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DrChrono vs Zoom Comparison

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Overview

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Category Leaders

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

477

5

4

3

2

1

229

136

45

24

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

5

4

3

2

1

9.4K

3.7K

504

56

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

Pros

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Cons

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features112
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audit Trail
  • Auto Framing
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Desktop/Browser Sharing
  • Digital Signature
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Hand Raising
  • Electronic Prior Authorization
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Urologists
  • Formulary Management
  • HD Audio/Video
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Host Controls
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multistreaming
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Polls/Voting
  • Practice Management
  • Prescription Renewal
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Progress Notes
  • Quotes/Estimates
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Support
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Session Recording
  • Single Provider Practice
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Targeted/Locked Screen Sharing
  • Task Scheduling
  • Therapy Notes
  • Third Party Integrations
  • Time Zone Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Waiting Room
  • Voice Recognition
  • Whiteboard
  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audit Trail
  • Auto Framing
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Desktop/Browser Sharing
  • Digital Signature
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Hand Raising
  • Electronic Prior Authorization
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Urologists
  • Formulary Management
  • HD Audio/Video
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Host Controls
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multistreaming
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Polls/Voting
  • Practice Management
  • Prescription Renewal
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Progress Notes
  • Quotes/Estimates
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Support
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Session Recording
  • Single Provider Practice
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Targeted/Locked Screen Sharing
  • Task Scheduling
  • Therapy Notes
  • Third Party Integrations
  • Time Zone Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Waiting Room
  • Voice Recognition
  • Whiteboard

Integrations

  • Total integrations28
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations375
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8