Most popular features of all Healthcare & Pharmaceuticals apps
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25 reviewers had the following to say about EpicCare's features:
Pros
Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management
Cons
Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.
Pros
I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements.
Cons
The health maintenance options could be better, and easier to see and mark as complete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It helps to inform patient management decisions.
Cons
I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
ease of tracking patient interaction across multiple departments and facilities.
Pros
Search feature within patient chart is incredibly helpful as is generating letters to patients.
Cons
Would have liked customizable labels for the status of work queue lists.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Benefits are being able to e-prescribe medications, review charts from nearby practices also using EPIC.
Pros
I like the number of features that allow preparation for chart documentation, such as huddle note and provider scratchpad.
Cons
Not as customizable as I would like it to be.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Over all this is an excellent software for clinic or hospital based healthcare organizations.
Pros
Also, epic is simple for the patient to use the health portal and easy to transfer patient information across healthcare systems.
Cons
Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.
Pros
From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.
Cons
Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Documentation can take a while without setting up templates. For MD and nursing staff the program has useful information for point and click type documentation.
Cons
Templates make it easier but for ease of scheduling, analytics for business operations, and documentation it is not a good fit for outpatient settings.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
EPIC is the best EMR software I have used and switching to EPIC helped bring out clinic to the next level.
Pros
The scheduling and charting features were superior to other healthcare software.
Cons
It took a full day to train to use it properly but the training is incredibly helpful.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess.
Cons
Yet some things are impossible -- like rearranging columns in the Chart Review section.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Electronic chart making possible communication throughout providers and with patients.
Cons
Not user friendly, difficult to access labs, many different buttons and it keeps a lot of information separate.
Rating breakdown
Likelihood to recommend
Recommendations to others considering EpicCare
I would make it more user friendly, like citrix software.
Pros
Its easy to find out how an office and when theyre contacting a patient for follow up or to schedule an appointment.
Cons
I dont like how the labs arent grouped together in what they are called i.e. cmp, lipid, cbc
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Easy of use; standard software across multiple hospital systems
Pros
Ease of use/user friendly; scheduling and charting system in one program; linked to MyChart as well; a number of other hospitals use Epic which makes getting pt information across systems easier
Cons
Since there is 10 different ways to do anything in Epic it can be hard to train/cross train someone because they might have been taught differently.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.
Pros
The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.
Cons
When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
Pros
Customization; lay out and templates are tailor fitted, the charting is clear and patient tracking is easy.
Cons
You need to be very well versed on the ins and out to customize it, the challenges are really on usability- not an easy system to learn.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Easier to use compared to other EMR systems.
Pros
Good flow and customizable. Speed is pretty good, and usually don't have to wait on pages to load.
Cons
Personal notepad function should be larger and customizable in size!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
All records are very easy to access, especially from other offices using Epic.
Cons
If you need to print any document you have to have credentials and give a reasoning/permission.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It is an efficient EMR that allows some communication between different health systems.
Pros
It has an excellent portal for patients to correspond with physicians, as well as obtain their lab results and make appointments.
Cons
It is not always organized in the most logical way. The different key buttons show up in different places, depending on what screen you are using. There is no way to notify a patient you are out of the office.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It made my life much easier then when I had to deal with the paper charts.
Pros
Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc.
Cons
There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
easy integration to existing pacs system.
Pros
Epic was one of the best softwares I've used to integrate all electronic medical records.
Cons
Too much of information is available so physician should have a clear idea about which exact info s/he is looking for
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
I suppose the billing people like it, because that's what it is: billing software.
Pros
Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available.
Cons
Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
The formatting and tabs are also easy to use.
Cons
Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Very user friendly lo loved how out could be personalized to what I needed. This has been the easiest program to learn
Cons
Health maintenance options could be better, and easier to see and mark as complete. but rest assured it is the best
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
ease of contacting other providers within my system, ease of seeing other providers' notes, many tools to make note writing as quick and easy as possible
Cons
difficulty in managing schedule/ patient case load, difficult to see who has cancelled, no-showed and keeping track of follow ups
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
