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DrChrono vs EpicCare Comparison

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Overview

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

482

5

4

3

2

1

230

136

46

26

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.4

372

5

4

3

2

1

219

107

27

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Cons

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
Labs are always a problem they never receive it. With that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features112
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automated Scheduling
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Financial Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Urologists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Monitoring
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • On Call Scheduling
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features35
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Automated Scheduling
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Financial Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Urologists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Monitoring
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • On Call Scheduling
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations29
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8