EDGE Reviews - Pros & Cons, Ratings & more

Researchmanager – Clinical Research Suite

Castor EDC

ShareCRF

An innovative cloud-based clinical trial management program providing fast access to real-time data across the globe.

EDGE

Web-based

Information Analyst & EDGE Champion

It has been an amazing experience being in it from the beginning nearly, seeing it grow and flourish. Having the chance to input your own requests for change and see these implemented.

Senior Clinical Trials Pharmacy Assistant

This is a great idea and brings to the forefront the ideology of one NHS promoting best practice through sharing best practice. Support team are absolutely great.

Clinical Governance Advisor

The support of the EDGE team is also fantastic, which enhances the overall experience and ease of using the system.

Information & Finance Officer

The beauty of EDGE is the ability to customise it into a bespoke system to meet our own individual business needs.

R&D Coordinator

EDGE is a good company who we have had positive interactions with. When escalation is required to EDGE they are quick to get back to you and offer support via regional contacts if required.

Research Development & Innovation manager

It encourages innovation and collaboration amongst the research community and its development is very much driven by the users. It is very adaptable and easy to use.

Research Governance Lead

The calendar functionality is very basic which makes tracking things difficult. No search functionality on the documents sections make finding things difficult.

The system is intuitive and easy to use with an easy to navigate site and simple but effective easy to follow GUI.

R and I Administrator

EDGE has been my departments life saver, it has improved and aligned nearly all our processes. Could not recommend it enough.

Information Officer

Very proactive team who are always moving forward with the functionality of Edge. The helpdesk is always available and ready to answer any questions or offer help and advise on functionality.

Local Portfolio Management Systems Mgr

The new Knowledge-Base with the inclusion of quick guides for all the topics with real examples and tips has got a very positive acceptance among our users.

The audit reports are difficult to understand and track. Additionally, search functionality instead of scrolling through pages to find a user.

Operations Manager

There are many ways (almost too many) to navigate the system, which can make it hard for new users to learn/grasp.

There are some areas where we would prefer tailor-made restricted access.

Research Manager

All research facing staff involved in study set-up use Edge as part of the process to review capacity and capability. We have plans to extend to clinicians acting as Chief and Principal Investigators.

Network Coordinator

We also give EDGE access to our investigators so they can look up protocols and regulatory documents, as well as our active and upcoming trials by disease site.

I have used EDGE daily for almost 5 years and it has made my job much easier. It enables us to easily record information about the projects reviewed by our Research and Development team and track the journey of a clinical studies in a clear interface. It was my job to teach our local users how to use EDGE and the its customisable features made it simpler to explain it. The list of cons are really just suggestions on how EDGE could improve in my opinion, not really things I dislike about it. In fact, colleagues who know me well can attest to the fact that I'm pretty effusive about it and could talk about EDGE for hours!

Clinical Research Management Made Easy

Hello, thank you for leaving us a review and for sharing your pro's and improvements for the system, and especially for highlighting such great benefits of the EDGE programme. Nice to hear you are also a big EDGE fan :)

Great system - easy to use, easy to train others to use, now currently could not do my job without it.  I am evangelical about EDGE - it's a great design!

EDGE - Easy to use, does what it says on the tin

Hi Claire, thank you so much for leaving us a review. It is great to hear your thoughts and feedback about EDGE in such positive ways including comments on our useful support services, being easy to navigate and our personalised features. Thanks for the comment about the log out time, and you are correct, this is a requirement under the Identity Services Policy from NHS Digital. Thanks again - The EDGE Team. 

EDGE is a good company who we have had positive interactions with. When escalation is required to EDGE they are quick to get back to you and offer support via regional contacts if required.  It is a very effective research management system.

Easy to access system with adaptable functionality

Hi Alessia, thanks for your review. Glad to hear EDGE is working well at your organisation and is helping with the COVID-19 situation currently happening. We are looking into the possibility of other access levels for V3 e.g. reporting access as we do understand it would be useful for sites who need more reporters but do not want to give users full admin rights. Thanks.

Edge is user friendly for all users whether it is used for study set up like me or the logging of new participants to a study or a new researcher who needs to understand the process of submitting a new study. I enjoy training new staff on Edge and showing other members of the team features that we currently do not use within our Trust. If I had it my way we would be using Edge to its full advantage and Edge would be the first port of call for everyone within the department.

Edge is No.1 for Research

Hi Alice, thank you so much for taking the time to leave us a review and for all of your lovely and positive words. Glad to hear you enjoy training others on EDGE and how it is helping you complete daily tasks. We promote ourselves on offering a user friendly system so this is refreshing to hear. In regards to the log out time, this is a requirement under the Identity Services Policy from NHS Digital. Within the guidance EDGE is categorised as an AAL Level 3 system, the policy stipulates the requirement reauthentication after a defined period of inactivity, usually 15 minutes.  Thanks again - The EDGE Team

My overall experience with EDGE has been positive, as it has significantly improved the way we manage research processes, track studies, and maintain data quality. The system streamlines governance, finance, and reporting, making it an essential tool for our team. While it has its limitations—such as the lack of interactive reporting—ongoing improvements and our ability to refine workflows within EDGE continue to enhance its functionality. With the right updates, it has the potential to become an even more powerful research management tool.

Enhancing Research Management with EDGE: Strengths, Challenges, and Potential

Hi Victoria, thank you so much for your positive review. We are so glad to hear EDGE is helping you in so many ways, especially in relation to finance. 

Thanks for your feedback regarding interactive reporting. The reports in EDGE are accessed by Admins but data on the project/project site/participant levels is controlled by role-based permissions set on each study, ensuring that only authorized users can make changes at the appropriate level. Interactive reports are useful but they introduce more complexity and risk due to less control over updates and a lack of auditing. Bypassing role-based permissions can lead to inaccurate data, or users overwriting each other's changes. While we do understand the benefit of making changes at the reporting level, we're exploring better ways to help users drill down into report data, identify inaccuracies, and improve overall data quality across the system. Thanks again :) - The EDGE Team

I love how Edge can be customized to fit what I need it to do. I can also leave out/ignore features/fields I don't want to use, without any issues.

Manage all projects in one space

Hi Annemie, thank you for leaving such a positive review. We are glad to hear EDGE works well for you and your organisation. We pride ourselves on developing and adapting EDGE to meet end-user needs. 

We appreciate that with all the functionality it can be tricky to pick everything up quickly. We are currently working on increasing our training and user guides to help improve this and we are always happy to jump on a call and talk about ways to streamline navigation. Thanks again, the EDGE Team

I could not be as efficient or as effective in my job without EDGE.  It holds all the information personnel need to know about a trial and it is accessible to all those that need it.
I can run reports from EGDE that are built for our needs at service level, it gives us oversight of our trials.

EDGE is adaptable to your needs

Hi Vicky, thank you so much for your review and for your positive words. We are glad EDGE is so beneficial to you and your organisation. Working with other systems is something we are working on, thank you for your feedback. I know the value for money rating is not applicable for you personally so we understand why you have not rated us there. Thanks again :)

It has been an absolutely amazing experience working with EDGE, and the passionate team who always go above and beyond to make a difference. Keep up the great work!

The Power of EDGE

EDGE has been my departments life saver, it has improved and aligned nearly all our processes. Could not recommend it enough

Get EDGE if you haven't already!

Hi Ellis, thank you for taking the time to leave us a review and for such fabulous and positive words. It is great to hear the system helps you with collaboration as this is something we pride ourselves on. Thank you! - The EDGE Team

We have been using EDGE for 7-8 years and it has been instrumental to our department's management. Prior to EDGE, we did not have an accurate way of tracking our studies and recruitment data. After rolling out EDGE, we have become extremely precise. We use EDGE to track all recruitment activities, assign studies, analyze staff workload, share recruitment reports and trial listings, track ethics submissions and approvals, upload regulatory documents and centralized files, and track basic finance information, among many other uses. 

Regarding our users, our frontline staff are responsible for entering recruitment information and maintaining patient statuses. We also give EDGE access to our investigators so they can look up protocols and regulatory documents, as well as our active and upcoming trials by disease site. We share reports with all of our users using the My Reports feature for quick retrieval of data. Sharing this data in EDGE has resulted in a great uptake of the system across all types of users (coordinators, CRAs, primary care teams, physicians/investigators, admin assistants, senior management, finance, pharmacy, etc.).

The reports we are able to pull from EDGE are second to none - we can build any report, any time, anywhere! Recently, we began using Power BI to create dynamic reports from the data pulled from EDGE to enhance our ability to drill down and ask questions of our data.

As we continue to use EDGE, the system truly grows and develops with us.

If it's clinical trials related, it's in Edge!

Hi Bianca, thank you for leaving such an in depth review which is very useful to us and also to potential new users. We can use your comments to help improve and to also know what is working well so thank you. 

EDGE is an easy to use system can be used to house all your data. I use it more and more each day and find more and more uses for EDGE within our department. Great system and would recommend it as a data management system for research teams.

One System For All Data Needs

Thank you Pardeep for leaving such a positive review. We will take your comments on board for improving the programme further. 

EDGE can create and support service change to help improve health research. It encourages innovation and collaboration amongst the research community and its development is very much driven by the users. It is very adaptable and easy to use. 

EDGE - Much more than a research database

Hi Kate, thank you for leaving us a review and for highlighting the way EDGE can be adapted to every organisation. We are glad the system works well for you and your trust. 

I have used EDGE for 6+ years and am constantly finding new ways to use EDGE! 
Reports are run to manage our trial set up and amendment processes so we can keep track of where a study is in the pipeline and what tasks are needed next. We are able to prioritise studies in set up to ensure those that are most important to open get managed through the process first. We manage all patient activity through EDGE to not only review accrual but also to identify patient activity which can be billed. We use it to measure performance within each team comparing activity from one time period to another. We use it to check the quality of our data to ensure that we are not duplicating patients or inputting incorrect information relating to patients into the system.

Innovation Tool

Hi Pia, thank you for leaving us a positive review. Your comments are extremely useful for future development work which will help us improve our system even further. 

Very positive.  The team are great!  Know their stuff and are open to suggestions / ideas.

EDGE - The Research Management Solution

Hi Carolyn, thank you for leaving us this review. Such positive words and comments we really do appreciate this. Thanks again! 

Our experience with Edge is excellent. We can produce timely reports on all aspects of study set-up and management.  Particularly helpful with DoH reporting for PII and PID.  The system is flexible and enables fully integrated governance and oversight. We have extended the system for the studies for which we act as Sponsor and continue to customise the system. We receive excellent support from the Southampton Team.

Integrated System for Governance and Reporting

Hi Maria, thanks for taking the time to complete this review and for your positive words. All of your comments will be very useful to us for future development and knowing what works well. 

We use EDGE for capturing trial participant recruitment, study management and governance, workflows, finance recording and tracking. calendar sharing and reporting of all study data.
Haven't found another system which covers all the required functions as well as EDGE does.
The EDGE team are superb - always available for queries, friendly and prepared to help, and there's a great community of EDGE users, happy to share their knowledge and experience.

There's a reason most NHS organisations use EDGE for research data

Hi Mat, thank you so much for your review. We are so happy to hear such positive things and we are very much looking forward to the launch of EDGE 3 and bringing a new and improved version. 

Unlike many applications EDGE has evolved by the direct involvement of the users it is not designed with any organisation in mind but in a far more democratic manner. As a software package for research it is not perfect but for the customer service and high security storage costs afforded alone it has more than the Edge on its competitors. I doubt there is a similar package out there commercially that would provide the functionality and support of EDGE at the same price.

Evolutionary Development leads to Global Empowerment

Hi Steven, thank you so much for submitting your review. All very positive and some useful comments for V3 development. It is true we do think about the user and involve our users as much as possible to get things right! Thanks again.

I have used EDGE for over eight years and couldn't imagine using anything else.
The brilliant support team are always on hand to answer any questions you have.
Use EDGE - why wouldn't you!

Multi-functional system

Hi Cathy,

Thank you so much for taking the time to write such a lovely review and for going into such detail. We will take your comments on for improvements for V3. Thanks for all of the positives :)

The EDGE team

Getting the most of EDGE

Hello Paloma, thank you for the positive review. Glad you also like the new KnowledgeBase. I will be sure to pass on your suggestions to the Knowledge team for their EDGE 3 work. Best wishes, Beth - The EDGE Team. 

EDGE is helping us to better keep track of our staff training and compliance, as well as governance requirements such as tracking amendment progress and regulatory approvals. As a Sponsor we are using the system to enhance our oversight of sponsored studies and also to provide our researchers with a resource that will improve their clinical research experience.

Comprehensive research management tool

Hi Suzy, Thank you for leaving such a positive review and for highlighting comments from a University's point of view. Thank you.

Very proactive team who are always moving forward with the functionality of Edge.
The helpdesk is always available and ready to answer any questions or offer help and advise on functionality.

I'm on the Edge

Hi Julie, thanks for leaving us such positive feedback and comments. It is also great you have highlighted the flexibility of EDGE and how it can be adapted to meet different types of organisations needs.

Very good
The Edge team are also motivated to improve the database further.

Edge at St George's

Hi Will, thanks very much for leaving us a review and for your positive comments. We look forward to working on improvements for V3 of EDGE. Thank you.

Edge

Hi Anthony, thanks for leaving us a review, we value your feedback. We do actually have a brand new training and support section in development and within the next release of EDGE we are creating a lot more customisations. Thank you.

The EDGE system is highly reliable and the EDGE knowledge team are very supportive and open to feedback on ways to improve the system. Working with them we have already provided enhancements to the basic system and we look forward to further collaborative working in the future.

Hi Mia, thank you for leaving us a review with such positive comments and excellent ratings. 

I work within Primary Care and the ability to have a patient management system accessible wherever you are as a front-line healthcare professional delivering research is extremely useful; improving productivity, efficiency and above all patient's research experiences.


Experiences of using EDGE with Primary Care research delivery.

Hi Richard, thanks for leaving us a review and for highlighting the benefits and pros of the system. Thanks for leaving some useful feedback on ways we could improve the programme especially from a clinical view. 

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