e-MDs Solution Series Features

e-MDs Solution Series

Electronic health records and practice management software

2.47/5 (32 reviews)

e-MDs Solution Series Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • Claims management
  • Billing and invoice
  • E-Prescribing
  • EMR / EHR
  • HIPAA compliance
  • Inpatient / Residential
  • Patient Portal
  • Personnel management
  • Progress Notes
  • Single Provider Practice
  • Activity dashboard
  • Dashboard creation
  • Status reporting
  • Order entry
  • Third party integration

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
Appointment Management (139 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Mobile apps

iOS App


13 reviews

See all iPhone Apps

Requires iOS 4.3 or later. Compatible with iPad.

e-MDs Solution Series Feature Reviews

25 reviewers had the following to say about e-MDs Solution Series's features:

Kari Thornton

Very good billing software

2018-02-06

I've used several Practice Management systems in the last 10 years and E-mds is the one I recommend to inquiring practices because of it's comprehensiveness and ease of use.

Pros

The reports are pretty good, as well, but the crystal reports can be a little hard to maneuver, especially if you are working in a billing service database.

Cons

It only has the option for invoice based collections and some of our practices are specialists who see patients frequently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
A verified reviewer

Excellent, comfort and speed of technology extends to the doctor's office.

2018-04-07

Likewise, you can have full control of EHR directly from the office or hosted in the cloud eMDs, the series of solutions works as a doctor thinks, and among other things, the Solution Series section is also known to be the leading system in capturing accurate clinical and billing data that supports the ability to make detailed quality reports and generate accurate claims.

Pros

I also like that Solution Series clinical solutions are designed by practicing physicians who recognize that the software must be fast, customizable and intuitive at the point of care.

Cons

I like the least is that the form of relationship of the doctor with his patient is not predicted by the software and many of them, we must use technology but with caution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anita Ross

Just do not buy

2019-09-26

Customer service is the pits.

Pros

Betsy sales Rep- It's not her fault she has to handle everything

Cons

I had to wait almost 4 months for them to install the new patient portal named UPDOX after they upgraded to 9.1 and didn't realize the old patient portal would not work anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Hamre

Adminstrator for Internal Medicine Who used e-MDs

2017-04-21

It does what's needed; however, administrative reports seem to be the best aspect of the EMR and do supersede other systems I've worked with.

Pros

This product has a very robust reporting system.

Cons

Templates are EXTREMELY advanced and hard to create. The scheduling system seemed antiquated as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
George Miller

2013-02-25

I actually can perform all the billing functions as needed when my clerk is absent (invoice generation, claim batch submission, posting of payments from insurance and patients, transfer of balances, statement creation, etc...)

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Katalin Wolford

No support

2016-07-23

Pros

The patient portal worked for a year and everyone benefitted.

Cons

The list is endless. You have to build everything on your own. Very cumbersome, labor and click intensive. Feels like a bottomless pit: keep feeding data (by hand in it) and not get any benefit out. Absolutely no support. Etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering e-MDs Solution Series

Look elsewhere. You will regret getting this system. I wish I found a review like this before buying this overpriced, user unfriendly system.

Source: Software Advice
Helpful?   Yes   No
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Marc Garfield

Professional complete non boiler plate notes, most in seconds

2010-06-05

PM component is very efficient compared to my prior (Acrendo's) software I don't see how you could have better charting, If you dictated a note in the detail of this EMR note you would spend 2x as much time.

Pros

Things might take many clicks but they pop up quickly and smoothly while charting My notes look professional and thorough and take seconds for 99212 and <5 minutes for a 99203 (un-templated CC/HPI)

Cons

Crashes (but Minimal if you stop the use of Micorwave in the office while charting wireless-Not kidding) My implementation went badly, review your insurance and fee structure completely before billing!!!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Curry

Great

2014-07-03

Very customizable to your needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alicia Teeter

e-MDS chart is awesome!

2019-09-23

I am happy that we have access to e-MDs chart

Pros

I really like that I can go to e-MDs chart to schedule my doctor appointments.

Cons

For example if I took a flu shot and not requiring to go to the primary doctor to do so, the e-MDs chart does not update until I see my primary doctor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Andres

Dr. David M Andres

2017-02-04

As a physician, if I treat my clients as badly as this company has treated my company over the years, I would expect to either have no clients or many lawsuits.

Pros

If you have any computer knowledge then you can change templates easily

Cons

The company charges huge amounts for everything and provides minimal support even when you buy the premium support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering e-MDs Solution Series

DO NOT BUY THE SYSTEM UNLESS YOU WANT TO BE INCREDIBLY FRUSTRATED!

Source: Software Advice
Helpful?   Yes   No
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Shikha Mudgil

Medisoft just got bought out by EMD

2017-12-05

Avoid like the plague

Pros

I have not been able to send secondary claims for over a month... and EMD's are of no help!

Cons

I have not been able to send secondary claims for over a month... and EMD's are of no help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
KRISTY DRYDEN

EMD's

2018-08-15

Pros

The patient information was easy to access.

Cons

The charting was so many clicks for the doctors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
John Lippelman

MD working w this system 6 years / tried Athena and went back to Emd. Portal needs improvement

2016-09-22

Like system and will continue to use it . Not had major problems with system or support. Hope they will update with new requirments of meaningful use / payment for performance etc. JL

Pros

can do notes day before I see my regular patients/

Cons

reminder system not ideal pt needs cxr 3 mo example

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Noelle Duncan

My Review!

2018-11-28

Overall, I enjoyed using e-MDs in the past.

Pros

It is pretty self-explanatory and easy to use.

Cons

We often dealt with having to restart the software or shut it down completely. I am not sure why, but it happened way too often and sometimes you would lose your work if it froze on you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Renner

We have a three provider group with over ten years of experience with Emds. They are always behind on update (ie still have not deployed a clean ICD10). They nickle and dime everything even then it takes months to get anything done.

2018-05-20

At one time it was a C+ EMR, however over time it slower transformed into a super D- electronic solution.

Pros

The chart has grown on me like a wart on my nose.

Cons

They really don't care about this product. It shows in the patchy software and costumer care. They are like the harvest transplant team taking one organ at a time until they get to they heart. I guess that makes our office brain dead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
P R

Sorely disappointed

2010-03-04

Wait or look elsewhere.

Pros

It is indeed feature rich.

Cons

Its not very easy to do anything.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Evan Dudik

Down at least 50% of the time; asking for fixes--nothing happens

2019-03-26

Providing patient data and patient-MD communication

Pros

Menu is OK although sometimes buttons don't work

Cons

MD's staff even agrees that their Portal is terrible.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Heather Kaufman

Such a sad fate for Aprima!

2019-11-10

The only reason that we have not run away screaming yet is that we have been using the system for more than 5 years and are not up to the task of learning a new system and moving all of the records over. However we may change our tune depending upon how badly eMDs mismanages the system and how badly they decide to screw up what was essentially a fairly decent program as far as EHR's go.

Pros

I thought that the EHR was pretty good when Aprima was its own entity. While eMD's has not completely botched it up, it looks like this is coming. Aprima academy was a great resource but it is being changed to an eMD's product so I doubt it will be of any use any longer. By the way, it is NOT cloud based! Don't let them tell you it is - that is a lie! Also, they will nickel and dime you to death! Beware!

Cons

Basically eMDs outsourced this whole portion of the system to India where is it now being managed by 600 people who have NO IDEA about billing and coding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mariah K.

Please don't choose E-mds as your EHR system!

2015-01-21

Our Doctors and management staff had to call weekly to try and get an answer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cliff Dickinson

Customer Service is practically non existent !!!!!

2015-03-03

At present our lab interface update will not install and we have been waiting 2 weeks to get this fixed.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Elan Neuman

practice manager

2018-01-04

Pros

there were pros 10 years ago as one of the first EMRs, now they are behind the ball.

Cons

Customer service is horrible can never get a hold of anyone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Luis A Roman

Customer Service is disastrous!!!!!!

2015-01-25

I have been using e-MDs for about 8 years and customer service is very poor in Puerto Rico and in the states.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David Brown

Don't Do It!

2019-10-16

Overall experience is very poor. STAY AWAY FROM EMDS..

Pros

The system is ok when its working correctly

Cons

Very Very POOR customer service. Continuously running slow, freezing and disconnecting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nancy Makki

Is there a Customer Service? Anyone in Sales? Does this company respond to prospective clients?

2015-09-13

I have to agree with many others about the incompetency of the Customer Service and possibly, in my case, the Sales Dept.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James Rogers

WORST service anywhere

2015-10-29

I have worked with a few EMR's in my line of work and never has customer service or software updates been such an issue as this company.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more