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DrChrono vs InsightEMR Comparison

Overview

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Web-based EMR and practice management software for outpatient rehabilitation practices and physical therapy clinics of all...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

219

129

39

19

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

75

34

12

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The software is user friendly and definitely laid out and user friendly like an apple user would expect. The final document is polished around the edges like a mac user would expect.
They do a great job selling the product and making promises but when it comes down to helping make it work well in the clinic setting, they are less than helpful.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

Pros

Customer support has been good but due to the recent growth of the company we have had a slow down which I believe will resolve when they get caught up.
The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens.
It was in my top 2 options because of versability. The price was great, the easy of use was good, the learning curve was easy and it had all the functions we needed.

Cons

What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.
The way the product works also puts you at very high risk for data loss, which has happened to us multiple times.
Terrible service, little effort to do what is right for the physician. They botched my fax number and now I have to get a new one, creating a lot of stress and cost to my practice.

Cons

Also when scheduling there is no option for every other week. So the poor receptionist has to fill in each weekly treatment and then go back and delete every other weekly appointment.
The product is good most to of the time but if you have a problem the customer service is horrible. I have been waiting for over a week for a response to a serious issue.
While other clinics struggle, we are able to adjust and keep up because of Clinicient.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Management
  • Claims Management
  • Compliance Management
  • Configurable Workflow
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Digital Signature
  • Document Storage
  • Document Templates
  • Email Integration
  • Event Scheduling
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Instant Messaging
  • Location Tracking
  • Multi-Channel Communication
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • ROI Analytics
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Secure Login
  • Surveys & Feedback
  • Task Scheduling
  • Task Tracking
  • Total features28
  • API
  • Activity Dashboard
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Management
  • Claims Management
  • Compliance Management
  • Configurable Workflow
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Digital Signature
  • Document Storage
  • Document Templates
  • Email Integration
  • Event Scheduling
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Instant Messaging
  • Location Tracking
  • Multi-Channel Communication
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • ROI Analytics
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Secure Login
  • Surveys & Feedback
  • Task Scheduling
  • Task Tracking

Integrations

  • Total integrations14
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DrChrono vs. InsightEMR

See how DrChrono and InsightEMR stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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