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Emitrr Features
Features Summary
Functionality
4.8
/5
77
Total features
92
10 categories
Emitrr features
Common features of SMS Marketing software
Screenshots
Contenders comparison
Functionality
4.8
/5
77
Price starts from
149
Per month
Total Features
92
Unique features
Call Monitoring
Message Personalization
Voicemail Transcription
Call Tracking
Functionality
4.4
/5
2.5K
Price starts from
29
Per month
Total Features
125
Features in Common
19
Unique features
Patient Records Management
Self Payment
Multiple User Accounts
Multi-Provider Practice
Common Emitrr comparisons
Reviewers who mentioned features said:
Carmela L.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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My clients have had better patient engagement using review requests and survey requests. Also, the Emitrr representatives are incredibly helpful and always willing to help.
I like that it has helped get a lot of my client new reviews. Every client who has this software has gotten positive reviews.
I would like training clips for the software. I would like to be able to look at videos if I forget how a certain feature works or how to better explain it to my clients and team members.
Thank you so much for your review, Carmela. It's a pleasure working with you.
Alastair C.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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Emitrr was a fabulous addition to our business as it sent customers appointment reminders and followed up on the service. It used traditional text messages instead of any social media service for all its task completions, which helped us penetrate even those customers who have not yet adopted the smartphone culture.
Emitrr is a fully automated intelligent assistant (almost like an actual human) for businesses in the local service. It can handle customer queries like service appointments, quotes, FAQs, etc.
In my experience, there are no downsides found with Emitrr and it works flawlessly.
Michael S.
Construction, 1-10 employees
Used daily for less than 6 months
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My initial experience was mixed but working with the team has made it much better, and they address my issues and suggestions with gusto. Love my team!
Price Customer support Phone and review management
Some features are clunky to use, automatic responses are lacking, and the number of clicks needed to move around, but Emitrr is making changes that address all this
Thank you so much Mike. Appreciate all your feedback and looking forward to improving your experience for you.
Robin L.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Moving to Emitrr has been easy . Their relationship management and customer focus have been outstanding. They listen to suggestions and impement them quickly.
The integration of our data and processes were seamless. The software is intuitive and easy to use. The technical support has been superb. Our ideas for system upgrades have been heard and most have been implemented.
Would like ability to edit scheduled messages.
Jonavie P.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
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Excellent and easy to use. I enjoy using it.
Patient engagement is top tier and I love working using Emitrr
Confusing at times but over all it's good. I love using it.
Steven E.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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Emittr’s on boarding was superior to other texting software companies. We found the platform to be user friendly for clients and internal staff. The live chat feature on website is outstanding.
The software has all capabilities our team needs to exercise cutting edge strategies for clients.
The only issue our team had was uploading telephone numbers from our CSV file but this was fixed instantly by Emittrs team in our Excel file.
Thank you so much for your feedback Steve. Our goal is to provide a great platform to businesses at a fair price. Working with you and the team has been a great experience. Thanks for all the feedback.
Evan C.
Mental Health Care, 51-200 employees
Used daily for 1-2 years
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We have been using them for over a year now and we love it! They listen to customer feedback and the platform is always evolving. In behavioral health having the capability to respond to patients in time is most important and Emitrr has really changed the patient experience for us. We've seen a huge uptick in conversion with their texting capabilities.
The responsiveness by the Emittr team. If it did not have the capabilities, their team built them immediately. They are the most responsive team I've ever worked with.
The thing I like the least is that we didn't find them sooner.
Thanks a lot, Evan for your feedback. Its been a pleasure working with you and the team.
Leslie B.
Hospital & Health Care, 501-1,000 employees
Used daily for 1-2 years
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When we began our abandoned call texting pilot, our objective was to understand how much opportunity was being lost because we couldn’t answer the phones. I’ve been able to see an 8% lift in appointments booked (33% from new patients) because of the tool. After seeing the data, we’ve discovered the need to automate and send texts for pre-auth and lab delivery notifications which will eliminate 5-10% of my non-value add calls. We are also looking at texting solutions to write-back into the EMR when patients want to cancel, confirm, ask for directions, pay a bill, etc. So the idea is that it will reduce labor in the call center.
Emitrr is very accommodating and willing to create automation tools outside the traditional scope of just providing abandoned call texting solutions.
Would like to see more written presentation of capabilities.
Thank you so much for your feedback Leslie. It's been a pleasure working with you and the team.
Beth G.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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I was having issues with getting my sign in to work and your product support team was so helpful in getting the quirks worked out and getting me set up. A shout out to [sensitive content hidden] who was incredibly patient in helping me work this out and get up and running
Our team found this was a very easy softward to start using
Have not used it long enough to come up with any
Brandon D.
Consumer Services, 11-50 employees
Used daily for 6-12 months
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Emitrr has helped us consolidate and streamline our phone calls, text, customer reviews, and text campaigns all while being integrated to our scheduling platform, Housecall Pro.
Overall, we have really enjoyed the product. There were some growing pains with Emitrr being a start up but nothing we couldn’t overcome.
Kaitlin H.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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this is an easy software to navigate while using other screens
it lags when I am trying to reach a patient I cannot instantly hear them and they cannot hear me which causes them to eventually hang up.
Nathan C.
Higher Education, 501-1,000 employees
Used daily for less than 6 months
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Emitrr was super easy to set up and use. We have not had any issues with Emitrr after we switched. The low price made it an easy decision to use Emitrr and we are very happy with our choice.
We only use the SMS functionality. It would be good if we could customize the settings and dashboard to eliminate all the other settings that we are not using to eliminate confusion with our employees.
Gina L.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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The text mesages make it easy to communicate with patients and the reputation management helped our 5 star reviews increase.
We're just waiting for there to be integrated booking available through the software.
Thank you so much for your review, Gina. Its been a pleasure working with you. We're definitely working on getting integrated booking up and running!
David S.
Staffing and Recruiting, 501-1,000 employees
Used daily for less than 6 months
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Great!
We really like the ease of use, and review management.
When you schedule a mass text campaign, it would be helpful to be able to pick an exact calender date and time. Instead of having to list how many days/hours/minutes ahead you would like to the campaign to go out.
Lance F.
Construction, 1-10 employees
Used daily for less than 6 months
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All and all I have no complaints. The customer service is top notch
The software integrated easily into my field management system
It is a little jumbled up with a whole bunch of new words to learn.
Rachel H.
Religious Institutions, 11-50 employees
Used monthly for less than 6 months
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Thanks to Emitrr we are now reaching our congregation in a direct way and we can connect further with them.
The system is very easy to use. The customer service is amazing and fast. We selected Emitrr because we don't have to worry about the length or content of the text messages we want to send. We can send texts often, and manage contact groups very easily.
I would like to assign responses from a certain campaign directly to only one admin. I would like to be able to see our billing history and download receipts.
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