EpicCare vs TRAKnet Comparison

Overview

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

TRAKnet is a cloud-based podiatry specific charting and practice management system developed by podiatrists for podiatrists....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

118

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.1

(36)

5

4

3

2

1

17

13

1

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Pros

Easy to use, easy to learn, has billing and charting together, great customer support they really care about customers.
I have used it for several years and love it. The customer service is top notch.
Oh my God so much improvement I just love it all.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.

Cons

The billing is the worst. It seems so easy at first, but then tracking the claims, reprocessing claims, etc is the most painful experience.
But the cost of the program in ridiculous when you add additional physicians. Adding an additional physician more than doubled our monthly cost.
Considered suing them over it but it would have been too cumbersome.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features24
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Templates
  • Document Imaging
  • Electronic Payments
  • Email Integration
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Real Time Comparisons
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Referral Tracking
  • Rich Text Editor
  • SOAP notes
  • Secure Data Storage
  • Self Service Portal
  • Text Editing
  • User Management
  • Workflow Management
  • Total features16
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Credit Card Integration
  • Custom Fields
  • Customizable Templates
  • Document Imaging
  • Electronic Payments
  • Email Integration
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Real Time Comparisons
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Referral Tracking
  • Rich Text Editor
  • SOAP notes
  • Secure Data Storage
  • Self Service Portal
  • Text Editing
  • User Management
  • Workflow Management

Integrations

  • Total integrations6
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

EpicCare vs. TRAKnet

See how EpicCare and TRAKnet stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.