EpicCare Features

EpicCare

Modular, cloud-based ambulatory EMR software

4.05/5 (110 reviews)

EpicCare Feature Summary

  • Patient portal
  • Voice recognition
  • HIPAA Compliant
  • Clinical care
  • Clinic schedules
  • Hospital patient lists
  • Health summaries
  • Test results and notes
  • Mobile app
  • Online scheduling
  • Patient-doctor messaging
  • E-visits
  • Questionnaires
  • Workflows
  • Recruit study participants
  • Conduct independent research
  • Predictive analytics
  • Embedded decision support tools
  • Task management
  • Flexible and pre-built content for specialties
  • Community expertise
  • Behavioral health
  • Cardiology
  • Dental
  • Gastroenterology
  • Genomics
  • Home health & hospice
  • Infertility
  • Long-term care
  • Nephrology
  • Obstetrics
  • Medical oncology
  • Ophthalmology
  • Ortho
  • Radiology
  • Rehab
  • Transplant
  • Wound care
  • Mobile app
  • Specialist referral services
  • Patient monitoring
  • Peer-to-peer consultation
  • Ongoing patient care
  • Track finances
  • Online bill-pay
  • Payment plans
  • Patient balance consolidation
  • Enrollment and eligibility
  • Portals for providers & member services
  • Care management
  • Customer relationship management (CRM)
  • Utilization management
  • Claims adjudication and premium billing
  • Regulatory compliance

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (75 other apps)
Appointment Management (78 other apps)
Automated Scheduling (51 other apps)
Automatic Notifications (49 other apps)
Automatic Reminders (96 other apps)
Billing & Invoicing (91 other apps)
Calendar Management (61 other apps)
Charting (68 other apps)
Claims Management (64 other apps)
Client Portal (71 other apps)
Compliance Management (49 other apps)
Customizable Reporting (44 other apps)
Customizable Templates (51 other apps)
Document Storage (51 other apps)
Electronic Signature Capture (48 other apps)
HIPAA Compliance (127 other apps)
Health Insurance (45 other apps)
Records Management (96 other apps)
Task Scheduling (44 other apps)
Workflow Management (51 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


329 reviews

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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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EpicCare Feature Reviews

25 reviewers had the following to say about EpicCare's features:

Carrie Deaton

A challenge to get comfortable with but totally worth it!!!!

2017-07-14

Pros

Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management

Cons

Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Henry PAN

EpicCare EMR helps us better care our patients

2017-10-17

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.

Pros

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements.

Cons

The health maintenance options could be better, and easier to see and mark as complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Byrnes

EPIC is a great way to view a patients medical history.

2018-06-05

Pros

It helps to inform patient management decisions.

Cons

I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Elliott

Easy documentation in patient chat

2018-04-24

ease of tracking patient interaction across multiple departments and facilities.

Pros

Search feature within patient chart is incredibly helpful as is generating letters to patients.

Cons

Would have liked customizable labels for the status of work queue lists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Lewandowski

Use EPIC daily at work.

2017-12-13

Benefits are being able to e-prescribe medications, review charts from nearby practices also using EPIC.

Pros

I like the number of features that allow preparation for chart documentation, such as huddle note and provider scratchpad.

Cons

Not as customizable as I would like it to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley Jobe

Epic

2018-04-27

Over all this is an excellent software for clinic or hospital based healthcare organizations.

Pros

Also, epic is simple for the patient to use the health portal and easy to transfer patient information across healthcare systems.

Cons

Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kyle Westhaver

Possibilities are unlimited

2018-12-12

It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros

From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barry Walter

Good for impatient applications but more difficult to apply to outpatient.

2018-03-10

Pros

Documentation can take a while without setting up templates. For MD and nursing staff the program has useful information for point and click type documentation.

Cons

Templates make it easier but for ease of scheduling, analytics for business operations, and documentation it is not a good fit for outpatient settings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)

Best EMR and Healthcare Software

2018-11-16

EPIC is the best EMR software I have used and switching to EPIC helped bring out clinic to the next level.

Pros

The scheduling and charting features were superior to other healthcare software.

Cons

It took a full day to train to use it properly but the training is incredibly helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Allori

It could be worse

2018-03-06

Pros

It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess.

Cons

Yet some things are impossible -- like rearranging columns in the Chart Review section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Eleni tiniakou

epic review

2015-02-25

Pros

Electronic chart making possible communication throughout providers and with patients.

Cons

Not user friendly, difficult to access labs, many different buttons and it keeps a lot of information separate.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

2/10

Recommendations to others considering EpicCare

I would make it more user friendly, like citrix software.

Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Geiger

Easy to use system for our practice to follow patients that are in the hospital

2018-03-14

Pros

Its easy to find out how an office and when theyre contacting a patient for follow up or to schedule an appointment.

Cons

I dont like how the labs arent grouped together in what they are called i.e. cmp, lipid, cbc

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

always something to learn about the system

2018-03-01

Easy of use; standard software across multiple hospital systems

Pros

Ease of use/user friendly; scheduling and charting system in one program; linked to MyChart as well; a number of other hospitals use Epic which makes getting pt information across systems easier

Cons

Since there is 10 different ways to do anything in Epic it can be hard to train/cross train someone because they might have been taught differently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Powers

Way Too Many Features

2018-09-25

I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.

Pros

The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.

Cons

When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob Silverstone

Hospital based EHR

2018-12-04

Pros

Customization; lay out and templates are tailor fitted, the charting is clear and patient tracking is easy.

Cons

You need to be very well versed on the ins and out to customize it, the challenges are really on usability- not an easy system to learn.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Zach Ladner

Overall Well Functioning EMR

2018-02-07

Easier to use compared to other EMR systems.

Pros

Good flow and customizable. Speed is pretty good, and usually don't have to wait on pages to load.

Cons

Personal notepad function should be larger and customizable in size!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelby Ott

Great for hospitals

2018-03-26

Pros

All records are very easy to access, especially from other offices using Epic.

Cons

If you need to print any document you have to have credentials and give a reasoning/permission.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
CARL LANG

EPIC review

2018-10-25

It is an efficient EMR that allows some communication between different health systems.

Pros

It has an excellent portal for patients to correspond with physicians, as well as obtain their lab results and make appointments.

Cons

It is not always organized in the most logical way. The different key buttons show up in different places, depending on what screen you are using. There is no way to notify a patient you are out of the office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Kravetz

EPIC user

2018-10-17

It made my life much easier then when I had to deal with the paper charts.

Pros

Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc.

Cons

There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shruti Bhide

Best software for quick access to all medical records

2017-08-09

easy integration to existing pacs system.

Pros

Epic was one of the best softwares I've used to integrate all electronic medical records.

Cons

Too much of information is available so physician should have a clear idea about which exact info s/he is looking for

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Cockrill

Creates work.

2018-03-07

I suppose the billing people like it, because that's what it is: billing software.

Cons

Impossible to review a complicated chart. Very user unfriendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Top of the line

2018-01-23

Pros

Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available.

Cons

Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

A great place to write and store patient's electronic medical records with ease.

2018-05-11

Pros

The formatting and tabs are also easy to use.

Cons

Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Maddy Bonala

It is a very User Friendly Program

2018-02-01

Pros

Very user friendly lo loved how out could be personalized to what I needed. This has been the easiest program to learn

Cons

Health maintenance options could be better, and easier to see and mark as complete. but rest assured it is the best

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Fosnaugh

Efficient Care Coordination

2018-04-30

Pros

ease of contacting other providers within my system, ease of seeing other providers' notes, many tools to make note writing as quick and easy as possible

Cons

difficulty in managing schedule/ patient case load, difficult to see who has cancelled, no-showed and keeping track of follow ups

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more