/10

Recommendations to others considering DocuTAP

quality is key. system is good but just need to make system easier and quicker for documenting purposes

Source: Software Advice
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Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Great product!

2018-08-23

Pros

It was great for ease of entering in patient date and collecting payments.

Cons

Was difficult when program would shut down or had technological issues, we had to use paper charts and then input at a later time.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
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donald Fabacher

I have worked in an urgent care setting for four years.

2016-09-15

Pros

I have used this software in many clinics with different cliental and have never had any major issues in it.

Cons

I really wish that the labs flowed into the charts a little easier and clearer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Fewer updates and better flow with lab call backs. Would like the call back messages to be easily viewable in a chart note

Source: Software Advice
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Chelsea Campbell

EMR for Urgent Care

2016-12-06

They have PM and EMR and can take over a lot of billing/contracting.

Pros

The customer service and it is very easy to verify insurance and check a patient in.

Cons

It can be confusing how to chart certain circumstances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Gail Harber

DocuTAP makes getting charges out quick and accurate.

2016-09-07

Pros

By taking some time on the front end and creating a good set of rules for your facility/region/insurances you can scrub all your claims and eliminate a ton of errors that were previously chalked up to "human error."

Cons

The software treats payments from different entities (patient, insurance, Occ med) in completely different ways, which can be confusing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering DocuTAP

Know what your needs are and what is most important to your clinic. Use the knowledge of the other DocuTAP users and how the software works to allow the system to work for you - there is always a way to accomplish every task.

Source: Software Advice
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Catherine Matthews

#1 Urgent Care EMR

2016-09-18

Pros

DocuTAP is extremely user friendly and increases efficiency of our clinics while reducing risk. Also the DocuTAP team is great to work with, they care about their customers and listen to their feedback and ideas.

Cons

The only thing I would like to see improved is more non financial reporting. So would like to see reporting on staff efficiency, more ability to drill down and run reports in patient wait times, door to door times, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Talk to others using the product and participate in any demo's that you can.

Source: Software Advice
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Ron Setkoski II

Review of DocuTAP by new user

2016-09-21

Pros

Easy clicking to chart on all different patients.

Cons

Reading the finished chart if only using clicks is extremely difficult and does not read like English language should read.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering DocuTAP

None. I don't know what I would tell somebody evaluating software.

Source: Software Advice
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avery pollock

Docutap Review!

2016-09-16

Pros

The different tabs are very organized and everything you need to select to chart on your patients are easy to find.

Cons

The software is very easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering DocuTAP

Docutap has a lot of cool features that you can only figure out when using.

Source: Software Advice
Helpful?   Yes   No
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Mike Langan

Top of the line EMR for any urgent care setting

2016-08-08

Pros

If you're new to the software or just bored some day, click around in the practice manager and you're sure to find some tool or report or feature that can enhance the way you do business.

Cons

In my opinion the areas that could use some polishing up are the instant message platform and the employer billing AR overview (for occupational health services).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Either find someone with experience using this EMR, or dedicate some time to training your staff in order to get the most out of what they have to offer. The product is always being updated, so the training should be as well. Don't be afraid to lean on their support staff until you have a good understanding of things for yourself.

Source: Software Advice
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Kristen Stender

Docutap Review

2016-08-08

Pros

Docutap is easy to navigate and keeps accurate records.

Cons

I haven't personally run into any issues to complain about.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

This program is user friendly and keeps accurate patient records/data, would recommend.

Source: Software Advice
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Jessie Dorne

DocuTap review

2016-09-16

Pros

Easy to learn and use.

Cons

This made it easier to populate the chart. 2) Do not like how you have to click through many fields for physical exam findings.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering DocuTAP

1)TOO MANY BOXES AND TOO MANY CLICKS- wasting hours on documentation daily. Make ROS and PE more horizontal instead of vertical and you will have to click less to get what you need. This is how all the other EHRs I have used have been set up and it was more functional 2) Make prescribing easier. Weird interface and difficult to navigate.

Source: Software Advice
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Cherisse Bergeron

My Experience with Docutap

2016-08-08

Pros

The software is easy to learn and use and I like how I can call support to walk me through the reports or any other questions I have or need help with.

Cons

I like everything about Docutap have not had anything I like least about this software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

I think Docutap is a great software and very easy to use.

Source: Software Advice
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miryam garay

Not bad, just very stressful when it slows down and we are busy

2016-09-19

Pros

easy shortcuts for plan and examination areas, easy steps to create templates and discharge instructions

Cons

Slow down times and difficulty with some prescriptions

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

7/10

Recommendations to others considering DocuTAP

spend some time before giving it a full review. Play around with options and templates.

Source: Software Advice
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Burt Derrick

DocuTAP, continues to push the boundary of simple , effective EMR

2017-01-25

It is updated on a timely schedule. Support is just a phone call away, 7 days a week.

Pros

Simple to use, intuitive, effective

Cons

None that I can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

Get it !

Source: Software Advice
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Shahil Patel

Fast and Efficient

2016-09-19

Pros

This product can really help you move patients through the facility. Fast charting and user friendly data input.

Cons

when it is down. It doesn't happen that often but if it does. It is never pleasant to work without.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

This software does not have bugs. I have used other EMRs and if they have bugs it can be a real challenge. Also bugs create error charting.

Source: Software Advice
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Donna Lovallo

Center Administrator

2016-09-17

Pros

We are finding that some providers walk very successfully right through charting without training!

Cons

I am more than happy with this product and am unable to bring to mind any dislikes.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering DocuTAP

The product is great! I might suggest a site visit to evaluate how this software works. DocuTAP has training modules that are very helpful to our staff. We require our staff to complete this training before first day of work.

Source: Software Advice
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Danielle Butler

Quickly completed charts in a few clicks.

2016-09-16

Pros

I can get many tasks done fairly quickly.

Cons

There are templates that would be helpful but not populated with any subcategories or not available at all.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering DocuTAP

Use test patients to learn where everything you need is located and to customize your preferences.

Source: Software Advice
Helpful?   Yes   No
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