Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about EpicCare EMR's features:
Pros
Chart management, practice management, and A/R management
Cons
Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
There are so many reports that are available to help quality control, business management, and patient care.
Pros
I really like and utilize all of keyboard shortcuts to navigate between the clinical schedule, registration tab, and orders screens.
Cons
Wish that it would allow you to keep more than 4 open patients at a time.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.
Pros
EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.
Cons
The health maintenance options could be better, and easier to see and mark as complete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
The user ability is endless and it makes charting and patient care very much easier than all and it allows us to merge records quickly as well.
Cons
The cost and the training on the soft ware is a bit out of bounda
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
I like that I can see patient treatment options & notes down to the day, time, and provider recording them.
Cons
I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
I used EpicCare EMR daily in patient care and management.
Pros
The ability to create smart phrases and texts create a more efficient clinical environment. Patient safety is enhanced with multiple prompts when placing orders.
Cons
It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We are continually using EPICCare EMR for it's increased research features including the ability to access records from other institutions that use EPIC.
Pros
There are ways to create patient lists, get customized notifications and track billing to ensure the appropriate charges are passed on to either insurance or the research study.
Cons
It does take a bit of a learning curve to understand some of the back end systems for reporting.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.
Pros
From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.
Cons
Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We find the product very useful in saving time on the phone checking patient status and it also enables us to get prior test results and medical records that are pertinent to a patients care,
Pros
It is very easy to monitor our patients progress through the hospital and report back to our physicians.
Cons
It would be great to have the patients delivery summaries and operative reports populate directly into our office software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I would recommend Epic to another business in the same industry or field as myself. I feel like this is a much needed app that has proven to be successful in the medical industry.
Pros
I work for an emergency answering service so Epic comes in handling when dealing with billing, medical records or appointment setting.
Cons
I wouldn’t argue that there are any downfalls to this app that I have encountered thus far.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Anytime a call or letter is place to a patient from an office that uses Epic, its documented.
Cons
I dont like how the labs arent grouped together in what they are called i.e. cmp, lipid, cbc
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Being able to access all patient information in one window is great!
Pros
IE: medical records, contact with patient, contact with other providers, access to multiple encounter notes from different providers
Cons
I understand it is HIPPA compliant but it is kind of annoying to have to log in and out every time.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Easy to click various aspects used during documentation. Billing easy and customizable.
Cons
Template thorough which means long making it more time consuming to navigate and document with.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The switch has made it so we are more efficient with our patient care.
Pros
Everything is pretty self explanatory and using the software can cut down on time spent doing any one task.
Cons
If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.
Pros
Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.
Cons
What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.
Pros
With little education the program was self explanatory.
Cons
Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I love this software.
Pros
Also it has many different features for all parties in the patient chart to work coherently.
Cons
Some functions can be difficult to find and training on this system can be a bit tedious but we'll worth it, once you learn it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Epic organizes my schedule and patient demographic information.
Pros
Epic offers a simple, intuitive, and visually appealing user interface. It organizes an abundance of information in an accessible manner.
Cons
., who can schedule on my patient schedule).
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I really like this system and it is a definite upgrade from our previous system
Pros
I love how easy it is to view everything in the chart and to document what I need to document.
Cons
I wish I could see reports of my documenting, like if I need to go back and see a certain note but I can’t remember which patient it was on, searching by note type
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.
Pros
The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.
Cons
When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
EPIC is the best EMR software I have used and switching to EPIC helped bring out clinic to the next level.
Pros
EPIC made it possible for us to join other large healthcare systems and access records from other clinics, boosting the clinic's efficiency allowing us to better serve patients. The scheduling and charting features were superior to other healthcare software.
Cons
It took a full day to train to use it properly but the training is incredibly helpful.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything.
Pros
I know from a billing standpoint, Epic makes it a breeze, but as a daily user of this software I can guarantee you that the physician staff will appreciate Epic as well.
Cons
Compared to other EMRS, I can't think of anything negative to say.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It is a very helpful system and supports patients in medical records
Pros
I like that a lot of hospitals can link up and look at medical records. There are a lot of functions and it is very helpful
Cons
Always coming out with something new so sometimes all the change is hard
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Over all this is an excellent software for clinic or hospital based healthcare organizations.
Pros
Epic is adaptable to multi specialties.
Cons
Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
