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Elation Health vs RXNT Comparison

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Overview

Optimize practice performance with Elation's unified EHR and billing built for high-value primary care.

Category Leaders

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

298

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

53

5

4

3

2

1

36

8

5

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.3

453

5

4

3

2

1

257

137

28

13

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

I'm thrilled with all aspects of it and have been recommending it to every colleague who asks me which EMR to try. Fantastic product, great customer service.
My staff and I are extremely happy that we ended up with Elationhealth. Everyone loves Amazon as the website is very robust and user friendly.
Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.

Pros

I like that we do not have to completely fill out the demographics for a patient. I like that the medications saved are able to be viewed by all our network.
Ease of use, integration with EMR. Very fluid with great ease searching and connecting with pharmacies.
Feel free to call for help when needed. The support staff is superb.

Cons

Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
The thing about it is that I am also a programmer. I work on web design, UI/UX, and frankly the UX sucks.
I have been trying to deal with this problem since early May and it is now July 13. Incredibly frustrating and I would not recommend this product to other physicians.

Cons

The worse part is when your practice is finally able to speak with someone you are given ludicrous explanations. We have been working on switching to another company when COVID-19 hit.
But for months we are told “going to be fixed soon; it’s Surescripts issue not ours; YOU need to contact them”, is because there is no Hx for this patient. RxNT FAILS in this area.
My staff is very unhappy that it's clunky and counterintuitive.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features113
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Diagnostic Reports
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • IVR
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Onsite Registration
  • Patient Communications
  • Patient Database
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Softphone
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Vitals Tracking
  • Voice Recognition
  • Workflow Management
  • Total features138
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Diagnostic Reports
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • IVR
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Onsite Registration
  • Patient Communications
  • Patient Database
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Softphone
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Vitals Tracking
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations16
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations4
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

ML
AvatarImg

Maria L.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RXNT logo

RXNT

Easy to Use emr with e-prescribing

Reviewed 3 years ago

easy to use, great e-prescribing

Pros

e-prescribing, ease of use, multiple features

Cons

need better mental health template for notes

TL
AvatarImg

Tim L.

Health, Wellness and Fitness, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RXNT logo

RXNT

Rxnt

Reviewed 3 years ago
Pros

Great, easy to use and convenient to use

Cons

Could use more short keys for health records for faster use

RB
AvatarImg

Ricardo B.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RXNT logo

RXNT

Terrible experience - put your money somewhere else!!!

Reviewed 7 years ago

None - I went back to my prior Electronic Health Records provider.

Pros

Customer Support tries to provide: the product is not good, so they are essentially trying to do their best with the poor quality of the product. They really try, though...

Cons

Work-flow is a disaster. If you need to look back at information to complete a current page, you have to lose what you've done in order to go back. Back arrows don't work - system freezes. If you are in one area of the system (Clinical, for example) and remain idle in another (Scheduler, for example), the idle area will throw you off the system and require you to sign in again and again, even though you're still in system. Prescribing is a PAIN.

PB
AvatarImg

Patric B.

Mental Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

RXNT logo

RXNT

L.A. CADA RXNT Review

Reviewed a year ago

The overall experience with RXNT is great. The system completes all necessary requirements for our agency to remain compliant with Mental Health contracts.

Pros

The ease of ordering medications from any pharmacy. Having the ability to export records.

Cons

Lack of demographic information and outcome data.

jm
AvatarImg

jorge m.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RXNT logo

RXNT

Developed by health insurances....

Reviewed 9 months ago

worse. So bad that I want to change company. The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their customers (assuming that health providers are their customers and not insurances), has to be added the cost of a transition and the integrity of data. If a healthcare provider offers their service with a similar performance Rxnt gives, licences would be suspended.

Pros

Price. No other thing to mention because time is money and direct patient care. Rxnt performance takes away such valuable times. Then, not even price is good.

Cons

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work. Adds to the complex system used by health insurances to obstruct access to the services they offer, delay payments, etc. Health care time is spent in two areas: patient care and administrative documentation. The more administrative time on each patient, the less productive time, the lowest the number. The goal of technology is to gain in efficiency, to at least produce more in les time. RXNT is the opposite, really I would not be surprised if it is owned by one of the health insurance corporation.

BJ
AvatarImg

Bayan J.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RXNT logo

RXNT

Easy to use and very few technical issues

Reviewed 3 months ago
Pros

Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.

Cons

The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen.

MG
AvatarImg

Marting G.

Medical Practice, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

RXNT logo

RXNT

Poor Customer Service, Crashes, duplicate charts, support says clear your cache

Reviewed 2 years ago

We were with them for many years, AS THEY GREW THEIR PROCESS TO IMPLEMENT CHANGE AND NOT CUSTOMIZE PER PROVIDER REALLY IMPACTED BEHAVIORAL HEALTH PROVIDERS. WE WERE NOT THE PRIORITY - BIG ISSUES WITH DUPLICATE PTS BY PHARMACY AND NOT ABILITY TO STOP IT.

Pros

MDs liked EMR except when duplicate charts were created- simple but major changes without notice and printing different types of encounters was painful.

Cons

Crashes, ERA posting in error not doing adjustments, duplicate charts from pharmacy created, claim scrubbing gets stuck, slow in billing and scheduler

CG
AvatarImg

Claire G.

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RXNT logo

RXNT

Using RXNT as a Psychiatry Resident

Reviewed 3 years ago

Overall, I have found the software easy to use and helpful in e-prescribing. When I've had trouble, the support folks are very responsive. I would recommend it.

Pros

RXNT is the software used by our state-funded mental health center. I appreciate the friendly user interface and ability to customize my recommended pharmacies and track my patients medications. I am typically able to write a script in less than two minutes and have had few issues sending the scripts to our local pharmacies.

Cons

There are a few glitches that I have noticed. Some medications are only listed with one name (either brand or generic), making them hard to find. Cogentin, for instance, is only listed as benztropine. Viewing the drug interactions is a little clunky and hard to read (though I do like this feature). I also wish that some of the information available on the "histories" tab was also viewable on the "prescription" screen, like the pharmacy the scripts were sent to. Finally, if the pharmacy you work with doesn't receive e-scripts, then there seems to be a glitch transmitting the signature on the prescription pad via fax.

SP
AvatarImg

Stephanie P.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RXNT logo

RXNT

LOST PRESCRIPTIONS & DELAYED SUPPORT

Reviewed 3 years ago

Hate it. Maybe if someone could fix one of our issues or actually call us it would be a different story.

Pros

I like that the program is cloud based and can log in from anywhere.

Cons

Misled into thinking RxNT would transfer our existing patient information and health history. After we signed on, we were told it would be an additional $3k. Our compounded scripts aren't being received by other pharmacies. Live chat stopped working for us after the first few weeks. We kept receiving "too busy try again later" notices. Our prescription issue still isn't resolved and have been waiting for [SENSITIVE CONTENT HIDDEN] to respond/solve via email for over a month. We are basically overpaying for e-script service because we cant successfully use the other functions.