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DrChrono vs ChiroTouch Comparison

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Overview

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Category Leaders

ChiroTouch is an EHR practice management solution that enables chiropractors to securely store patient profiles, schedule...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

259

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

221

130

41

22

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

366

170

88

38

50

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.

Jd

Jean d'Amour U.

I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

NH

Nathan H.

The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

CC

Carol C.

Pros

I am very impressed by the ease and use of the system. It is efficient thus far and I have hopes this will make our lives easier in the upcoming year.

MJ

Michelle J.

It has saved the staff time and money with the ease with which we use it. It is very user friendly once you are an established user of the software.

Ar

Alex r.

My Billing department loves its ease of use and we have seen an increase in reimbursement because of its seamless integration with my care and documentation.

ET

Eric T.

Cons

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.

SS

Scott S.

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.

NR

Natalia R.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

MF

Meryl F.

Cons

This software just is not worth the money and worse than that will cost you money overall because it is slow, inefficient, and incapable of tracking much of anything.

SR

Sam R.

Very hard system to learn, lots of glitches, training is very poor, and HORRIBLE CUSTOMER SERVICE.

LB

LaDonna B.

Contract ties you in to a product that is not working for your office. We made a bad decision to change from our other software that we had for 10 years.

MS

Marguerite S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features90
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automatic Backup
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Segmentation
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Data Verification
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Employee Portal
  • Exercise Library
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remittance Advice
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automatic Backup
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Segmentation
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Data Verification
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Employee Portal
  • Exercise Library
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remittance Advice
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition

Integrations

  • Total integrations15
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Best software ever!

Reviewed 5 months ago

Great product and I highly recommend this software!

Pros

The versatility, customizable programs, patient portal, the use of ap on my phone so I can schedule people any time I want. The patient portal and reminders are great Customer service was fantastic. Especially working with [SENSITIVE CONTENT HIDDEN]

Cons

The initial learning curve was a little challenging as I converted over to chirotouch. It meant that every two weeks I would get training to problem solve and create my own templates for notes. Now I have everything learned and can check the vitals of my office at any time!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ChiroTouch logo

ChiroTouch

POOR SERVICE POOR PRODUCT

Reviewed 2 years ago

Horrible experience. They take your money and run with it. They do not provide the service promised. They do not give updates to their software. They will not follow the contract and when you ask for resolution or to have it cancelled and refund your money or at least stop taking your money when it is no longer authorized. They have refused to acknowledge even the BBB with my complaint to them. I would give a negative star if possible and I would highly recommend looking into other software like drchrono. DrChrono I would highly recommend their product, service and value for your money.

Pros

Nothing. The only pro is that my office is no longer using it.

Cons

Everything. They refuse to give updates. They can't keep straight their timezones for appointments. They are rude and inconsiderate to say the least. They do not return your calls or answer your questions. We lost tens of thousands of dollars due to the errors in their system and especially in the billing part.