Elation Features

Elation

Cloud based electronic medical record system

4.47/5 (32 reviews)

Competitor Feature Comparison

API
Action Item Tracking
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charting
Client Portal
Clinic Interoperability
Coding Assistance
Collaboration Tools
Communication Management
Compliance Tracking
Configurable Workflow
Confirmation/Reminders
Customizable Forms
Customizable Templates
Data Import/Export
Data Verification
Data Visualization
Decision Support
Demographic Data
Document Generation
Document Management
Document Storage
Document Templates
E-Prescribing
EMR/EHR
Email Distribution
Email Management
Fax Management
File Sharing
For Medical Purposes
Forms Management
HIPAA Compliant
Labeling
Meaningful Use Certified
Medical Billing
Multi-Channel Communication
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Order Entry
Order Management
Payment Processing
Personalization
Practice Management
Prioritization
Progress Reports
Progress Tracking
Queue Management
Real Time Analytics
Real Time Notifications
Real Time Reporting
Records Management
Reminders
Remote Treatment Plans
Reporting & Statistics
SMS Messaging
SOAP notes
Scheduling
Search/Filter
Self Service Portal
Softphone
Summary Reports
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Time & Expense Tracking
Trend Analysis
Video Conferencing
Virtual Waiting Room
Visitor Tracking
Workflow Management
Learn moreCompare App
API
Action Item Tracking
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charting
Client Portal
Clinic Interoperability
Coding Assistance
Collaboration Tools
Communication Management
Compliance Tracking
Configurable Workflow
Confirmation/Reminders
Customizable Forms
Customizable Templates
Data Import/Export
Data Verification
Data Visualization
Decision Support
Demographic Data
Document Generation
Document Management
Document Storage
Document Templates
E-Prescribing
EMR/EHR
Email Distribution
Email Management
Fax Management
File Sharing
For Medical Purposes
Forms Management
HIPAA Compliant
Labeling
Meaningful Use Certified
Medical Billing
Multi-Channel Communication
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Order Entry
Order Management
Payment Processing
Personalization
Practice Management
Prioritization
Progress Reports
Progress Tracking
Queue Management
Real Time Analytics
Real Time Notifications
Real Time Reporting
Records Management
Reminders
Remote Treatment Plans
Reporting & Statistics
SMS Messaging
SOAP notes
Scheduling
Search/Filter
Self Service Portal
Softphone
Summary Reports
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Time & Expense Tracking
Trend Analysis
Video Conferencing
Virtual Waiting Room
Visitor Tracking
Workflow Management
Visit WebsiteCompare App
API
Action Item Tracking
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charting
Client Portal
Clinic Interoperability
Coding Assistance
Collaboration Tools
Communication Management
Compliance Tracking
Configurable Workflow
Confirmation/Reminders
Customizable Forms
Customizable Templates
Data Import/Export
Data Verification
Data Visualization
Decision Support
Demographic Data
Document Generation
Document Management
Document Storage
Document Templates
E-Prescribing
EMR/EHR
Email Distribution
Email Management
Fax Management
File Sharing
For Medical Purposes
Forms Management
HIPAA Compliant
Labeling
Meaningful Use Certified
Medical Billing
Multi-Channel Communication
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Order Entry
Order Management
Payment Processing
Personalization
Practice Management
Prioritization
Progress Reports
Progress Tracking
Queue Management
Real Time Analytics
Real Time Notifications
Real Time Reporting
Records Management
Reminders
Remote Treatment Plans
Reporting & Statistics
SMS Messaging
SOAP notes
Scheduling
Search/Filter
Self Service Portal
Softphone
Summary Reports
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Scheduling
Template Management
Time & Expense Tracking
Trend Analysis
Video Conferencing
Virtual Waiting Room
Visitor Tracking
Workflow Management
Learn moreCompare App

Elation Feature Reviews

25 reviewers had the following to say about Elation's features:

Rubencio Q.

Makes Documentation ALMOST fun

2016-05-10

Pros

Software is easy to use and cloud based.

Cons

Which the Practice management software and reports were more detailed and more extensive.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Elation

Learn to use templates. You will need to be careful about transferring from other EMR.

Source: Software Advice
Helpful?   Yes   No
Read more
Bruce J.

Powerful, intuitive, but not (yet) all-inclusive EHR. Not the best value. 2nd best EHR I've used.

2017-11-14

Ability to transfer in my prior EHR documentation with only minimal to moderate pain

Pros

L-hand panel with patient summary 3.

Cons

Very rudimentary patient engagement tool (new update coming but adds another. 4.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Colleen M.

MD/owner

2017-09-19

Are they going out of business? No one ever returns our messages.

Pros

No issues with prescribing We like the patient portal: we only opened for outgoing messages.

Cons

Customer service is non existent They do not answer calls or emails (in fact they do not have any voice mail set up) They recommended Practice Suites as a billing partner ("we love them, great partner, will meet all your billing needs") and it totally destroyed my revenue cycle. promised us an OB flow sheet when we signed up...3 years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
John S.

Fantastic Product!

2018-11-26

Pros

It's intuitive, easy to learn, the patient portal works well, and importantly our revenue jumped 30% after we started using it.

Cons

As I said, I'm thrilled with what it does for us in terms of record keeping, scheduling, patient communication, and inter-office communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
RAJ D.

Amazon of EMRs!

2018-10-27

Passport function works great for patient communication.

Pros

Elation is so easy that you can see your full load of patients and complete every note, even the most complicated patient's notes within 2 minutes.

Cons

As soon as patient leaves and I send the bill to MD connection- it reaches real-time.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daphne R.

Easy to migrate to, fits most needs for medical charting

2018-03-09

Affordable and fits basic charting needs

Pros

It fits most of our needs for medical charting.

Cons

Patient portal is not "family friendly" (parents with multiple children need to create and remember unique email addresses/logins for all).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dorothy L.

Very happy with Elation

2016-05-09

Pros

Not cluttered. Charts appear clean.

Cons

Would like to customize views- particularly the order in a patient's chart of medications, past medical history, problem list, social history.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Elation

Find someone who uses this EMR and practice for yourself. Know your own EMR needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Olivia R.

Elation

2019-08-13

Great

Pros

I appreciate the faxing feature, ability to integrate with labs/hospitals for lab orders and imaging, responsive customer service and fluidity in uploading documents

Cons

Finally, it would be awesome if there was a texting/emailing feature to contact patients from elation.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
carina D.

Excellent feature for medical communication

2021-01-30

Appreciate having access to communication with my medical provider in a safe and secure way.

Pros

Excellent program for safe and secure medical communication between patient and doctor.

Cons

Has increased my ability to communicate with my medical professional and get fast responses to my questions.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Helen L.

great product, integrative, easy work flow for providers

2016-05-09

Pros

product is provider friendly and work flow is great. integrative product with billing and scheduling in one program.

Cons

some issues with surescripts unrelated to ElationEMR.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Elation

Good computer with good internet connection. Works better on google chrome browser, not great on ipads or apple devices.

Source: Software Advice
Helpful?   Yes   No
Read more
M. Ellen M.

They "get" us!

2017-09-23

Pros

Our billing service logs on and "harvests" our charges each week. The chart check system makes followup easy.

Cons

I wish we could name our own report headers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chris B.

Small Private Practice

2019-07-18

Wonderful overall experience with Elation

Pros

I can view almost everything I would ever need to see, all on one page. Easy and efficient to do notes, especially follow up visits.

Cons

It doesn’t interface with Labs (Labcorp, Sonora, etc) and no billing software available

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Medical Practice company, 1-10 employees)

Easy and simple but not very powerful or robust

2021-04-01

Underwhelmed, overcharged. Switching to Cerbo or maybe AtlasMD or Akute Health

Pros

It's true you can figure it out in an hour or less. Very simple.

Cons

If they don't have an upcoming appointment, it says no upcoming appointment, and it's still in blue like it's a link.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley T.

Great software, poor customer service

2018-12-18

Unhappy only with mostly provider service when ongoing issues and cannot speak to live person.

Pros

Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used

Cons

Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryne F.

Elation is my go-to EMR

2019-10-24

My overall experience with Elation is very positive. It is my favorite EMR yet.

Pros

In our multidisciplinary medical setting, elation allows us to easily collaborate on patient care across many different disciplines.

Cons

My least favorite aspect of elation is how the referral system is a bit clunky. Our company has adapted to this clunkiness, but the software could improve in this area.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura B.

Data Migration Team Is Terrible

2020-12-08

Terrible customer service and no one takes responsibility.

Pros

I like the ability to set reminders and track follow up.

Cons

The third component of our data migration included all of patient medication, allergies, and history.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Zain Z.

So far, there isn't anything better available, but that's not saying much

2018-09-25

Pros

the search function is intelligent and well-implemented free integrations with lab interfaces to allow lab data to be imported as data instead of as images of faxed pages.

Cons

I work on web design, UI/UX, and frankly the UX sucks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
RAJ D.

I am glad!

2018-01-28

Pros

Any one who can use an e mail account can use Elation.

Cons

Interface between Elation and MDconnection one of the billing software recommended by Elation works great according to doctors I talked to who are using both.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lisa W.

Best EMR for small practice

2015-10-03

Pros

Well thought out design which supports clinical care, enhancing efficiency and communication between staff, to and from patients and among other providers.

Cons

There is nothing I dislike about ElationEMR. It has been a pleasure working this vendor.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Elation

Highly recommend giving this a try. No contract required. Amazing how happy their users are, including me!

Source: Software Advice
Helpful?   Yes   No
Read more
Albert F.

Overall, we are delighted with using Elation.

2016-05-09

We would have benefited from more education about the data that would be imported from our old charts to the new.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Douglas S.

Intuitive and easy to use.

2016-05-07

After using paper charts for over 30 years I was apprehensive about the change.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Garrison B.

Primary care warhorse loves his EMR- who ever thought it could happen?

2016-05-11

Pros

It is time someone built an EMR for health care, not just for billing. You have done this and continue to improve your product.

Cons

Still no recall system and no lab interface with Quest or LabCorps.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Elation

Just sit down without an instructor and see how much you can do without being told how to do it. This is the hallmark of great software. Ask your staff to do the same. Look at the stuff that usually makes you crazy, like referral or office visit documentation. Try searching for something in your records by just typing in a search term and watch the lab results or the physical exams or the colonoscopies (or whatever you are looking for) appear in front of you.

Source: Software Advice
Helpful?   Yes   No
Read more
Kory K.

Overall smooth transition and easy to use

2018-01-17

Pros

Easy to connect with other physicians and see everything about a patient on one screen.

Cons

It would be very helpful if some of the add on features they mentioned when I was choosing an EHR were actually being developed. I was told they were currently working on a camera app to take clinical photos...don't see it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andrew S.

Easy to learn and a joy to use - Highly recommend ElationEMR

2016-05-09

Pros

I suggested they see 2 patients per half day with Elation on their first day and the rest still with paper charts.

Cons

Development of new features has slowed as they've expanded. It seems the burdens of meaningful use and other mandates has interfered with evolving new features as quickly as I was hoping to see them.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Elation

After having used several other systems including eCW, PracticeFusion, Misys, and Epic, I've found Elation EMR to be the fastest to learn and easiest to use. While Elation includes a nice scheduling module, it does not have a Practice Management component so you will need a separate system for this. If you have doctors who have had bad experiences with past EMR's, Elation is a great choice. You can try it out with no commitment. A doc who can type an email can use this system with pretty much no training. Highly recommended!

Source: Software Advice
Helpful?   Yes   No
Read more
Jenna P.

Great Product!

2016-10-06

This is a great platform for physician/user connection and just knowing everything about a patient and perfect to keep in touch with them, and to connect to other physicians also seeing the same patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more