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Elation vs Coviu Comparison

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Overview

Elation is a cloud-based EHR solution for doctors & physicians to manage patient medical records, notes & appointments and...

Coviu is Australia’s most trusted video telehealth solution, powering secure and feature-rich video consultations. A web-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

275

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

21

7

3

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.9

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.
We tried two other EMRs before purchasing Elation and the difference between Elation and the other two is night and day. Elation is easy to use, intuitive, and helps us to be more productive.
I'm thrilled with all aspects of it and have been recommending it to every colleague who asks me which EMR to try. Fantastic product, great customer service.

Pros

Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment.
Very pleased with the product and have recommended to many of my colleagues. All of my team are now using COVIU and have positive experiences as well.
The ease of use and the flexibility of what to use it on and how is just brilliant. No need to download anything for clients.

Cons

Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
Terrible customer service and no one takes responsibility.
I have been trying to deal with this problem since early May and it is now July 13. Incredibly frustrating and I would not recommend this product to other physicians.

Cons

Some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.
I sometimes have connection problems but I think that is my internet connection not the software.
When used on a mobile other calls stall the session.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features76
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Calendar Management
  • Charting
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Decision Support
  • Demographic Data
  • Desktop Notifications
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Fax Management
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Labeling
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Channel Communication
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Order Management
  • Payment Processing
  • Personalization
  • Practice Management
  • Prioritization
  • Queue Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Remote Access/Control
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Softphone
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Virtual Waiting Room
  • Visitor Tracking
  • Whiteboard
  • Workflow Management
  • Total features34
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Calendar Management
  • Charting
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Decision Support
  • Demographic Data
  • Desktop Notifications
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Fax Management
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Labeling
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Channel Communication
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Order Management
  • Payment Processing
  • Personalization
  • Practice Management
  • Prioritization
  • Queue Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Remote Access/Control
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Softphone
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Virtual Waiting Room
  • Visitor Tracking
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations7
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne