Most popular features of all Healthcare & Pharmaceuticals apps
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25 reviewers had the following to say about EpicCare's features:
Pros
Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management
Cons
Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications.
Pros
I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements.
Cons
The health maintenance options could be better, and easier to see and mark as complete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Electronic chart making possible communication throughout providers and with patients.
Cons
Not user friendly, difficult to access labs, many different buttons and it keeps a lot of information separate.
Rating breakdown
Likelihood to recommend
Recommendations to others considering EpicCare
I would make it more user friendly, like citrix software.
Pros
It helps to inform patient management decisions.
Cons
I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
ease of tracking patient interaction across multiple departments and facilities.
Pros
Search feature within patient chart is incredibly helpful as is generating letters to patients.
Cons
Would have liked customizable labels for the status of work queue lists.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Benefits are being able to e-prescribe medications, review charts from nearby practices also using EPIC.
Pros
I like the number of features that allow preparation for chart documentation, such as huddle note and provider scratchpad.
Cons
Not as customizable as I would like it to be.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
easy integration to existing pacs system.
Pros
Epic was one of the best softwares I've used to integrate all electronic medical records.
Cons
Too much of information is available so physician should have a clear idea about which exact info s/he is looking for
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Documentation can take a while without setting up templates. For MD and nursing staff the program has useful information for point and click type documentation.
Cons
Templates make it easier but for ease of scheduling, analytics for business operations, and documentation it is not a good fit for outpatient settings.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess.
Cons
Yet some things are impossible -- like rearranging columns in the Chart Review section.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
I would love to use this program again! I wish my current setting used it.
Pros
It also allowed the option to create templates which can speed up the process of charting. This product is used across several hospital settings, so it was easy to share information with other providers.
Cons
I was not responsible for payment or accessing customer support, so I can't speak to those components.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Its easy to find out how an office and when theyre contacting a patient for follow up or to schedule an appointment.
Cons
I dont like how the labs arent grouped together in what they are called i.e. cmp, lipid, cbc
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Easy of use; standard software across multiple hospital systems
Pros
Ease of use/user friendly; scheduling and charting system in one program; linked to MyChart as well; a number of other hospitals use Epic which makes getting pt information across systems easier
Cons
Since there is 10 different ways to do anything in Epic it can be hard to train/cross train someone because they might have been taught differently.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Easier to use compared to other EMR systems.
Pros
Good flow and customizable. Speed is pretty good, and usually don't have to wait on pages to load.
Cons
Personal notepad function should be larger and customizable in size!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites.
Cons
This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
All records are very easy to access, especially from other offices using Epic.
Cons
If you need to print any document you have to have credentials and give a reasoning/permission.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available.
Cons
Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I suppose the billing people like it, because that's what it is: billing software.
Pros
The formatting and tabs are also easy to use.
Cons
Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Over all this is an excellent software for clinic or hospital based healthcare organizations.
Pros
Also, epic is simple for the patient to use the health portal and easy to transfer patient information across healthcare systems.
Cons
Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
ease of contacting other providers within my system, ease of seeing other providers' notes, many tools to make note writing as quick and easy as possible
Cons
difficulty in managing schedule/ patient case load, difficult to see who has cancelled, no-showed and keeping track of follow ups
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Easy to use "quick" summary toolbar on the R side of the screen saving valuable chart reviewing time.
Cons
You have to come up with your own "smart phrases or templates", which makes it easier once done, but this takes a lot of time too
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It would be nice if EPIC had more simplified workflows and cleaned up the appearance of the screens.
Pros
It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.
Cons
There are too many hidden features to remember, and the workflow is often very clunky, requiring multiple mouse clicks and jumps to multiple screens (with delays between loaded screens).
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.
Pros
As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do.
Cons
EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
This is truly a great product and the customization is unlimited. I have worked with this software in several healthcare setting and was amazed how customized it was to the specific entity.
Pros
The programs were easy to use and the ability to integrate voice technology to make documentation easier
Cons
I found it difficult to organize the miscellaneous records at times and especially in a large organization, it was difficult to find scanned documents.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
