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EpicCare vs Doxy.me Comparison

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Overview

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

Category Leaders

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

372

5

4

3

2

1

219

107

27

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

1.1K

5

4

3

2

1

802

303

42

14

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Pros

User friendly, secure, affordable, I appreciate that I can purchase some features on a need to use basis/ monthly.
Overall, I'm very happy with this option. I like how easy it was to figure out and implement and how consistent it has been in quality.
Overall Doxy.me has been very easy to use and is secure. It has been great being able to provide secure telehealth services to clients during the pandemic.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.

Cons

I have not experienced the kinds of problems you may normally have with the internet such as poor connections. Any connection issues have been from the patients end due to poor internet services.
Internet issues which DOXY cannot control - Some distortion or loss of contact occasionally - typical internet problems with all telehealth portals.
So there is no session (I think they are a no show and they think I am a no show). In mental health, my income depends on it and there are times that someone is sucidal.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features35
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Branding
  • Decision Support
  • Document Management
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • File Sharing
  • Financial Management
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • HIPAA Compliant
  • Health Monitoring
  • Insurance Eligibility Verification
  • Live Chat
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Provider Practice
  • OSHA Recordkeeping
  • One-to-One Messaging
  • Online Forms
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • SOAP notes
  • Self Service Portal
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management
  • Total features30
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Branding
  • Decision Support
  • Document Management
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • File Sharing
  • Financial Management
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • HIPAA Compliant
  • Health Monitoring
  • Insurance Eligibility Verification
  • Live Chat
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Provider Practice
  • OSHA Recordkeeping
  • One-to-One Messaging
  • Online Forms
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • SOAP notes
  • Self Service Portal
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management

Integrations

  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations9
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8