EpicCare vs Azalea Health Comparison

Overview

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

Azalea Health is a cloud-based suite with modules to help manage electronic health records (EHR), track revenue cycles, manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

119

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

(45)

5

4

3

2

1

25

13

2

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Pros

Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.
I have had a great experience with Azalea. It is straight forward and very easy to navigate.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.

Cons

Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
Sometimes when I post patients charges and codes the cost of the charge does not populate.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features24
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Billing & Invoicing
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Customizable Templates
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Estimating
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Mobile Integration
  • Monitoring
  • Order Entry
  • Partner Portal
  • Payroll Management
  • Predictive Analytics
  • Records Management
  • Recruitment Management
  • Recurring Billing
  • Referral Tracking
  • Revenue Management
  • SOAP notes
  • Self Service Portal
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Workflow Management
  • Total features29
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Billing & Invoicing
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Customizable Templates
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Estimating
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Mobile Integration
  • Monitoring
  • Order Entry
  • Partner Portal
  • Payroll Management
  • Predictive Analytics
  • Records Management
  • Recruitment Management
  • Recurring Billing
  • Referral Tracking
  • Revenue Management
  • SOAP notes
  • Self Service Portal
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrations6
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

EpicCare vs. Azalea Health

See how EpicCare and Azalea Health stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.