EpicCare EMR Features

EpicCare EMR

Modular, cloud-based ambulatory EMR software

4.35/5 (259 reviews)

Competitor Feature Comparison

Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Compliance Tracking
Confirmation/Reminders
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
Faculty/Staff Management
For Medical Purposes
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Live Chat
Medical Billing
Mobile Access
Monitoring
Multi-Location
Multi-Physician
Multi-Provider Practice
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remittance Advice
Self Service Portal
Video Conferencing
Voice Recognition
Workflow Management
Learn moreCompare App
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Compliance Tracking
Confirmation/Reminders
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
Faculty/Staff Management
For Medical Purposes
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Live Chat
Medical Billing
Mobile Access
Monitoring
Multi-Location
Multi-Physician
Multi-Provider Practice
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remittance Advice
Self Service Portal
Video Conferencing
Voice Recognition
Workflow Management
Visit WebsiteCompare App
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Compliance Tracking
Confirmation/Reminders
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
Faculty/Staff Management
For Medical Purposes
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Live Chat
Medical Billing
Mobile Access
Monitoring
Multi-Location
Multi-Physician
Multi-Provider Practice
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remittance Advice
Self Service Portal
Video Conferencing
Voice Recognition
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


467 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


604 reviews

EpicCare EMR Feature Reviews

25 reviewers had the following to say about EpicCare EMR's features:

Carrie D.

A challenge to get comfortable with but totally worth it!!!!

2017-07-14

Pros

Chart management, practice management, and A/R management

Cons

Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Karlie D.

Epic EMR for everyday use

2019-07-18

There are so many reports that are available to help quality control, business management, and patient care.

Pros

I really like and utilize all of keyboard shortcuts to navigate between the clinical schedule, registration tab, and orders screens.

Cons

Wish that it would allow you to keep more than 4 open patients at a time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Henry P.

Verified Reviewer

EpicCare EMR helps us better care our patients

2017-10-17

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.

Pros

EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Cons

The health maintenance options could be better, and easier to see and mark as complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Danilo D.

Verified Reviewer

Review

2019-04-05

Pros

The user ability is endless and it makes charting and patient care very much easier than all and it allows us to merge records quickly as well.

Cons

The cost and the training on the soft ware is a bit out of bounda

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica B.

EPIC is a great way to view a patients medical history.

2018-06-05

Pros

I like that I can see patient treatment options & notes down to the day, time, and provider recording them.

Cons

I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bill M.

EPIC is Beneficial

2019-12-03

I used EpicCare EMR daily in patient care and management.

Pros

The ability to create smart phrases and texts create a more efficient clinical environment. Patient safety is enhanced with multiple prompts when placing orders.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle F.

Improved functionality for research

2019-09-19

We are continually using EPICCare EMR for it's increased research features including the ability to access records from other institutions that use EPIC.

Pros

There are ways to create patient lists, get customized notifications and track billing to ensure the appropriate charges are passed on to either insurance or the research study.

Cons

It does take a bit of a learning curve to understand some of the back end systems for reporting.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy D.

Great Application

2021-08-12

Pros

All your patients in one place along with access to scheduling, billing, and medical records.

Cons

Only issue was the initial input of information.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle W.

Verified Reviewer

Possibilities are unlimited

2018-12-12

It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros

From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie I.

Third Party User

2019-09-10

We find the product very useful in saving time on the phone checking patient status and it also enables us to get prior test results and medical records that are pertinent to a patients care,

Pros

It is very easy to monitor our patients progress through the hospital and report back to our physicians.

Cons

It would be great to have the patients delivery summaries and operative reports populate directly into our office software.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany R.

Verified Reviewer

Successful Program

2020-09-08

I would recommend Epic to another business in the same industry or field as myself. I feel like this is a much needed app that has proven to be successful in the medical industry.

Pros

I work for an emergency answering service so Epic comes in handling when dealing with billing, medical records or appointment setting.

Cons

I wouldn’t argue that there are any downfalls to this app that I have encountered thus far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica G.

Easy to use system for our practice to follow patients that are in the hospital

2018-03-14

Pros

Anytime a call or letter is place to a patient from an office that uses Epic, its documented.

Cons

I dont like how the labs arent grouped together in what they are called i.e. cmp, lipid, cbc

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sinthia s.

New User

2020-02-11

Being able to access all patient information in one window is great!

Pros

IE: medical records, contact with patient, contact with other providers, access to multiple encounter notes from different providers

Cons

I understand it is HIPPA compliant but it is kind of annoying to have to log in and out every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah B.

Epic helpful EMR for hospital setting

2020-03-05

Pros

Easy to click various aspects used during documentation. Billing easy and customizable.

Cons

Template thorough which means long making it more time consuming to navigate and document with.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Renee J.

Epic is good!

2019-07-31

The switch has made it so we are more efficient with our patient care.

Pros

Everything is pretty self explanatory and using the software can cut down on time spent doing any one task.

Cons

If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 10001+ employees)
Verified Reviewer

The Biggest Tool Used in Healthcare Today!

2019-08-26

My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.

Pros

Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.

Cons

What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather M.

Generational program

2018-12-05

The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.

Pros

With little education the program was self explanatory.

Cons

Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sheneequa D.

This software helps to deliver medical records efficiently.

2018-12-18

I love this software.

Pros

Also it has many different features for all parties in the patient chart to work coherently.

Cons

Some functions can be difficult to find and training on this system can be a bit tedious but we'll worth it, once you learn it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rebecca M.

Efficient and user friendly

2021-04-29

Epic organizes my schedule and patient demographic information.

Pros

Epic offers a simple, intuitive, and visually appealing user interface. It organizes an abundance of information in an accessible manner.

Cons

., who can schedule on my patient schedule).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel W.

Great set up

2020-04-03

I really like this system and it is a definite upgrade from our previous system

Pros

I love how easy it is to view everything in the chart and to document what I need to document.

Cons

I wish I could see reports of my documenting, like if I need to go back and see a certain note but I can’t remember which patient it was on, searching by note type

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline P.

Way Too Many Features

2018-09-25

I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.

Pros

The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.

Cons

When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)
Verified Reviewer

Best EMR and Healthcare Software

2018-11-16

EPIC is the best EMR software I have used and switching to EPIC helped bring out clinic to the next level.

Pros

EPIC made it possible for us to join other large healthcare systems and access records from other clinics, boosting the clinic's efficiency allowing us to better serve patients. The scheduling and charting features were superior to other healthcare software.

Cons

It took a full day to train to use it properly but the training is incredibly helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 5001-10000 employees)
Verified Reviewer

The Gold Standard of EMR

2019-04-23

It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything.

Pros

I know from a billing standpoint, Epic makes it a breeze, but as a daily user of this software I can guarantee you that the physician staff will appreciate Epic as well.

Cons

Compared to other EMRS, I can't think of anything negative to say.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny F.

Epic

2019-04-18

It is a very helpful system and supports patients in medical records

Pros

I like that a lot of hospitals can link up and look at medical records. There are a lot of functions and it is very helpful

Cons

Always coming out with something new so sometimes all the change is hard

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley J.

Epic

2018-04-27

Over all this is an excellent software for clinic or hospital based healthcare organizations.

Pros

Epic is adaptable to multi specialties.

Cons

Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more