Most popular features of all Healthcare & Pharmaceuticals apps
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25 reviewers had the following to say about EpicCare's features:
Pros
Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management
Cons
Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We are continually using EPICCare EMR for it's increased research features including the ability to access records from other institutions that use EPIC.
Pros
There are ways to create patient lists, get customized notifications and track billing to ensure the appropriate charges are passed on to either insurance or the research study.
Cons
It does take a bit of a learning curve to understand some of the back end systems for reporting.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.
Pros
I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements.
Cons
The health maintenance options could be better, and easier to see and mark as complete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
There are so many reports that are available to help quality control, business management, and patient care.
Pros
There are so many features and shortcuts within Epic. I really like and utilize all of keyboard shortcuts to navigate between the clinical schedule, registration tab, and orders screens.
Cons
Wish that it would allow you to keep more than 4 open patients at a time. Don't need unlimited, or even think that would be a good idea for that matter, however I think adding a few would be a great addition.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
The user ability is endless and it makes charting and patient care very much easier than all and it allows us to merge records quickly as well.
Cons
The cost and the training on the soft ware is a bit out of bounda
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I used EpicCare EMR daily in patient care and management. It provides me a way to follow my patients accurately and with up to date information.
Pros
EPIC is great for documentation and order management. The ability to create smart phrases and texts create a more efficient clinical environment.
Cons
It's difficult to view scanned media as it will close when you try to compare it to charted data.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It helps to inform patient management decisions.
Cons
I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
I really like this system and it is a definite upgrade from our previous system
Pros
I love how easy it is to view everything in the chart and to document what I need to document.
Cons
I wish I could see reports of my documenting, like if I need to go back and see a certain note but I can’t remember which patient it was on, searching by note type
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Best by far! I used it at THR and Children’s hospital!
Pros
Scanning documents in the system was easy, sending messages to the provider was easy, using the portal is easy and fast.
Cons
It’s an easier approach to healthcare.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Pros
Easy to click various aspects used during documentation. Billing easy and customizable.
Cons
Template thorough which means long making it more time consuming to navigate and document with.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Over all this is an excellent software for clinic or hospital based healthcare organizations.
Pros
Also, epic is simple for the patient to use the health portal and easy to transfer patient information across healthcare systems.
Cons
The learning curve is extensive. Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We find the product very useful in saving time on the phone checking patient status and it also enables us to get prior test results and medical records that are pertinent to a patients care,
Pros
It is very easy to monitor our patients progress through the hospital and report back to our physicians.
Cons
It would be great to have the patients delivery summaries and operative reports populate directly into our office software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I have used Epic for years and I would not prefer to use another EHR. Though there are some cumbersome elements to the software, it is by far the most powerful and robust system out there.
Pros
Epic has a plethora of reports and dashboards that are invaluable for tracking quality and key performance metrics.
Cons
For a number of functions, Epic has multiple ways for users to complete a particular task. This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.
Pros
With little education the program was self explanatory.
Cons
Also the charting by exception makes it difficult for other disciplines to know what is really going on.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.
Pros
Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.
Cons
What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Please see above
Pros
Its connected to the medical records/test results done in other places through care everywhere and crisp.
Cons
I can't review the patients' charts with Haiku.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available.
Cons
Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Getting x-ray and lab reports from other facilities is extremely valuable.
Pros
Instant access to outside facility notes and reports is a game changer for quality of care.
Cons
Can be somewhat frustrating when wanted features are unavailable while less useful features abound.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
All records are very easy to access, especially from other offices using Epic.
Cons
If you need to print any document you have to have credentials and give a reasoning/permission.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
My overall experience is great and I enjoy working with EPIC daily.
Pros
I work with a lab that is interfaced with EPIC but I Do have access to view charts. I like being able to confirm our results are filing to the patients charts.
Cons
I, as mentioned can view the charts but unable to view scanned documents.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
ease of tracking patient interaction across multiple departments and facilities.
Pros
Search feature within patient chart is incredibly helpful as is generating letters to patients.
Cons
Would have liked customizable labels for the status of work queue lists.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
EPIC makes it easy to create notes, easily bill Part A and Part B services as well as commercial and Medicaid claims. I love that there is WQ's to work specific edits and that you can create an action to put these claims in a specific WQ for my review.
Cons
Sometimes updates created other issues. Such as a patch put in that created another issue.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
It made my life much easier then when I had to deal with the paper charts.
Pros
Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc.
Cons
There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.
Pros
The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.
Cons
When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.
Pros
From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.
Cons
Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
