e-MDs Features

e-MDs

Electronic health records and practice management software

2.34/5 (38 reviews)

Competitor Feature Comparison

Activity Dashboard
Appointment Management
Appointment Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Customizable Reports
Dashboard Creation
Data Import/Export
Dunning Management
E-Prescribing
EMR/EHR
Employee Management
For Chiropractors
HIPAA Compliant
Handwriting Recognition
Healthcare Compliance
Historical Reporting
Image Management
Insurance Eligibility Verification
Invoice History
Invoice Management
Meaningful Use Certified
Medical Billing
ONC-ATCB Certified
Order Entry
Outcome Assessment Tools
Patient Flow Management
Patient Management
Patient Records Management
Practice Management
Progress Notes
Remittance Advice
SMS Messaging
SOAP notes
Scheduled / Automated Reports
Scheduling
Self Service Portal
Status Tracking
Third Party Integrations
Treatment Planning
Voice Recognition
Waiting Time Tracking
Learn moreCompare App
Activity Dashboard
Appointment Management
Appointment Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Customizable Reports
Dashboard Creation
Data Import/Export
Dunning Management
E-Prescribing
EMR/EHR
Employee Management
For Chiropractors
HIPAA Compliant
Handwriting Recognition
Healthcare Compliance
Historical Reporting
Image Management
Insurance Eligibility Verification
Invoice History
Invoice Management
Meaningful Use Certified
Medical Billing
ONC-ATCB Certified
Order Entry
Outcome Assessment Tools
Patient Flow Management
Patient Management
Patient Records Management
Practice Management
Progress Notes
Remittance Advice
SMS Messaging
SOAP notes
Scheduled / Automated Reports
Scheduling
Self Service Portal
Status Tracking
Third Party Integrations
Treatment Planning
Voice Recognition
Waiting Time Tracking
Visit WebsiteCompare App
Activity Dashboard
Appointment Management
Appointment Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmation/Reminders
Customizable Reports
Dashboard Creation
Data Import/Export
Dunning Management
E-Prescribing
EMR/EHR
Employee Management
For Chiropractors
HIPAA Compliant
Handwriting Recognition
Healthcare Compliance
Historical Reporting
Image Management
Insurance Eligibility Verification
Invoice History
Invoice Management
Meaningful Use Certified
Medical Billing
ONC-ATCB Certified
Order Entry
Outcome Assessment Tools
Patient Flow Management
Patient Management
Patient Records Management
Practice Management
Progress Notes
Remittance Advice
SMS Messaging
SOAP notes
Scheduled / Automated Reports
Scheduling
Self Service Portal
Status Tracking
Third Party Integrations
Treatment Planning
Voice Recognition
Waiting Time Tracking
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

e-MDs Feature Reviews

25 reviewers had the following to say about e-MDs's features:

Kari T.

Very good billing software

2018-02-06

I've used several Practice Management systems in the last 10 years and E-mds is the one I recommend to inquiring practices because of it's comprehensiveness and ease of use.

Pros

E-Mds is the most user friendly Practice Management software I've ever used.

Cons

It only has the option for invoice based collections and some of our practices are specialists who see patients frequently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Graf H.

eMDs for procedure oriented practice

2020-05-29

Functional electronic medical record, able to e-prescribe.

Pros

Can be customized and updated with templates for procedures tailored to individual practices

Cons

Poor customer service. Updates are plagued with issues.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Excellent, comfort and speed of technology extends to the doctor's office.

2018-04-07

Likewise, you can have full control of EHR directly from the office or hosted in the cloud eMDs, the series of solutions works as a doctor thinks, and among other things, the Solution Series section is also known to be the leading system in capturing accurate clinical and billing data that supports the ability to make detailed quality reports and generate accurate claims.

Pros

I like the most is that it improves the patients' experience with your practice, gives them the confidence that the practice enabled with technology can provide fast, efficient, accurate and compassionate attention.

Cons

I like the least is that the form of relationship of the doctor with his patient is not predicted by the software and many of them, we must use technology but with caution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anita R.

Just do not buy

2019-09-26

Customer service is the pits.

Pros

Betsy sales Rep- It's not her fault she has to handle everything

Cons

Administration, building schedules, patient charts, Prescriptions, reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer H.

Adminstrator for Internal Medicine Who used e-MDs

2017-04-21

It does what's needed; however, administrative reports seem to be the best aspect of the EMR and do supersede other systems I've worked with.

Pros

This system has a really good user conference every year in which I would recommend sending someone from each department to learn. e-MD's stays very up to date on quality metrics and programs.

Cons

The company itself does not provide customer service and are EXTREMELY hard to get in touch with if you have a concern. e-MD's uses a third party for customer support and they typically did a pretty good job with helping us to manage the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alicia T.

e-MDS chart is awesome!

2019-09-23

I am happy that we have access to e-MDs chart

Pros

I really like that I can go to e-MDs chart to schedule my doctor appointments.

Cons

For example if I took a flu shot and not requiring to go to the primary doctor to do so, the e-MDs chart does not update until I see my primary doctor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leslie W.

Poor implementation, terrible customer support and even worse are hidden fees

2021-02-04

They are not transparent in their overage fees for eligibility and EDI activity and will talk in circles without providing supporting documentation.

Pros

I cannot think of anything that stands out.

Cons

Reporting capability is limited in spite of looking like there are lots of available reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
George M.

2013-02-25

I actually can perform all the billing functions as needed when my clerk is absent (invoice generation, claim batch submission, posting of payments from insurance and patients, transfer of balances, statement creation, etc...)

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
KRISTY D.

EMD's

2018-08-15

Pros

The patient information was easy to access.

Cons

The charting was so many clicks for the doctors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
John L.

MD working w this system 6 years / tried Athena and went back to Emd. Portal needs improvement

2016-09-22

Like system and will continue to use it . Not had major problems with system or support. Hope they will update with new requirments of meaningful use / payment for performance etc. JL

Pros

can do notes day before I see my regular patients/

Cons

reminder system not ideal pt needs cxr 3 mo example

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Noelle D.

My Review!

2018-11-28

Overall, I enjoyed using e-MDs in the past.

Pros

It is pretty self-explanatory and easy to use.

Cons

We often dealt with having to restart the software or shut it down completely. I am not sure why, but it happened way too often and sometimes you would lose your work if it froze on you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
atitaya t.

Flawed,buggy, updates made a once great software unusable. Non-existant support made it unfixable.

2020-08-14

Incredibly sad. What started off as a great product devolved into an unusable one. We were loyal custormers for 8 years and by the end the software for us was completely unusable. Competent tech support may have been able to salvage our situation. We switched to Praxis EMR. It has been amazing and we have not looked back ever since.

Pros

The templates were cumbersome to set up but allowed a wide degree of customization which fit our needs as a headache clinic. The charting involved a lot of clicking...but ultimately it produced a very high quality note and performed all of the functions a small clinic would hope for from an emr.

Cons

Lag time built up in using the software...logging in issues...stability issues...etc...and then mediciines that were entered into the emr started to disappear. E-prescribing stopped working all together.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katalin W.

No support

2016-07-23

Pros

The patient portal worked for a year and everyone benefitted.

Cons

The list is endless. You have to build everything on your own. Very cumbersome, labor and click intensive. Feels like a bottomless pit: keep feeding data (by hand in it) and not get any benefit out. Absolutely no support. Etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering e-MDs

Look elsewhere. You will regret getting this system. I wish I found a review like this before buying this overpriced, user unfriendly system.

Source: Software Advice
Helpful?   Yes   No
Read more
Evan D.

Down at least 50% of the time; asking for fixes--nothing happens

2019-03-26

Providing patient data and patient-MD communication

Pros

Menu is OK although sometimes buttons don't work

Cons

MD's staff even agrees that their Portal is terrible.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
P R.

Sorely disappointed

2010-03-04

Wait or look elsewhere.

Pros

It is indeed feature rich.

Cons

It destroyed patient care. It doubled my work load.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marc G.

Professional complete non boiler plate notes, most in seconds

2010-06-05

PM component is very efficient compared to my prior (Acrendo's) software I don't see how you could have better charting, If you dictated a note in the detail of this EMR note you would spend 2x as much time.

Pros

Things might take many clicks but they pop up quickly and smoothly while charting My notes look professional and thorough and take seconds for 99212 and <5 minutes for a 99203 (un-templated CC/HPI)

Cons

Crashes (but Minimal if you stop the use of Micorwave in the office while charting wireless-Not kidding) My implementation went badly, review your insurance and fee structure completely before billing!!!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shikha M.

Medisoft just got bought out by EMD

2017-12-05

Avoid like the plague

Pros

I have not been able to send secondary claims for over a month... and EMD's are of no help!

Cons

I have not been able to send secondary claims for over a month... and EMD's are of no help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Heather K.

Such a sad fate for Aprima!

2019-11-10

The only reason that we have not run away screaming yet is that we have been using the system for more than 5 years and are not up to the task of learning a new system and moving all of the records over. However we may change our tune depending upon how badly eMDs mismanages the system and how badly they decide to screw up what was essentially a fairly decent program as far as EHR's go.

Pros

I thought that the EHR was pretty good when Aprima was its own entity. While eMD's has not completely botched it up, it looks like this is coming. Aprima academy was a great resource but it is being changed to an eMD's product so I doubt it will be of any use any longer. By the way, it is NOT cloud based! Don't let them tell you it is - that is a lie! Also, they will nickel and dime you to death! Beware!

Cons

Basically eMDs outsourced this whole portion of the system to India where is it now being managed by 600 people who have NO IDEA about billing and coding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Luis A R.

Customer Service is disastrous!!!!!!

2015-01-25

I have been using e-MDs for about 8 years and customer service is very poor in Puerto Rico and in the states.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cliff D.

Customer Service is practically non existent !!!!!

2015-03-03

We have been using E-MDs for 8 years and I can tell you that the software is capable, but the customer service needed to keep the software running properly is terrible.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mariah K.

Please don't choose E-mds as your EHR system!

2015-01-21

Their customer service is horrible. E-mds requires customers to put in a "support ticket" and the average turn around time for "support" is weeks or months before you hear back.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael R.

We have a three provider group with over ten years of experience with Emds. They are always behind on update (ie still have not deployed a clean ICD10). They nickle and dime everything even then it takes months to get anything done.

2018-05-20

At one time it was a C+ EMR, however over time it slower transformed into a super D- electronic solution.

Pros

The chart has grown on me like a wart on my nose.

Cons

They really don't care about this product. It shows in the patchy software and costumer care. They are like the harvest transplant team taking one organ at a time until they get to they heart. I guess that makes our office brain dead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Albert R.

User Friendly

2020-06-26

The software was easy to learn and easy to use.

Pros

I used this software at my first job out of college. It was easy to learn and even if you did make an error most of the time it was easy for you to fix the problem yourself.

Cons

The main thing that sticks out the most to me is that the billing portion I used was all black and white.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark C.

Great

2014-07-03

Very customizable to your needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nancy M.

Is there a Customer Service? Anyone in Sales? Does this company respond to prospective clients?

2015-09-13

For the past 3 weeks, I have emailed e-mds several times for a demo, and have not received a response.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more