Epitomax Pricing Plan & Cost Guide

Epitomax

Web-based electronic health records management solution

4.1/5 (59 reviews)

Epitomax Pricing

Pricing model: Subscription

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Pricing Comparison

How does Epitomax compare with other Healthcare & Pharmaceuticals apps?

Subscription plan?

Epitomax



100% of apps offer a
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Free trial?

Epitomax



58% of apps have a
free trial

Freemium plan?

Epitomax



9% of apps have a
freemium plan

Pricing Comparison

Healthcare & Pharmaceuticals app prices shown are $/month

Please note: For comparison purposes the price for Epitomax has been scaled monthly. Actual price is $/per year




Epitomax Pricing Reviews

Pros
  • It is a quality product and the developer/owner assists all who purchase the product through a process unique to them.
  • Epitomax is very customizable! Our agency is a government entity and has some different requirements than private organizations. Epitomax listened to our needs and worked with us to create a system that works. The product is also very affordable.
  • Epitomax was simple to train to all of our staff. The functionality of it made it simple. Also the personal dedication and involvement by the owner to address any issues I had made me feel special. Excellent Customer Service by all. support team has always addressed any problem that I had professionally and in a timely manner.
  • User friendly. I think customer service has been great and the ease of doing tickets has been positive. As a super user I like the ability that I can change some things under code table. Love that I can put almost everything into in Excel spreadsheet and extrapolate what I need. Looking forward to having the ability to have go to meetings to help us get to maximize our potential.
Cons
  • The price though it isn't more expensive than any other EHR but there is nothing else to complain about.
  • The software is comprehensive enough to handle the majority of billing scenarios and this makes the initial configuration/implementation ciritial and comes with a learning curve. As with any EMR application implementation, an organization that chooses epitomax will need to devote the appropriate resources during implementation to ensure project success. Customer support provided by Psytech Solutions during and post implementation is exellent.
  • The reports could be better. Some of them have been difficult to read and some of the Financial reports did not foot (add up) correctly. The fact that I had to make up things to put in this survey to tell you the Cons of Epitomax was certainly not what I bargained for when I decided to take this survey. By the way I also do not want the gift card because I don't need to be paid to tell you the good or the bad things about the product that I am using. I actually do understand the Purpose of a Survey.
  • I wish I could write my own reports maybe write my own query. Sometimes I need something specific and a report may not have the column. I have learned I can ask for that column to be in the report but requires a ticket. It would be nice to have a blog. I still feel like there is so much to learn and we may be using antiquated ways for some things. Since we have been using it for 4 years a lot has changed and things may have not been set up for best use. It would be helpful to be able to consult reasonably to ensure we are utilizing it to its full potential. We tried to do the ID scan and it never ended up to be able to implement due to cost in the end.
93%
recommended this to a friend or a colleague

9 reviewers had the following to say about Epitomax's pricing:

Elodie Witkowski

It is wonderful!

Reviewed 2015-04-23
Review Source: Software Advice

It is a quality product and the developer/owner assists all who purchase the product through a process unique to them.

Read the full review


Epitomax

Web-based electronic health records management solution

Barry Probst

Always had pretty good success with Epitomax

Used daily for 2+ years
Reviewed 2018-05-21
Review Source: Capterra

Can Bill my clientsEpitomax was simple to train to all of our staff. The functionality of it made it simple. Also the personal dedication and involvement by the owner to address any issues I had made me feel special. Excellent Customer Service by all. support team has always addressed any problem that I had professionally and in a timely manner.

Read the full review


Epitomax

Web-based electronic health records management solution

Tonya Eichelt

Epitomax staff are so accommodating and helpful!

Used daily for less than 6 months
Reviewed 2017-08-31
Review Source: Capterra

Unknown until we implement.Epitomax is very customizable! Our agency is a government entity and has some different requirements than private organizations. Epitomax listened to our needs and worked with us to create a system that works. The product is also very affordable.

Read the full review


Epitomax

Web-based electronic health records management solution

Wendy Reich

Reviewed 2011-11-22
Review Source: Software Advice

VisionQuest is a national youth services organization providing a wide array of residential, community-based and behavioral health services. Prior to implementing Epitomax about five years ago, we relied solely on in-house developed billing and client tracking systems that hindered our ability to provide the innovative service offerings that are key to our strategic plan. Providing a diverse set of services requires a powerful and flexible billing and client management application. After reviewing many EHR/PM systems, VisionQuest selected Epitomax based on overall functionality, flexibility, affordability and overall value. The implementation of Epitomax went well, although quite a bit of set-up is required to mold the application to your organization. It's this level of flexibility, however, that allows Epitomax to grow with your business in an ever-changing healthcare environment. Any implementation takes both internal and provider resources to make it successful. Psytech Solutions did an amazing job leading us through the implementation process and has provided excellent customer service from day up to present - five years later. Psytech Solutions is by far one of the most competent and responsive vendors I have worked with throughout my IT career. Epitomax is replacing all of our outdated systems and has given us the power to enter into customer contracts with much more complex billing requirements. In the past we would have no way to bill for the services we are billing now. The system has helped us grow in line with our strategic vision of providing innovative services to youth and families. I would highly recommend this software for small and larger practices based on functionality/feature set, ability to scale with a growing business, and outstanding customer support.

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Epitomax

Web-based electronic health records management solution

Elizabeth Garcia

Epitomax - Outstanding customer service and value for the cost -

Reviewed 2014-02-20
Review Source: Capterra

The Children's Guild currently provides counseling and medication management to 750 children and their families in an outpatient mental health center and 60 schools. Mike Kreamer, the President of Epitomax was the first person that I spoke with and I was impressed with what he had to say from the start. He explained their philosophy in working with customers and shared that they approach implementation and ongoing customization like they are your partner. I have to say that has been the experience that the Children's Guild has had from day one. We set the goal of having our electronic record functioning within a month of signing the contract. Mike and his team worked tirelessly with us to ensure that Epitomax was fully functional in time for all of our school based behavioral health clinicians to go live on 8/25/14. Achieving this goal simply would not have been possible with other electronic health record companies. All of the clinicians were able to easily learn Epitomax and after the first couple of weeks of small glitches the clinicians adapted to doing everything on the computer. The achievement of being almost entirely paperless and the fact that our billing error margin has reduced to less than 3% has made the collaboration of Epitomax and The Children's Guild well worth every dollar. The icing on the cake is that we have been able to respond to all of our referrals within 24 hours. The HELP desk is truly always available. I have had questions on the weekend that are answered within less than an hour. Susan and Christine work with you to customize all of your organizational forms, a very unique aspect of Epitomax that is not offered by any of the competitors in the same price range. The programming team including Geri and his cat coached us multiple times as we coordinated our direct billing to the payers. The system is not as aesthetically pleasing as some of the other electronic health records but it is functional and easily understandable. In my eyes the ability to customize many of the features outweighs the aesthetics. I would like to see Epitomax develop a greater ability to do more sophisticated research analysis on the data in the electronic record. I am confident that Epitomax will grow with us to incorporate our changing needs. I can without hesitation highly recommend Epitomax as an electronic health record. I believe that when you evaluate cost and product this is one of the best deals that you can find.

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Epitomax

Web-based electronic health records management solution

Chuck Edgington

Reviewed 2011-11-23
Review Source: Software Advice

We are a multi-specialty clinic serving children with a variety of developmental disabilities, mental and behavioral health problems and medical issues. Epitomax (we use the web-based version) has allowed us to centralize the billing for all of these services into a single system. No more spreadsheets and keying in claims across multiple websites. Now, with Epitomax, all of our claims can be batched together and processed in a single file. We process hundreds of claims in a fraction of the time it took before. Although some features do require a bit of up-front learning to achieve familiarity, the support at Psytech is fantastic. Allen, Jennifer, Mike, Jerry and the gang have been there every step of the way to provide guidance and technical assistance, including helping to correct the occasional, "oops, did I do that." We have found all of their support personnel to be friendly, knowledgeable and prompt with solutions to our needs and concerns. For a DIY type program, Epitomax provides a technical and sophisticated set of tools that are useable even for the technically un-savvy, thanks to the skilled support of the folks at Psytech. It is helpful to have an in-house person who is more technically savvy but extensive knowledge of computers is not required. We searched far and wide before choosing our solution. We found nothing that compared with the functionality and power of Epitomax for such a reasonable price tag. After a little over a year we've been very pleased. I would recommend the product to others enthusiastically.

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Epitomax

Web-based electronic health records management solution

Wendy Reich

Feature rich with excellent customer support

Reviewed 2009-12-18
Review Source: Capterra

I would recommend this package to any organization contemplating an EMR package implementation. My recommendation is based on the flexibility of the software and on customer support. Psytech Solutions is a growing comnpany that places emphasis on turning out a high quality, stable product that meets the needs of a diverse provider base. Epitomax is a comprehensive medical records/billing system that is a good fit for providers of all sizes who need to leverage technology to meet diverse billing requirements and move towards a completely electronic patient record. The software is feature rich and extremely flexible allowing customers to configure an implementation to meet almost every billing or service delivery demand. * Web based and does not require additional software to be installed on client PCs * Users can develop custom forms/reports to track organization specific data * Includes auditing features to improve the accuracy of claims and decrease the time to payment for services * Designed to accommodate electronic signatures * Available as an in house or hosted solution at a reasonable cost

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Epitomax

Web-based electronic health records management solution

Wendy Maguire

Reviewed 2011-11-22
Review Source: Software Advice

Hope Services, LLC has been using Epitomax since November 2009. We are a Behavioral Health organization that provides a continuum of mental health services to children and families. Our services include facility-based, office-based and community-based services. In 2009 our company began the process of looking for an EHR due to the fact that we were acquiring another company which would significantly increase our size. In preparation for the growth, we decided to implement an EHR. Our search was extensive and included about 6 months' worth of demos and research. Ultimately we were searching for a system that would allow an affordable implementation with features that could be customized to fit our organization. Epitomax was the only software that offered everything we were hoping to find - 1) Affordable implementation and service fees; 2) concurrent users; 3) remote implementation and 4) excellent customer service. Prior to implementing Epitomax we primarily used paper records and spreadsheets for all accounting. While the implementation was huge, we were able to break it down into small steps, which allowed for an overall successful implementation. We began our implementation is November 2009 and were fully functional by January 2010. Along with Michael's support and patience, we have continued to customize Epitomax to fit our ever-changing needs as our organization has grown. The customer support offered by Epitomax is its best asset! We expected that our documentation would be greatly simplified and more easily accessible by implementing Epitomax. What we didn’t anticipate was the overwhelming improvement in quality assurance activities, compiling outcomes data and the simplification of billing. By implementing Epitomax we were able to reduce our Billing Process from 3 steps to 1! Our Quality Assurance department has been able to maintain its size even as we have increased our services due to the efficiency offered by such a seamless EHR. For those of you who compile yearly Outcomes Reports, you will be amazed at the data you can obtain through Epitomax Reports. As an owner of a Behavioral Health Company, I can honestly say that Epitomax has proven to be one of the best investments we have made.

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Epitomax

Web-based electronic health records management solution

Angela Guzenski

I have been using Epitomax for over 3 years. I am a super user.

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

User friendly. I think customer service has been great and the ease of doing tickets has been positive. As a super user I like the ability that I can change some things under code table. Love that I can put almost everything into in Excel spreadsheet and extrapolate what I need. Looking forward to having the ability to have go to meetings to help us get to maximize our potential.

Read the full review


Epitomax

Web-based electronic health records management solution