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EpicCare EMR Logo

EpicCare EMR

4.4
(295)

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Modular, cloud-based ambulatory EMR software

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(2)

EpicCare EMR Features

Features Summary

Functionality

4.3

/5

295

Total features

29

5 categories

EpicCare EMR features

Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Client Portal
Coding Assistance

Common features of Medical Practice Management software

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Charting

Screenshots

Contenders comparison

Functionality

4.3

/5

295

Price starts from

ic-pricetag

No pricing info

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Total Features

29

Unique features

  • Automated Scheduling

  • Voice Recognition

Functionality

4.4

/5

2.5K

Price starts from

29

Per month

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Total Features

121

Features in Common

23

Unique features

  • Employee Management

  • Transaction History

  • Healthcare Compliance

  • Patient Management

Functionality

4.6

/5

948

Price starts from

35

Per month

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Total Features

30

Features in Common

12

Unique features

  • API

  • Two-Way Audio & Video

  • Payment Processing

  • Reporting & Statistics

Common EpicCare EMR comparisons

Reviewers who mentioned features said:

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Heather H.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Epic

Reviewed 3 years ago
Pros

There are a ton of different functions within Epic. One of the things I like the most is that there are multiple ways to do almost everything, so each person can find the way that works best for them and their job function. Some parts are customizable, such as which tabs/buttons you have along the top of your screen. I like that you can take away what you don't use.

Cons

There is definitely a learning curve to Epic. It can be very overwhelming with all of the different functions and figuring out which ones you need and which ones you don't. I feel that the workflow isn't the smoothest, and there are entirely too many clicks for what should be simple, quick tasks.

OC
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Omasiel C.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Different ways...

Reviewed 7 months ago

I will rate my experience as 7 out of 10.

Pros

This software have several options to find client information.

Cons

The document have many pages when printing out.

AR
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Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All patient info in one place!

Reviewed 2 years ago

Epic has been a lovely product to use and makes my day-to-day job much easier than if I had to go through paper records. It is an efficient product and helps me get the patient info I need quickly and securely.

Pros

Epic is a secure way to access information from a patient's chart, whether that patient is currently admitted at the hospital or has previously been treated at your facility. The search within a specific patient's chart is robust and smart, populating results that may be related to the keyword you searched. Epic also allows you to access documents related to a patient from an outside hospital/institution. Epic's security features protect patient privacy from all ends.

Cons

Running Epic requires some setup, namely downloading a receiver to access the application. This additional step is not particularly difficult but does slow down the process of getting to Epic. I wish there was a desktop option for easy access to Epic.

AR
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Verified reviewer

Medical Practice, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EpicCare EMR

Reviewed 2 years ago

I have had an overall good experience with this software. I am looking forward to how it evolves with AI built into the EMR.

Pros

I have been using this software for about 3 years. The software is very intuitive to use most of the time. The menus are clean and fairly easy to navigate. The ability to have the whole patient history right in front of your fingertips is a big plus in 2021. The software is one of best on the market for EMR in 2021.There are no major glitches or bugs that I have encountered using this product over the past three years.

Cons

I feel the help menu does need some improving at this time. When the software updates things are changed and moved around alot on the menus. I feel there room for improvement on the help menus.I wish there was a live chat feature embedded in the software with customer support.

KN
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Kevin N.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent and Gets the Job Done

Reviewed 3 years ago

Overall Epic is great and provides a full suite of tools for a healthcare organization.

Pros

I like how Epic has a full suite of good software for healthcare organizations. I would say most Epic tools are good and are not too complicated. Billing and coding can be done easily compared to other systems. The defer feature is a great feature that is missing in other rival software. This is especially useful for a biller who needs to ask providers questions before taking action.

Cons

Some of the biggest issues I have with Epic is that the interface looks a bit dated. There is also a lot of variation between how different users interact with Epic. I often had to talk to doctors and nurses in order to help them out. Unfortunately we were never able to help each other out because Epic worked completely differently for different users.

HM
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Heather M.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Generational program

Reviewed 4 years ago

It has been a great system to bring the organization together. The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.

Pros

The ease of maneuvering throughout the system. With little education the program was self explanatory. When working in the hospital the different aspects, like the banner help to quickly analyze the patient at hand.

Cons

Certain features throughout different organizations allow for a very general physical assessment. The option available is no change or normal. Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound. Also the charting by exception makes it difficult for other disciplines to know what is really going on.

AR
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Verified reviewer

Medical Practice, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Long time user/adminstrator

Reviewed 3 years ago
Pros

Epic offers endless features for end users. The system is excellent in preventing medical errors, ease of documentation, and overall efficient patient care.

Cons

Frequent, sometimes unnecessary, updates to the software. Difficult to elicit information from the organization sometimes

AR
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Verified reviewer

Medical Practice, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Epic for medical use

Reviewed 4 years ago

I use this system everyday at work in a medical clinic. I work in the lab so I have my own sub category within the system, but I can still view the other schedules which makes my job a lot easier; rather than run around trying to find information, I can access it from my computer. I have a tab to see what labs a patient has had and I can look up their previous encounters (even telephone ones) to see what they were told to have drawn if their labs weren't ordered.

Pros

It's easy to use and as I learn more about it, it becomes even easier. For instance, there are multiple ways to access the same things, I find the redundancy makes for quick shortcut access. I also like that I can message people within the system which comes in handy.

Cons

Well I hadn't given it much thought until now, but maybe just the parts I don't have access to. Because I like the system and learning about it, it's a bummer when I can't access bits of a chart, but I know it's for security and confidentially, which is totally necessary. In reality, parts I can't access I don't need and I understand that. I don't have any real complaints about the system.

CB
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Charlotte B.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organized Overview for Patient Care

Reviewed 2 years ago
Pros

This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software. The patient's charts are broken down into various tabs that allows the provider to easily target what information they are looking for instead of skimming through the entire chart. The user also has the ability to make some changes to their page to allow for an even easier use.

Cons

The updates on this software occasionally seemed unnecessary while other day-to-day changes were needed first. All updates were eventually addressed, it just seems like priority of changes was skewed.

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best EMR, bar none

Reviewed 3 years ago

I've been using EPIC for several years now as a medical scribe. It is, by far, the best EMR software of any that I've used. If cost is not an issue, I would highly recommend it.

Pros

EPIC is extremely powerful from a clinician's standpoint. Notewriting is quick and easy, orders are easy to place, and there are shortcuts for everything, cutting down the time it takes to write notes considerably. In addition, EPIC links to other organizations that use EPIC, making it much easier to acquire outside records.

Cons

It's completely dependent on a working internet connection. If your internet connection goes down while you're using EPIC, you'll have issues with doing anything.

BM
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Bill M.

Medical Practice, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EPIC is Beneficial

Reviewed 3 years ago

I used EpicCare EMR daily in patient care and management. It provides me a way to follow my patients accurately and with up to date information.

Pros

EPIC is great for documentation and order management. The ability to create smart phrases and texts create a more efficient clinical environment. Patient safety is enhanced with multiple prompts when placing orders.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.

MG
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Mallory G.

Medical Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product for medical charting!

Reviewed 5 years ago

I would love to use this program again! I wish my current setting used it.

Pros

I used this product for two years at a hospital setting. This product was great because it held provider accountable for finishing their notes prior to billing. It also allowed the option to create templates which can speed up the process of charting. This product is used across several hospital settings, so it was easy to share information with other providers. Seemed to be conducive to different types of providers as well.

Cons

Not a lot of complaints of this software. It does look a bit dated. I was not responsible for payment or accessing customer support, so I can't speak to those components.

CW
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Chantel W.

Health, Wellness and Fitness, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great System- Should Be The ONLY EMR Allowed in a Healthcare Facility

Reviewed 3 years ago

Overall, EPIC has been great. A few crashes here and there but nothing that was not acknowledged or resolved. Great Software.

Pros

I love all of the features that can be tailored to your specific workflow and the option to personalize your work space.

Cons

I don't like how some of the things I need are not easily accessible- flow sheets for patients seem a little hard to navigate through and will not automatically display the previous days ( I am in a flow-sheet to see a flow, not what I have learned today).

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Nick S.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST EMR out there

Reviewed 4 years ago

Having used another EMR (in addition to paper charting), this is by far the best product out there. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review...

Pros

Best layout, easy to navigate, quick documentation

Cons

Epic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit.

AR
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Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Gold Standard of EMR

Reviewed 4 years ago

It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything. Every hospital in the country needs to implement Epic.

Pros

The ease of use is perhaps number one for Epic. Having used some of the older EMRs, I am well aware of how an EMR can make or break your day. Epic is the best EMR I have used, and perhaps the best one out there. Its ease of use is second to none, and it's extremely intuitive (so even without a training course, which you're likely get anyway, you can pick up how to use this EMR in perhaps a few hours)....

Cons

Compared to other EMRS, I can't think of anything negative to say.

RJ
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Renee J.

Medical Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Epic is good!

Reviewed 4 years ago

What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.

Pros

I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records

Cons

Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

MV
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MJ V.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Complete Medical Medical Overview of the Patient

Reviewed 2 years ago

I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Cons

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Epic review

Reviewed 4 years ago

Overall- I think it helps me deliver safe care to my patients. This platform allows me to accurately chart and organize my day to best serve the population in my hospital.

Pros

It allows for safe medication administration- links the drug info. right there with the medication and allows for user friendly charting. Plenty of flowsheets to chose from. Information that isn't helpful can be completed or hidden. Integrates with our devices to pull in vital signs and information about the patient. Also allows for communication between the interdisciplinary team connecting each other through messaging and allowing for contact information. There are a few ways to get to the same spot and I find the navigators are helpful.

Cons

Some charting/flowsheets are a bit redundant. Also, sometimes when flowsheets or sections of charting are hidden- it can be hard to find specifically where to reactivate it. I think it takes a while to get the right custom EPIC for your institution in place so there are tons of upgrades and learning curves with new versions.

NH
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Naja H.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EPIC EMR User friend medical records system

Reviewed 8 months ago

In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems. Especially for streamlined and easy to use integration of an medical record system. In addition because it has been used broadly by many large healthcare systems many people are trained on how to use epic and in addition they are able to translate their knowledge of other electronic medical record systems to the use of EpicCare system

Pros

In general some of the pros about the software is that it is very easy to use and it is very accessible from anywhere as long as you have an account. In addition allows you to access your patients medical records from a secure browser and system from remote locations. In addition it’s very easy to explore specific patient information as needed for data purposes.

Cons

The things that I like least about the software are that you do have to go through extensive training to be permitted to utilize the system. Although I do understand from the perspective of integration of patient health information it’s very important that users are knowledgeable on how to properly use the system.

WL
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Wayne L.

10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A robust, non-intuitive system that requires a big learning curve

Reviewed 4 years ago

It would be nice if EPIC had more simplified workflows and cleaned up the appearance of the screens. It would also be nice if EPIC could allow the user to customize the screen appearanc (currently, there is a feature that allows only very limited customization of the screen layout.

Pros

Depending on the features that are activated, it can be a robust EHR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.

Cons

It can be difficult to use, even with many years of experience using it. The screen is way too busy with buttons, tabs, active links and data all over the place. There are too many hidden features to remember, and the workflow is often very clunky, requiring multiple mouse clicks and jumps to multiple screens (with delays between loaded screens). The screen includes a multitude of features and buttons/tabs that I never use (are to be used by other disciplines such as discharge planners), making it seem like a one-size-fits-all screen.

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Kyle W.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Possibilities are unlimited

Reviewed 4 years ago

I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

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Henry P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EpicCare EMR helps us better care our patients

Reviewed 5 years ago

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

Pros

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow our doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Cons

The health maintenance options could be better, and easier to see and mark as complete. Also out would be easier if when you marked something got a preference it wouldn't add a copy to the main menu. Upgrade to EPIC 2017 is a fight.

cg
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chrys g.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EpicCare EMR- easy patient care management

Reviewed 7 months ago

EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs

Pros

I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder

Cons

Even though EpicCare EMR is searchable, sometimes it is hard to find what you need

EC
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Erin C.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EpicCare EMR

Reviewed 3 years ago

My overall experience is great and I enjoy working with EPIC daily.

Pros

I do not have the full functionality of the software but do have the access needed to perform day to day requests. I am on the front end of the EMR. I work with a lab that is interfaced with EPIC but I Do have access to view charts. I like being able to confirm our results are filing to the patients charts. I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.

Cons

I, as mentioned can view the charts but unable to view scanned documents. I had this option towards the beginning of my access but have since been unable to pull up any scanned documents for the last two years. It is fine we just call the ordering providers office for the documents needed.

AR
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Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Epic Review

Reviewed 4 years ago

Overall, I like Epic and think that it makes ordering and charting things easy when you make them into pre-programmed lists.

Pros

I like that you are easily able to chart on patients, you can make preset templates for charting and can preset order sets, and you are able to do everything electronically, including connecting to the PACs system and requesting documentation from other companies. You are also able to switch between inpatient and outpatient settings easily. Dragon is very compatible with this system.

Cons

I dislike that the EPIC system can vary depending on different healthcare setups, and can cost a lot. Epic can also take a while to catch on to, depending on how well you know computers. Finally, it can sometimes be hard to find different patients and patient lists on the inpatient systems if your healthcare system is large.