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Elation vs Lemax Comparison

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Overview

Elation is a cloud-based EHR solution for doctors & physicians to manage patient medical records, notes & appointments and...

Lemax offers an end-to-end travel business process automation solution. We empower tour operators and destination management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

275

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

21

7

3

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.3

5

4

3

2

1

7

6

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.
We tried two other EMRs before purchasing Elation and the difference between Elation and the other two is night and day. Elation is easy to use, intuitive, and helps us to be more productive.
I'm thrilled with all aspects of it and have been recommending it to every colleague who asks me which EMR to try. Fantastic product, great customer service.

Pros

From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing.
We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver.
I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you.

Cons

Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
Terrible customer service and no one takes responsibility.
I have been trying to deal with this problem since early May and it is now July 13. Incredibly frustrating and I would not recommend this product to other physicians.

Cons

Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization.
The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features76
  • API
  • Action Item Tracking
  • Action Management
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Central Reservation System
  • Charting
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customer Support
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Decision Support
  • Demographic Data
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Dynamic Content
  • E-Prescribing
  • Email Distribution
  • Email Management
  • Fax Management
  • File Sharing
  • For Medical Purposes
  • GDS/OTA Integration
  • Group Reservations
  • HIPAA Compliant
  • Itinerary Creation
  • Labeling
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Channel Communication
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Order Entry
  • Order Management
  • Package Creation
  • Payment Processing
  • Personalization
  • Practice Management
  • Pricing Management
  • Prioritization
  • Promotions Management
  • Queue Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SOAP notes
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Softphone
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Template Management
  • Third Party Booking
  • Time & Expense Tracking
  • Trend Analysis
  • Vendor Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visitor Tracking
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features29
  • API
  • Action Item Tracking
  • Action Management
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Central Reservation System
  • Charting
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customer Support
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Decision Support
  • Demographic Data
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Dynamic Content
  • E-Prescribing
  • Email Distribution
  • Email Management
  • Fax Management
  • File Sharing
  • For Medical Purposes
  • GDS/OTA Integration
  • Group Reservations
  • HIPAA Compliant
  • Itinerary Creation
  • Labeling
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Channel Communication
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Order Entry
  • Order Management
  • Package Creation
  • Payment Processing
  • Personalization
  • Practice Management
  • Pricing Management
  • Prioritization
  • Promotions Management
  • Queue Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SOAP notes
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Softphone
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Template Management
  • Third Party Booking
  • Time & Expense Tracking
  • Trend Analysis
  • Vendor Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visitor Tracking
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations7
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne