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eVisit vs Doctible Comparison

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Overview

eVisit is a remote patient monitoring platform that allows medical institutions to streamline workflows & manage patient...

Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$600/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(41)

5

4

3

2

1

23

10

2

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

101

13

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The customer service department is very friendly and helpful. I also like how easy it is to create a schedule for appointments.
Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.
This software was very ease to use for our clinic, the clarity and the connection between provider and the patient made it very easy.

Pros

The customer support is superb. We are very pleased with the product and service it provides.
Doctible makes it so easy for our patients to leave online reviews. I love the dashboard, as well as having the opportunity to respond to feedback and resolve any issues patients might've had.
You can customize the message and so much more. They have been so kind and helpful through all aspects of integration and after.

Cons

The plattform does NOT work, image is always pixelated, image freezes, sound and calls drop. No it is not my equipment or the computers or phones of every patient.
There are NO benefits for our business using eVisit. They are incapable of solving their own technical issues so they blame the clients and their patients.
So then they would turn around and blame the provider and patients internet service or LTE connection.

Cons

The only con I have (and its not even really a con) is that the people that do not have a Google or Facebook account have no where to leave reviews.
My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google.
It was difficult for us to sculpt out the time the day of the appointment to send the text request for a review.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features40
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Billing & Invoicing
  • Brand Tracking
  • Calendar Management
  • Campaign Management
  • Charting
  • Claims Management
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Dashboard
  • Data Import/Export
  • E-Prescribing
  • Filtering
  • Gamification
  • HIPAA Compliant
  • Historical Reporting
  • Interaction Tracking
  • MMS
  • Mass Texting
  • Medical Billing
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multiple User Accounts
  • One-to-One Messaging
  • Online Booking
  • Patient Engagement
  • Patient Portal
  • Patient Records Management
  • Payment Reminders
  • Physician Management
  • Practice Management
  • Ratings / Reviews
  • Real Time Notifications
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Response Management
  • Review Generation
  • Review Monitoring
  • SEO Management
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sentiment Analysis
  • Shortcodes
  • Social Media Monitoring
  • Summary Reports
  • Two-Way Audio & Video
  • Video Support
  • Virtual Visits
  • Workflow Management
  • Total features42
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Billing & Invoicing
  • Brand Tracking
  • Calendar Management
  • Campaign Management
  • Charting
  • Claims Management
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Dashboard
  • Data Import/Export
  • E-Prescribing
  • Filtering
  • Gamification
  • HIPAA Compliant
  • Historical Reporting
  • Interaction Tracking
  • MMS
  • Mass Texting
  • Medical Billing
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multiple User Accounts
  • One-to-One Messaging
  • Online Booking
  • Patient Engagement
  • Patient Portal
  • Patient Records Management
  • Payment Reminders
  • Physician Management
  • Practice Management
  • Ratings / Reviews
  • Real Time Notifications
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Response Management
  • Review Generation
  • Review Monitoring
  • SEO Management
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sentiment Analysis
  • Shortcodes
  • Social Media Monitoring
  • Summary Reports
  • Two-Way Audio & Video
  • Video Support
  • Virtual Visits
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

eVisit vs. Doctible

See how eVisit and Doctible stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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