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DrChrono vs Carecenta Comparison

Overview

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Carecenta is a home care management software for home care, home infusion agencies, infusion pharmacies and adult day cares...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

219

129

39

19

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.3

(21)

5

4

3

2

1

16

1

1

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The software is user friendly and definitely laid out and user friendly like an apple user would expect. The final document is polished around the edges like a mac user would expect.
They do a great job selling the product and making promises but when it comes down to helping make it work well in the clinic setting, they are less than helpful.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

Pros

Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search.
Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use.
Responsive support and customer service that makes updates and listens to feedback. Very good Help Desk documentation.

Cons

What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.
The way the product works also puts you at very high risk for data loss, which has happened to us multiple times.
Terrible service, little effort to do what is right for the physician. They botched my fax number and now I have to get a new one, creating a lot of stress and cost to my practice.

Cons

They fact they refuse to refund my small company after they failed to meet the contractual agreement.
I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.
So we have no scheduling software. Paid for one, but having to use a spreadsheet.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features26
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Billing
  • Automatic Notifications
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Forms
  • Customizable Templates
  • Data Import
  • Digital Signature
  • Document Templates
  • Email Notifications
  • Fraud Detection
  • GPS
  • HIPAA Compliance
  • Instant Messaging
  • Invoice Management
  • Monitoring
  • Payroll Integration
  • Payroll Management
  • Profitability Analysis
  • ROI Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Secure Login
  • Task Scheduling
  • Task Tracking
  • Timesheets
  • Total features26
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Billing
  • Automatic Notifications
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Forms
  • Customizable Templates
  • Data Import
  • Digital Signature
  • Document Templates
  • Email Notifications
  • Fraud Detection
  • GPS
  • HIPAA Compliance
  • Instant Messaging
  • Invoice Management
  • Monitoring
  • Payroll Integration
  • Payroll Management
  • Profitability Analysis
  • ROI Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Secure Login
  • Task Scheduling
  • Task Tracking
  • Timesheets

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DrChrono vs. Carecenta

See how DrChrono and Carecenta stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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